# x2VOL_ — user reviews

> 53 indexed App Store user reviews of x2VOL_ by IntelliVOL, rated 4.20/5 from 1,327 ratings.

- Source: https://appshunter.io/ios/app/x2vol/id897794733/reviews
- App overview in markdown: https://appshunter.io/ios/app/x2vol/id897794733.md
- Rating breakdown: 5★ 923 · 4★ 114 · 3★ 65 · 2★ 38 · 1★ 187

## What do users think of x2VOL_?

Overall sentiment: negative

**Pros**

- 💯 Easiest way to track service hours
- 🚀 Great app, makes it much easier and more convenient to request verification for service hours

**Cons**

- 🐛 Terrible user interface, app is broken and doesn't work on iPad
- 🐛 Completely broken, unable to log in
- 🐛 Slow, not synced to website, needs an update but no updates available
- 🐛 Trouble logging in, can't submit hours, keeps kicking user out of the app
- 🐛 Doesn't work, can't submit hours, forces user to use the website instead
- 🐛 Unintuitive, many bugs, not updated often, doesn't work well on large screens

**Commonly reported bugs**

- Login issues, unable to log in even with correct credentials
- App says it needs an update but no updates are available
- Hours submitted disappear or don't sync properly
- App forces user to go to website instead of working in the app

**Most requested features**

- Add drafts to save hours before submitting
- Allow users to change information about the company they did service with
- Increase the number of hours that can be submitted at once

## Newest reviews (14 of 53)

### 2/5 — Use the website

*2025-10-03*

The app is so slow and isn’t synced to the website half the time. Every time I open the app it says it needs an update but there is nothing on the store PLEASE just use the website, it has so much more information and is easier to navigate than this shell of an app.

### 2/5 — No Google Sign-In

*2025-03-19*

The website version allows you to sign in with Google and other services, but this phone app only allows you to sign in using an x2VOL account. Not good for me because I used Google to sign up.

### 2/5 — Needs to be Updated

*2024-12-10, version 3.0.76*

The app hasn’t been updated in so long and Many things need to be fixed

### 1/5 — Absolutely impossible to use

*2024-03-04*

The only reason I got this app in the first place was because I needed it for my school. I have never written an app review EVER so this is when you know it’s bad. First off the opportunities tab takes forever to load, and every single time I open the app it says it “needs an update” and “to open the App Store” so that is what I’ve done multiple times and no update is needed. I’ve seen another review talk about this so it can’t just be me. What prompted me to write this right now was that after it said that and I just clicked “ok” because that’s the only button you can click it kicked me out of the app. I thought maybe it was just a glitch or something but every time after that I went back into the app and clicked ok. It still kicks me out. I can’t even be on the app or look at opportunities for longer than 3 seconds until it kicks me out again. Fix this now.

### 1/5 — Emotionally this app deserves Zero stars.

*2023-09-04*

The app INSISTS that it needs an update and to go to the App Store to update it. Go to the App Store. Last update was more than a year ago. Eventually it stops letting you see any of your information. Go to the website. Somehow shows you even LESS. It’s also so inconvenient that you aren’t able to see any of the information from the hours you submitted, so you’ll never be able to know what email you sent the verification to because OF COURSE the ‘resend verification’ NEVER WORKS. 0/10 honestly made everything so much more stressful. I hope whoever made this gets toe fungus permanently.

### 3/5 — One of the few times the app is worse than the website

*2023-07-14*

x2vol is almost useless as an app. It’s always a 50/50 chance if the app will even load in the first place, let alone function correctly. I can’t believe it, but their clunky website is better for submitting volunteering time than the app.

### 1/5 — It doesn’t work

*2023-07-08, version 3.0.76*

Just use the website. This barely works half the time, and doesn’t sync properly with the website. Horrible app.

### 1/5 — It doesn’t work

*2023-07-07, version 3.0.76*

It doesn’t let you submit hours

### 3/5 — Won’t work

*2023-06-19*

The app used to work perfectly well, but when I went to check how many hour I had, it was stuck at 0. I deleted the app and redownloaded but now I can’t login because it won’t let me.

### 1/5 — Worse than the website in every way

*2023-03-30*

X2Vol works great on a computer, in a browser, or even in a mobile browser. Which begs the question, why is the app so much worse? If it was functionally identical to the website, it would be a perfect 5 stars, but the UI is worse, the form submission is worse, and there’s a ton of stuff that just can’t be done when compared to the website.

### 1/5 — Not user friendly

*2022-11-09, version 3.0.76*

Not user friendly

### 1/5 — Very limited

*2022-09-05, version 3.0.76*

It’s a good app idea but it’s very very limited with stuff and every time I open it I tells me to update when there’s no update. It won’t let me do anything

### 1/5 — Unable to log in

*2021-01-15, version 3.0.72*

I downloaded this app so that I could easily show and check my hours without pulling the website up on my computer. Upon opening the app, it refused to accept my username and password. This could be because my x2Vol account was made through Naviance, and not x2Vol directly, but it is still an issue that should be fixed.

