# XBell — user reviews

> 53 indexed App Store user reviews of XBell by 洪波 王, rated 2.80/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/xbell/id1317594108/reviews
- App overview in markdown: https://appshunter.io/ios/app/xbell/id1317594108.md
- Rating breakdown: 5★ 3 · 4★ 3 · 3★ 5 · 2★ 7 · 1★ 3

## Newest reviews (17 of 53)

### 2/5 — Application de remplacement

*2022-01-15*

Pouvez vous nous communiquer une application de substitution pour celle ci s’il vous plaît. Je ne reçois plus les notifications sur mon téléphone depuis une semaine. Impossible de vérifier la disponibilité de nouvelle mise à jour de l’application.

### 2/5 — No ring tone when button press

*2020-10-06*

Hi
Since iPhone update all the xbell gives me is random pir notifications and then door bell pressed that to comes through as a notification not ring my phone.
This seems common looking at comments is it going to be looked at and fixed with a n update 
Thanks

### 3/5 — Notifications

*2020-09-21*

Hi,
There isn’t notifications since the last update.
Best regards 
Bonjour,
Plus de notifications depuis la dernière mise à jour.
Cordialement

### 1/5 — This app has issues

*2020-08-24*

You have to keep your phone on silent as you can’t turn down the volume of the doorbell when it rings on your phone which is annoying. Also the playback from past events on the time line doesn’t work properly.

### 1/5 — Notifications

*2020-08-16*

Je n’ai plus de notifications sur mon téléphone depuis la dernière mise à jour il y a 3 jours

### 2/5 — Not happy

*2020-05-07*

Camera is good, but even though pir set to Low, it’s going of random every 5 mins or so, even picking up cars on the road going past, I live in a small road, also postman walks to front door and it don’t go off, and don’t always ping on our phones. 
Won’t be using it much longer unless that sort it out with a better firmware, I disabled pir and it’s still recording ghosts as nothing there when viewing.

### 2/5 — Works as a basic video doorbell

*2020-04-18*

As a basic doorbell with video features this works acceptably. When someone rings the doorbell I can usually pull up the video an see who is there, and speak to them over the device. However, if you’re interested in this device for home security or the motion sensor capabilities I’d recommend another device. The motion sensor works intermittently at best. Sometimes it picks up when a person comes to the door, sometimes not. More often it is triggered by random movement in the yard. As others have mentioned, the lag between when the motion sensor is triggered and the camera starts recording is wide, typically resulting in the camera missing the actual activity at the door. Further, the cloud storage doesn’t work at all. Not once in the past year that I’ve had this device has anything ever been stored in a cloud server. In fact, the only thing that is ever recorded is the most recent motion capture, which is subsequently deleted within an hour. The device does not store any video long term unless you manually tell it to do so in the moment. That video is stored on a card in the device itself. Again, THERE IS NO VIDEO CLOUD STORAGE WITH THIS DECICE. 

Other more minor issues, the battery life is awful, requiring a charge once a week. I tried hooking it up to the power source with the original doorbell but that doesn’t provide enough power to charge the battery, so I have to remove the doorbell unit and charge it for a few hours each week. The video doesn’t always pick up when someone is at the door, the the doorbell alert sound on my phone goes on for way too long with no way to adjust the notification sound. 

In summary, as the most basic video doorbell, it’s an ok device, but if you’re looking for any kind of higher functionality like with a Ring or some of the more expensive models, I’d suggest spending a little more money and getting one that works correctly

### 3/5 — Good door bell can be improved

*2020-04-12*

So far so good. I am not sure you can add alert when battery is low? Also is it possible to buy a better and more powerful battery? It is run out in 2-3 months. I need something can last a 6 months or a year.

### 2/5 — Klingelton wird nicht mehr auf das Handy gebracht

*2019-12-22*

Seit dem letzten Update erfolgt keine Signalisierung auf dem Handy.

### 1/5 — Don’t recommend

*2019-11-13*

This camera is awful mostly because the app needs a lot of updating. The motion detection is very easily triggered by leaves blowing across my yard, but rarely picks up on people walking by and it doesn’t matter what level of sensitivity I set it to. The notification sounds and vibrations run on for a very long time which is annoying and whenever I try to scroll back to see a specific time with action it never wants to go and instead goes back to a scene from year ago that was never saved. The only thing this is good for is as a fake decoy as something that works to deter thieves.

### 1/5 — Notification in phone

*2019-06-12*

No notification on my phone when someone press the bell.  Can u help me?

### 2/5 — Seit dem Update sind Bilder violet

*2019-03-21*

Seit dem Update sind alle Bilder violet
Videos werden nicht mehr aufgezeichnet

### 2/5 — PIR

*2019-02-19*

I complain to motion detector. It is very sensitive even if you select low. So, I disabled it, and until now I couldn't understand how does it record, sometimes it will record when there is motion and sometimes no. Sometimes there isn't motion but PIR detects the motion. Very complicate equipment.

### 1/5 — Accus

*2019-01-22*

Ou trouve ton les accus???

