# X Smart Home — user reviews > 237 indexed App Store user reviews of X Smart Home by 广州钱柜物联科技有限公司, rated 2.20/5 from 284 ratings. - Source: https://appshunter.io/ios/app/x-smart-home/id1599472743/reviews - App overview in markdown: https://appshunter.io/ios/app/x-smart-home/id1599472743.md - Rating breakdown: 5★ 54 · 4★ 21 · 3★ 19 · 2★ 24 · 1★ 166 ## What do users think of X Smart Home? Overall sentiment: negative **Pros** - 🚀 Clear video - ⏱️ Acceptable notification time - 🔔 Instant chime - 📱 Works with phone **Cons** - 🔌 Connectivity issues - 🔍 Slow to find/bind device - ⏱️ Delayed live feed - 📷 Poor image quality - 🔑 Login/account problems - 🤖 Unreliable app - 🚫 Doesn't work as advertised **Commonly reported bugs** - Binding failure - Disconnection issues - Verification code not working - Compatibility problems **Most requested features** - Live video feed - Motion detection - Cloud/local storage - Alexa integration - Improved instructions ## Newest reviews (19 of 237) ### 4/5 — Проблема *2026-04-01* Почему вторую неделю,приходит оповещение но фото не загружается!!!и это случилось после обновления!!!интернет хороший ### 2/5 — Oferecer melhorias e atualização *2026-03-05* O app ajuda , porém o contato é lento a notificação no sistema demora até 1 minutos, tem vez q a pessoa toca eu escuto e a notificação não chega para eu atender , só quando toca pela segunda vez q chega, as vezes nein chega , a função é a intenção é ter para poder atender de qualquer local , e ter uma comunicação principalmente para algum entregador então vamos melhorar? ### 1/5 — BINDING…… *2026-02-25, version 2.3.8* Please help me in binding my unit! ### 1/5 — Can’t get it to work *2026-02-08, version 2.3.8* I have tried getting this camera to work on two separate phones. It keeps disconnecting to the phones and the internet connection. Definitely not worth the money. And it took ages to be delivered. ### 1/5 — Dreadful *2025-12-08, version 2.3.4* So clunky it won’t work. Don’t bother buying this pointless piece of plastic! ### 3/5 — 알람이 안와요 *2025-12-01* 잘 쓰고 있었으나 언젠가부터 알람이 안옵니다. 업데이트 다 했는데.. 사진도 안찍히고. 다행히도 벨 소리는 연동이 아직 되어서 들립니다. 휴대폰에 알람오게 해주세요! ### 3/5 — Программа сломалась *2025-11-29* Не могу войти в программу ### 1/5 — Horrible *2025-11-22, version 2.3.4* Does not record properly. Is not live. Battery life is terrible. The app itself is slow. Do not waste your time or money. ### 1/5 — Ужасное приложение! После обновления все перестало работать!!! *2025-11-22* У меня к этому приложению подключена автоматическая кормушка для котов. Настроила план кормления, НО ОН НЕ РАБОТАЕТ. Приложение его просто автоматически ВЫКЛЮЧАЕТ. У МЕНЯ КОТ ТРИ ДНЯ ГОЛОДНЫЙ ХОДИЛ, ПОТОМУ ЧТО ПРИЛОЖЕНИЕ РЕШИЛО, ЧТО НАФИГА ЕГО КОРМИТЬ И ОТКЛЮЧИЛО АВТОМАТИЧЕСКИЙ ПЛАН КОРМЛЕНИЯ И ПОДАЧУ ЕДЫ В МИСКУ ### 1/5 — It's very poorly tested, so please rehire the testers. *2025-11-08, version 2.3.4* The app kicked me out of my account without mentioning what kind of account it was. There is no recovery mechanism. The doorbell no longer works because it was linked to that account, and the reset mechanism doesn't work either (so I can't set it up on a new account). In general, it's poorly designed and untested. ### 2/5 — Doesn’t stay Connected or Binded *2025-11-02, version 2.3.4* Purchased 2/24/25. Finally connected. Could go to app and view people at the door after they left. Doesn’t connect fast enough to see them when they are running the bell. Constant messages of busy, etc. and won’t show current view or just happened view. As of 11/2/25 the device has disconnected and won’t reconnect. After keying in WiFi info many, many frustrating times for hours, it finally said connecting but then shows it won’t BIND. It is well charged and finally connects to internet but won’t go past this step. Only says error, can’t bind. I do not recommend this device. Rated only 2 stars because at first it was nice to have a live view at front door when it did connect. Doesn’t give any scroll options. View area small. ### 3/5 — Doesn’t work when I put my email in. It doesn’t send me a code *2025-10-31, version 2.3.4* Only works when I put apple and when I do that the doorbell thing doesn’t work ### 1/5 — Estou usando uma campainha inteligente X13 , mas esse app é horrível da muita falha *2025-10-28* Pessima ### 1/5 — Não está mais conectando com a campainha. *2025-10-27* Antes conectava mas de uns dias para cá ja venho tentando de tudo para conectar e ele não conecta mais. ### 1/5 — App doesn’t even work *2025-10-20, version 2.3.0* App is a joke ### 1/5 — Log in *2025-10-19, version 2.2.2* Keeps saying error undefined. Can’t log in at all, even as a guest. Really rubbish average chinese ahh broke ahh using kids to make their rubbish app ### 1/5 — Não funciona *2025-10-05* Não permite nenhuma forma de cadastro pois não chega o código no e-mail. Login com o icloud da erro no login undefined Login pelo Facebook dá mensagem de Aplicativo inativo: Este aplicativo não está acessível no momento e o desenvolvedor do aplicativo já está ciente do problema. Você poderá fazer login quando o ele for reativado. ### 1/5 — Junk *2025-09-27, version 2.2.2* Won’t connect to the app after hundreds of tries. Connected once and immediately lost it again. Not worth buying the device regardless of how little it costs. ### 1/5 — Worst app ever *2025-09-22, version 2.2.2* It keep kicking me offline when it says someone lingering at the door I click on notifications then nothing it does not load and always kick me off now it’s not even letting me back in this app is terrible I should’ve done more research before I purchased my doorbell ## Most critical reviews (10 lowest-rated) ### 1/5 — Sem notificação *2026-08-02* Aqui em casa a campainha não está dando notificação quando alguém aperta nem consegue mostrar a imagem. ### 1/5 — Live Feed is why I Bought This Thing *2026-06-28, version 2.4.4* It works. That's the only praise I will give it. If someone rings the bell you get a live feed. Otherwise there is no option on the app to see a live feed. That's a critical feature to leave out. Not too bright, you ask me. To the best of my knowledge it also has no motion detection. These video doorbells shouldn't be made and sold if they don't have the ability to detect motion for security and the ability to see a live feed on demand. That is the standard for these things. It works. It has a clear 1080 video quality but without those two features it's useless to me. I will return it asap. ### 1/5 — Not working *2026-05-08, version 2.4.0* Won’t let me register ### 1/5 — Faulty App *2026-05-02, version 2.4.0* Terrible app. Could not login no matter what I did. ### 1/5 — Meu app x Smart home *2026-05-01* Minha campainha smart home parou de funcionar e não aparece mais no app O cel não está aparelhando ### 1/5 — "Please Rebind" This app used to work great! *2026-04-12, version 2.4.0* Hello, I have the video Doorbell and it was great until recent updates. I thought this recent update would fix it but it hasn't. Can you please bring this app back to the way it was. It worked fine before, now I go through all the promts with wifi and Bluetooth, it says Bind Successfully, but then in the end it says "Binding Failed". App used to work great. Bring it back again!! ### 1/5 — "Please Rebind" This app used to work great! *2026-03-21* Hello, I have the video Doorbell and it was great until recent updates. Can you please bring this app back to the way it was. It worked fine before, now I go through all the promts with wifi and Bluetooth, it says Bind Successfully, but then in the end it says "Binding Failed". App used to work great. Bring it back again!! ### 1/5 — Отзыв *2026-03-18* Плохое приложение! Подключена кормушка для кота,вроде все работало. А последний месяц перестало! Как уезжать и не кормить кота! ### 1/5 — НЕ РАБОТАЕТ *2026-02-28* Приобрел видео-звонок, не могу его настроить, потому что не могу зарегистрироваться в приложении, коды не приходят, авторизация по appleID и даже wechat не проходит, ДАЖЕ ГОСТЕВОЙ ВХОД НЕ РАБОТАЕТ! ### 1/5 — App not working *2026-02-27, version 2.3.8* Very disappointed that it is so glitchy. Says request failed so much no matter how many times I close the app and try again. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-08-13, version 2.4.7* Good job ### 5/5 — First impressions *2025-04-27, version 2.2.0* Video is clear, remember to remove the film over the front of the doorbell, otherwise it is blurry. ~2-5seconds from bell pressed to notification in my phone, which is acceptable to me, the chime is almost instant, so when I am home, I hear it right away. Chime plugs in to USB, so can be moved when I work in my workshop, no phones go in there since dust, so the chime is great. All-in-all, works great. Took a while for the device to be found/binded to my phone, maybe 5 minutes of it trying to find it, I walked away after 3minutes and when I came back it was found, so give it time, it is not found straight away. ### 5/5 — Beat door bell app *2025-03-26, version 2.2.0* This is the best camera doorbell it works so amazing the app works really smooth and amazing download please ### 5/5 — Same as above won’t connect to WiFi stops at 90 percent what a pain *2024-10-10, version 2.1.4* Worked the 5th time ### 5/5 — Work clear *2024-05-01* Iam using it now since 6 months. All well 5***** ### 5/5 — Works exactly as intended *2024-04-18, version 2.1.0* Certainly a no thrills experience, but does what it says on the tin without any problems ### 5/5 — Love it *2024-03-21, version 2.0.8* I think is good because is works from anywhere around the world ### 5/5 — W Temu *2024-03-19, version 2.0.8* Copped it for $5 off Temu, works great takes about 10 seconds from the time it was rung until your phone is notified ### 5/5 — Good camera *2024-02-06, version 2.0.6* At last I found how to work it 😂😂😂 very nice indeed ### 5/5 — very easy to connect !!!! *2024-02-02, version 2.0.6* Excellent doorbell don’t know why people struggle to connect to your phone app it’s easy to install and picture quality great can see who calling and speak via your phone get notifications and gallery of visits on app 5***** --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*