### 2/5 — Login Issue

*2020-11-17*

I’m having issues logging into my account, it says incorrect password/login but I know it’s my school email and I just now changed my Password. I try to use the trouble signing in button but it says “x2VOL error message” nothing else.

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible app DONT EVER USE

*2026-08-14*

I downloaded this app bc I need it for school but OH MY GOD IS IT TERRIBLE I HAVENT even been able to log in and support is no help. They simply say that the school is no longer using the app which is a blatant lie. I honestly don’t understand y anyone would ever make their kids use this disgusting excuse for an app or even how it got approved in the first place.

### 1/5 — Reverts my changes real-time, can’t even write reflections

*2026-08-06*

I came to the app because my school uses it and the website is NOT usable on mobile, and the app is somehow worse. First off, some pages just never load. Second, my recurring events don’t let me change some info that the website lets me change, so if a contact leaves an organization, I would need to create an entire new personal project. Third, I can’t even write reflections on the app, which I need for my school to accept my hours. The box for the reflections is just absent on the app, so I have to go to the unoptimized website just to write my reflections, rendering the x2Vol app completely useless. Either fix your app or make your website more usable on mobile. Please.

### 1/5 — Terrible user interface also the update causes the whole app to not work on iPad it is broken

*2026-02-10, version 3.1.142*

You should be ashamed

### 1/5 — Completely Broken

*2025-11-20*

I am unable to even log into my account on this app. I am simply stuck on the login screen whenever I open it, and regardless of whether I correctly type in my email and password, nothing happens. If the website was at least formatted for phones I wouldn’t be complaining about the app, because at least then there would be an alternative, but it isn’t so here we are. From what I can tell from other reviews, the app is riddled with issues. I cannot speak on most of them, as I can progress no further than the login screen, but I believe that speaks for itself.

### 1/5 — Terrible user interface

*2025-11-09, version 3.0.76*

You should be ashamed

### 1/5 — Sadly I have to use it

*2025-10-05*

This is the worst designed app I have ever downloaded. I only got this app because I thought it would be better than their horrendous website but somehow the app is even worse. I am only using this app because it is the only way I can log my hours for school. This app is mad outdated I’m honestly surprised they are still relevant.

### 1/5 — Trouble logging in

*2025-06-18*

This is very annoying to me I have tried to log in many times and I can’t do it. I got this app to volunteer for my school and I put everything correctly and somehow it won’t work. Ive tried to reset my password many times and it won’t work. It is very annoying to me because I need to volunteer for school

### 1/5 — Always says to need an update and deleted hours

*2025-01-04*

Always says it needs to update when you opened it and it never does when you go to the App Store. About a week ago I went it to add my hours and it says they are gone and it just loads forever. I only downloaded this app because my school switched to it and I honestly wish we would have just stayed the same because this app is so stressful.

### 1/5 — Unable to login

*2024-11-27*

Downloaded this on two different phones and am unable to login. The “submit” button simply won’t accept my credentials. My login works fine on the website.

### 1/5 — Literally not letting me use the app

*2024-05-01, version 3.0.76*

It says there’s a new version to download, but the last new version was made 2 years ago.

## Most praised reviews (10 highest-rated)

### 5/5 — It needs drafts!

*2024-10-31*

This is a very good app but you need to put the service hours immediately and if you close the tab it does not save.

### 5/5 — Terrible

*2023-11-06*

This is the worst app, it forces children to do child labor which is bad. Should ban app immediately.

### 5/5 — I be poppin bottles

*2023-06-15, version 3.0.76*

Sparkles like champagne 
VIP my section 
Royalty lookin sexy

### 5/5 — Easiest way to track service hours

*2021-05-03*

Eliminate paper forms and timesheets by tracking hours online. x2VOL gives volunteers the ability to submit hours for verification and approval. It’s easy to use and volunteers are always clear on what they have submitted!

### 5/5 — Terrible

*2018-06-18, version 2.2*

Great app works swell. Best day of my life was when I got this app!!!!!!!!!!!!!!!!!!!!!!!!!!!?!!!!!!!!!!!!

### 5/5 — Yee

*2016-09-08, version 2.2*

5 stars 3 good 5 me

### 5/5 — I felt bad

*2016-09-02, version 2.2*

This app does nothing but I figured a little support would give them some initiative

### 4/5 — Great app

*2019-11-24*

This is app makes is much easier and more convenient to request verification for service hours but it would be much easier if they made it possible for someone to verify on the spot by maybe signing in your phone. Though it’s convenient and handy it also makes it much more likely for problems, specifically technological problems, to come up and it makes those problems much worse and harder to deal with. For the most part, however, it is great app and makes it much easier to verify hours.

### 3/5 — updates

*2025-07-29, version 3.0.76*

i downloaded the app a week ago and everytime i open it, it tells me a newer version is available. i go to the app store to update it and it says there are no updates needed. what is going on?

### 3/5 — My review

*2023-12-03*

Like the app but y can’t I change the information of the company that I did my service with I accidentally sent it to the wrong email so and now it won’t work

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*
