# X World Wallet: Visa Card — user reviews > 71 indexed App Store user reviews of X World Wallet by Rev Worldwide, rated 3.96/5 from 152 ratings. - Source: https://appshunter.io/ios/app/x-world-wallet-visa-card/id1578472464/reviews - App overview in markdown: https://appshunter.io/ios/app/x-world-wallet-visa-card/id1578472464.md - Rating breakdown: 5★ 106 · 4★ 5 · 3★ 4 · 2★ 3 · 1★ 34 ## What do users think of X World Wallet? Overall sentiment: negative **Pros** - 🌍 Easy multi-currency exchange and conversion - 💰 Rewards points on transactions - ✈️ Excellent for international travel - 👍 User-friendly and intuitive interface - 🚀 Fast account setup and virtual card creation - 💳 Works globally with multiple currencies - 🎁 Generous rewards program with flexible redemption **Cons** - 🚫 Arbitrary account closures without clear explanation - 💸 Money held after account suspension with no refund process - 😤 Extremely poor customer service and slow response times - ❌ Card frequently declined at retailers - ⚠️ Suspicious account blocking practices - 🔐 Vague terms and conditions enforcement - 💳 Limited merchant acceptance - 📱 Technical glitches and app functionality issues **Commonly reported bugs** - Account creation fails for some users - Card declined despite sufficient funds - Apple Pay integration issues requiring PIN - Login and account access problems - Withdrawal option missing or delayed - App freezing and glitches - Inconsistent debit card acceptance (Cash App vs Chase) **Most requested features** - Add Taiwan, Japan, Hong Kong, Singapore currencies - Savings account feature - Clearer account suspension communication - Improved PIN management for Apple Pay - Better merchant compatibility ## Newest reviews (13 of 71) ### 3/5 — 3.00 Dollar Fee *2024-06-18, version 1.12.0* Meh, I’m not sure about this yet, as it charges a monthly 3 dollar fee. ### 3/5 — Add other travel currencies *2024-02-29, version 1.9.7* Please add these currencies to your list of current currency accepted: Taiwan, Japan, Hong Kong, Singapore ### 1/5 — Horrible *2023-12-02, version 1.9.5* Locked my account for using Apple Pay. Now my money is stuck on there and my account is suspended. I WOULDNT SUGGEST USING THIS APP ### 1/5 — Terrible experience *2023-12-02, version 1.9.5* I was going to open an account in this company because they told me that it was the best and that I had good banking security so I took on the task of opening an account with them but it turns out that for pathetic reasons they suspended my account this was very insulting and annoying and discriminatory ### 1/5 — DO NOT DOWNLOAD REAL SCAM *2023-10-30* I don’t want to explain my story with them, but They will block your account for any reason, and lie to you because of suspicious transaction which you will see your self that it’s just normal everyday transaction. They don’t like cash app because they do not get money out of it. Every penny you deposit you will have to pay a fee for it. If your account is closed you will not get your money they will ask you to contact the financial institutions which you used to deposit the funds to claim the remaining balance left in this stupid bank. Which your financial institution may not do. No checks or refund will be issued from their side. They have my money until today. That’s fine. Do not which the worst for your enemy but for them they will go bankrupt. Developer team don’t respond to this and lie here that you will reimburse simply call your unprofessional customer service that can even read a bank statement. #Xworldwalletscam I can’t wait a lawsuit against you **Developer response:** Hi, Gmougan99. Our decisions to close an account are not made lightly. Loading your X World Wallet account does not charge a fee when loading from your bank or direct deposit. If using a debit/credit card, then a convenience fee is charged. If you have funds in your account, please contact us at 1 915 900 7389 so we can come up with a solution for your funds to be returned. We look forward to hearing from you. ### 1/5 — Fraud *2023-10-02, version 1.9.2* This is completely Fraud and they hold Your mOney without your permission ..they Are Money ### 1/5 — THIS IS A SCAM *2023-09-22* I had over 200$ dollars on my account I haven’t opened the app in a few days I woke up this morning to pay a few bills and my account had a temporary block so I called the customer support and they have told me my account was fraud and they have closed my account I was using this bank as a savings account but they stole all of my money even to my rent money when I called and talked to the customer support they seem to be highly aggressive and acted as if they were annoyed of me calling PLEASE DONT DOWNLOAD THIS BANK THEY WILL STEAL YOUR MONEY **Developer response:** Hi Tadoe, any decision to close an account is not taken lightly. Funds will always be returned to the customer. Please, call us at 1 915 900 7389 so we can assist you with this matter. ### 1/5 — Bad *2023-09-22, version 1.9.1* I had a disappointing experience with the X-World Wallet. They closed my account just a few days after I deposited money into it, and instead of returning my funds with a check or a straightforward process, they claimed to have sent the funds back to the merchant. This left me frustrated and puzzled. Overall, their customer service and handling of account closures need significant improvement. ### 1/5 — I hate that app *2023-08-24, version 1.8.8* I can’t use my account, the support don’t help me and my money is stock, is no about the money is about the service is horrible “don’t use it” I gonna close and delete my account” ### 1/5 — The worst customer service EVER *2023-08-22* Actually, they don’t have a customer service they’re slower than a freaking turtle. The card gets declined in pretty much all the retailers. This card is not for the United States a lot of problems all the time with the transfers from the bank with the customer service with an actually bank with the Apple Pay only problems stay away if you want Peace of mind guys. ### 1/5 — Feels like a scam *2023-08-18* Saw an ad online and decided to give it a try. Created