### 3/5 — Software error

*2019-01-01*

Since the last update version 1.0.60, I can no longer connect to the doorbell camera so can no longer use this app at all. The previous software version worked perfect. Can you fix this latest software error ASAP.
The only way I managed to connect with the latest software was when the pir sensor on my doorbell sent a message that there were activity at the door and I swiped right on the message on my phone lock screen

### 2/5 — Bad Features

*2018-12-27*

I’ve purchased 3 doorbells and all of them have an issue. Either the notifications work and the recording is off or it’s the other way around. I’m unable to get help with setting up all the features and will be returning all my devices

### 1/5 — Notification

*2018-12-26*

Doorbell don’t send notifications anymore?

## Most critical reviews (10 lowest-rated)

### 1/5 — xBell App funktioniert nicht

*2025-09-29*

Die App funktioniert mit einem iPhone 17 Pro Max nicht ! Leider gibt es keine Unterstützung vom Anbieter !

### 1/5 — Notifications NOT working

*2023-11-19*

Please update this crappy app. Notifications NOT working. Not receiving NO notifications.

### 1/5 — Nicht Installieren, keine Meldung

*2023-04-25*

Die XBell läßt sich nicht installieren

### 1/5 — Pas de notification

*2023-01-10*

Aucune notification malgré avoir activé dans l’iPhone et l’application Xbell

### 1/5 — Died App??

*2022-12-30, version 1.2.0*

Dear Hongbo Wang company, are you out of business? No support and never replay!

### 1/5 — Die Klingel-Benachrichtigung auf dem iPhone funktioniert nicht, somit ist die App nicht brauchbar.

*2022-11-20*

Die App ist Müll und eine Kopplung der Klingel mit dem Handy (iPhone) nicht möglich.

### 1/5 — Continued issues

*2022-08-22*

Playback doesnt work properly, unless im on home wi-fi i cant even view the camera.  Used to work great now - doesnt work at all.

### 1/5 — Unable to connect

*2022-06-21*

I have just installed the XBell but unable to pair it with my iPhone it’s not supported by 5Ghz there is no 2.4Ghz net work any more so unable to pair it to the phone waste of money

### 1/5 — Non suona più Il telefono!!!!!

*2021-11-12, version 1.2.0*

Ma proprietario di questa applicazione li controlla o non controlla quello che sta aggiornando, Per cortesia fate aggiornamento per squillare  anche telefono!!!!

### 1/5 — No Alexa Support

*2021-10-30*

It doesn’t support Alexa

## Most praised reviews (10 highest-rated)

### 5/5 — Super "Ring“ Alternative

*2019-03-31*

Habe die Klingel jetzt 2 Wochen in Gebrauch, funktioniert tadellos. Auch super ist der kostenlose Cloudspeicher.

### 5/5 — Not calling phone

*2018-12-10*

Since my last review, It seems the latest update has fixed the previous problem. Things seem to be working well now. Thanks

### 5/5 — Parfait

*2018-12-09*

Fonctionne très bien et quand je suis au boulot en wifi et qu’il y a le facteur qui sonne il a bien compris que je ne suis pas sur place et il me dit a qui il remet le colis c’est top et les autres livreurs indélicats on peut les photographier et filmer parfait !
Idem quand on part en vacances il suffit d’être en wifi

### 5/5 — Works Well!

*2018-08-30*

I use this app for my doorbell hardware. The interface works great and is very easy to learn. Some of the other reviewers have complaints I their rewind about the settings for their hardware but that has nothing to do with this software.

### 5/5 — Great app

*2018-07-25*

Just got my new video doorbell and it’s a fast and easy set up. The app works great and set up is so easy. I had the sky bell doorbell and app that work great when I first got it but now it seem the company stop supporting the app and it don’t do anything anymore but this app have so many features that the other doorbells don’t have. Works great now, don’t know about later.

### 4/5 — Problema collegamento telefono

*2022-10-26, version 1.2.0*

Non suona il telefono, cosa devo fare?

### 4/5 — Aucun soucis pour moi.

*2018-10-27*

L’appli et la sonnette fonctionne parfaitement.
L’application est simple et fait bien le job.
Excellent rapport qualité prix je trouve car je l’ai eu en promo pour 37€ chez Aliexpress

### 4/5 — It works well but can be better

*2018-08-06*

Overall it works pretty well. My only complaint is the motion detection. It is delayed. When it detects motion, the person is already gone and then it starts recording. My Wi-Fi signal is very strong at the bell. Also, I wish there was a way to turn off notifications every time motion is detected. If I car passes by I don’t need to be notified on my phone. I have no problem with being alerted when the doorbell is rang but I really don’t need to get notified every five minutes a car passes by or anything pass by.

### 4/5 — Video doorbell

*2018-04-20*

Was easy to install and kind of user friendly. But once installed always stays on I had to keep charging batteries other wise I love it😋

### 3/5 — Nuovo aggiornamento

*2021-06-23, version 1.2.0*

Dopo l’aggiornamento è sparita la suoneria, c’è la solo una notifica! Rimettete la suoneria stile campanello!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*
