# Xcelerate for Drivers — user reviews

> 215 indexed App Store user reviews of Xcelerate for Drivers by Element Corporation, rated 4.60/5 from 47,720 ratings.

- Source: https://appshunter.io/ios/app/xcelerate-for-drivers/id1138407815/reviews
- App overview in markdown: https://appshunter.io/ios/app/xcelerate-for-drivers/id1138407815.md
- Rating breakdown: 5★ 38,772 · 4★ 5,064 · 3★ 1,543 · 2★ 535 · 1★ 1,806

## What do users think of Xcelerate for Drivers?

Overall sentiment: negative

**Pros**

- 💡 Easy to use app
- 🚀 Convenient mileage reporting
- 🔍 Helpful service locator

**Cons**

- 🐛 Frequent crashes and freezes
- 🔒 Overly restrictive password requirements
- 🤔 Inconsistent feature functionality
- 📝 Lack of user-friendly interface

**Commonly reported bugs**

- App freezes on home screen
- Touch/fingerprint login not working
- Mileage reporting issues and inaccuracies
- Maintenance alerts not clearing properly

**Most requested features**

- Improve password management and security
- Implement reliable facial/fingerprint recognition
- Add comments/notes field for mileage reporting
- Enhance maintenance notification system

## Newest reviews (13 of 215)

### 4/5 — No human assist on weekend

*2026-08-08, version 11.2*

No human assistance on weekends.

### 2/5 — Not very good

*2026-07-01, version 11.2*

App is very clunky. It requires logging in multiple times during the same session.  Also says password is invalid, even though it’s the right password and then eventually it will work.  Just not a very easy smooth app.

### 3/5 — Cumbersome

*2026-06-12, version 11.2*

Keeps asking for password. Biometric not working correctly

### 1/5 — Horrible

*2026-03-02, version 11.1*

The app is horrible!

### 2/5 — Monthly Mileage Reporting Issue

*2026-02-05, version 10.8*

Multiple submissions were required for January. There were no issues prior.

### 2/5 — Mileage

*2026-01-16, version 10.8*

I submitted this mileage earlier in the week and something happened asking me to submit it again.

### 1/5 — Password

*2026-01-02, version 10.7*

Everyone I need to report something it asks me to put in my password.  I do it an it says unacceptable and makes me change it every time.

### 1/5 — Needs work

*2025-12-08, version 10.7*

Why does it default all miles to personal ?
What’s the point of finger ID if it asks you to enter your password every time?
Sometimes doesn’t save after submitting miles. Trash app

### 1/5 — Can’t save password or face recognition

*2025-12-05, version 10.7*

Your app absolutely sucks. Don’t allowed to remember the password nor the face recognition does not work even when double checked it’s clicked on for the app. Hate this app.

### 1/5 — Clunky

*2025-12-02, version 10.7*

This application is very redundant and very clunky. Definitely not recommended

### 1/5 — App crashes

*2025-11-28, version 10.7*

App crashes everytime I open it

### 1/5 — Worst App

*2025-11-12, version 10.7*

This is one of the worst apps of all time, it always glitches.

### 1/5 — Can’t even open app

*2025-11-11, version 10.7*

Can’t even open app

## Most critical reviews (10 lowest-rated)

### 1/5 — App

*2026-08-06, version 11.2*

This app is glitchy!! Needs work

### 1/5 — Mileage entry

*2026-07-31, version 11.2*

So the purpose is to enter mileage used for business. Why after entering mileage does it automatically populate personal mileage? It should populate business mileage and then if personal mileage is required make the changes. Second, remove the full word for kilometers so you can actually see what you are entering.

### 1/5 — Lack of customer focus

*2026-07-02, version 11.2*

The app is ok. A company that forces everyone to use their app is not!  

You should support your customers that find it more convenient to use your website. 

By not supporting your website actually causes concerns about your commitment to you customers, and the overall health of your company!

### 1/5 — Log in

*2026-07-02, version 11.2*

Credentials never save and I have to reset my password every time I log in.

### 1/5 — Garbage

*2026-07-02, version 11.2*

Looks and functions  like 3rd grader created this app

### 1/5 — Passwords

*2026-06-11, version 11.2*

Instead of having to change your password so often, and then always forgetting it this app should be linked to an RSA token style app the changes if you want this of severe encryption

### 1/5 — Obsolete

*2026-06-10, version 11.2*

Terrible app and fleet company, obsolete technology

### 1/5 — Très mauvaise application

*2026-05-19, version 11.2*

Ne fonctionna pas

### 1/5 — Clunky

*2026-03-02, version 11.1*

Not user friendly. Multiple taps to get cursor to show the mileage doesn’t show the whole number. Just not easy to use or read.

### 1/5 — Amateur app creation

*2026-03-02, version 11.1*

The basics don’t work. Layout is astonishingly bad, incorrect information in the app, help desk try’s but it seems like they really don’t know what they are doing. Have tried many time to have something corrected, get a response that’s it done only to find out they made it worse, or made a change that had nothing to do with my issue. I’ve given up and have put in a request to change providers.

## Most praised reviews (10 highest-rated)

### 5/5 — Entering mileage

*2026-08-18, version 11.2*

Often times the entries typed into the mileage cells does not input.  This is frustrating.  Other than that, the app is good.

### 5/5 — Great ease of use

*2026-07-09, version 11.2*

Love the ease of use

### 5/5 — Easy to use

*2026-07-02, version 11.2*

Easy to enter mileage each month.

### 5/5 — Quirky logins make it inconsistent to log in

*2026-06-06, version 11.2*

I’ve literally been working here for two months and each month I have to log my miles it doesn’t recognize my face or my password!  Totally a nuisance- should be easier to login

### 5/5 — OSR

*2026-06-01, version 11.2*

So easy to complete and calculate

### 5/5 — Works great

*2026-04-01, version 11.2*

I'm find it intuitive and easy to use .

### 5/5 — User Friendly

*2025-12-01, version 10.7*

You made so simple to use this app and update my data. Thank you.

### 5/5 — Love it!

*2025-07-02, version 10.5*

No notes. Does what I need it to do for my company vehicle. Only used it for a couple of months, so I’ll update if anything changes

### 5/5 — Mileage

*2025-05-02, version 10.3*

Easy to use.  The App works well.

### 5/5 — Previous mileage not carried over to next months report

*2025-03-10, version 10.3*

This newer version does not carry over the previous months mileage. Requiring that you have to go back and get it from previous months.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