an account and deposited $100 (which they made very easy) but then was immediately locked out of my account. Took days to contact customer service and then when they finally restored my access, there was no “withdraw” option. It took them another 3-4 days to “evaluate” this issue and then I was told the best option I had was to simply spend all the money on their platform. I told them this was illegal to not offer a withdraw option and then after another few days, I was given a link to withdraw my money, which has still not been deposited to my bank after over 2 weeks. My experience was that the platform is cheap and glitchy, the support staff are unhelpful, and the company is operating at barely above “scam” level. ### 1/5 — Absolutely the worst customer service *2023-08-18* This is an example of absolutely the worst customer service for such a plain and simple app. They still have NOT fixed, NOT resolved & NOT responded to my issue via messages, email or phone. They have blocked my app WITHOUT any explanation to me at all. There should be a ZERO STAR available. I notice on any review that is a 1 or 2 star rating their response is generic and not one of the reviews that were posted did they respond with a solution. There are multiple apps that offer superior service to this one. I absolutely do not recommend this app. To this date my issue still remains unresolved. ### 3/5 — Help *2023-08-01, version 1.8.5* Wait im confused i tried signing up and it said im underaged (im 15) and the app says 4+ can someone explain? ## Most critical reviews (10 lowest-rated) ### 1/5 — Do not open an account with these people *2025-02-25, version 1.19.2* They will close your account by any activity and their customer service is horrendous. Please download Revolut which has far better benefits than this company. ### 1/5 — DON’T SIGN UP!! *2025-02-22, version 1.19.2* They will close your account after depositing and say it’s because you broke their terms and conditions but they never say exactly what you did. Then make you jump through hoops to get your money back. IT’S ALL A SCAM!!!!! ### 1/5 — New Account *2024-12-09, version 1.18.1* No sign up ### 1/5 — Worsted financial institution ever *2024-08-26* I’ve been on this earth since 1973 an never in my life had a“”financial institution like this “” Hello any one that is reading this please follow the comments DO NOT install the app and give it your personal information , after your account is open 2 to 3 weeks after you were going to experiencing bad experience with this financial institution and their customer service is garbage like a garbage truck it stink ### 1/5 — Account *2024-08-01, version 1.14.1* It said failed to create account ### 1/5 — Useless card *2024-07-10, version 1.12.0* This card has no use as nobody accepts it. I call customer service to complain about how every time I try to use it, it prompts for a pin and there’s supposedly no pin required. I’ve tried to use it for simple things like Apple Pay and it can’t even be accepted there for app purchases Lol. Useless card; it’s a wannabe Revolut card. Don’t waste your time ### 1/5 — Scam *2024-02-24, version 1.9.7* They closed my account and won’t return my money. They said I used the account not within their rules. I used it to buy on Amazon. It’s my money and they will not return it. ### 1/5 — Absolute trash *2024-02-15, version 1.9.7* Like the other reviews have stated, they close accounts randomly and give you no answers about how to access your funds. Do not deposit money here unless you want these people to play games. ### 1/5 — Im trying to put my cash app debit *2024-01-27, version 1.9.7* trying to put my cash app and it seems that this app only wants your debit fr the bank it’s weird because it didn’t work with my cash app debit but it worked with my chase debit suspicious and weird ### 1/5 — I WANT MY MONEY BACK *2024-01-02, version 1.9.5* 👎 Everything worked perfectly well until it’s not. I didn’t receive your money back after my account was blocked. My account was restricted on Nov 27, 2023 and I lost access to my money. The customer service even stopped replying to my emails. This is a SCAM and worst app on the planet. ## Most praised reviews (10 highest-rated) ### 5/5 — It’s OK so far *2023-08-04, version 1.8.6* I’m trying to log into my account but it’s not letting me I forgot my username. Can somebody from support contact me I sent an email yesterday. ### 5/5 — Great Banking App and Platform *2023-08-02* I have used the XWorldWallet for several months now and love it. Super easy direct deposit with my employer and love that I receive points that can be redeemed for cash. I ordered a physical card and that works great too. ### 5/5 — My new, favorite travel companion! *2023-07-29, version 1.8.5* World class app with an innovative product that makes overall payments, transactions and life easier, worldwide. The app and virtual card looks and feels top notch!! ### 5/5 — Dollars, Euros, Pesos oh my! *2023-07-26, version 1.8.5* Liking the access to all the different currencies. ### 5/5 — So Easy to Use! *2023-07-26, version 1.8.5* I love the X World Wallet Card and app. So easy to use tap and go, transfer funds, and exchange currencies- and I get cash back X points! This is all at my fingertips!! ### 5/5 — Love it! *2023-07-24, version 1.8.5* So easy to use and comes with great perks! Can’t wait to receive my card. ### 5/5 — Awesome! *2023-07-24, version 1.8.5* Simple, quick and easy to use. ### 5/5 — Great for travel *2023-07-24, version 1.8.5* This app works great for travel and eliminates the hassle of currency exchange fees, and atm withdrawals. ### 5/5 — My new, favorite travel companion! *2023-07-24* World class app with an innovative product that makes overall payments, transactions and life easier, worldwide. The app and virtual card looks and feels top notch!! **Developer response:** Thanks for the review! We think the X card looks pretty cool, too! ### 5/5 — Simple Excellence *2023-07-24, version 1.8.5* X World is awesome!!! Great for traveling and I love how easy the app is --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*