# XChange Data — user reviews

> 34 indexed App Store user reviews of XChange Data by Marlink SAS, rated 1.90/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/xchange-data/id935276658/reviews
- App overview in markdown: https://appshunter.io/ios/app/xchange-data/id935276658.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 7

## Newest reviews (16 of 34)

### 1/5 — Slow and unresponsive

*2022-10-06, version 1.2.0*

Very slow to open , to connect and unresponsive many times needs updated 
Every time needs force stop and start again

### 1/5 — Одни проблемы

*2022-06-20, version 1.2.0*

Вечно зависает, лагает. Постоянно вылетает регистрация!

### 1/5 — Apple tv

*2022-05-28, version 1.2.0*

Would be perfect you add option to connect ship’s network for APPLE TV

### 1/5 — Can’t access when using iPhone

*2022-05-07, version 1.2.0*

Pls fix

### 1/5 — Freezing

*2022-04-30, version 1.2.0*

This program isn’t working properly, every time stuck, freezes and freezes.

### 1/5 — Worst App

*2022-04-25, version 1.2.0*

After logging in to Ships net if automatically says session expired and logs out in 1min. No stable connection require update to correct this issue. We are paying 40$ for net in ship. But this app makes it worst experience. Team should look into this to solve it.

### 1/5 — Antiquated Garbage

*2022-01-08, version 1.2.0*

So far behind rivals it’s hard to see how they do any business

### 1/5 — The worst app in the history of apps!

*2021-10-27, version 1.2.0*

As I am writing this I am trying to get this app to work again because it somehow just stopped working. Every time I tapped on the app I just got the Marlink logo screen with the slogan; “connect smarter, everywhere”. Oh the irony! They should put ‘else’ behind it. 
Anyway that screen was on for a while and then it just closed.
We used to have a ticket system onboard which worked a lot better! Now you constantly have to log back in, even if you are logged on already, you don’t know if you are actually connected or not, many times you get disconnected……well all have been said in the other reviews already. So Marlink people, it looks like that you guys got some work to do!

### 1/5 — Worst app

*2021-10-21, version 1.2.0*

This is the worst app I’ve ever used, and ISP. It never will remember my username or password. Constantly disconnects everyday, app always freezes up, I’m lucky if I can send a text message out. I’ve worked on ships/boats for 20yrs and dial up was more reliable than marlink.

### 1/5 — Connection failure

*2021-09-20, version 1.2.0*

Dear developers, after the update to the last version of your application “, failed to connect to the XChange” it appears. Without an app, it's connecting with no problems! Please check out what the problem is!

### 1/5 — No updates in 2 years?!?!?

*2021-06-13, version 1.1.2*

No updates for iOS in 2 years!????
Shame!

### 1/5 — Disappointed 🤬

*2020-12-03, version 1.1.2*

Самый убогий интернет на планете земля. The most horrible app ever, as well as internet speed.

### 1/5 — The worst!

*2020-03-19, version 1.1.2*

The absolute worst app I have ever used. Would delete if they was another way that I could connect to the internet. Will not save login information and can not tell if I am online or just seeing that my phone sees the WiFi router. Would give it no stars if possible.

### 1/5 — After update

*2018-12-23, version 1.1.0*

After update not connecting to internet. “Soap exemption”.........

### 1/5 — Not working with iOS 12.0.1

*2018-12-22, version 1.1.0*

Please, fix ASAP.

### 1/5 — Not working

*2018-12-21, version 1.1.0*

Last update damage the app and it is not working.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not working

*2026-01-25, version 1.2.0*

Can’t register

### 1/5 — Not Working On IOS

*2024-12-05, version 1.2.0*

please update the app.

### 1/5 — Dark mode

*2024-11-23, version 1.2.0*

We need dark mode. We need to be able to put more than 2 hours

### 1/5 — Bad!

*2024-11-08, version 1.2.0*

Function “Remember me “ doesn’t work properly! Make app applicable for iPads! With iPhones it works quite badly… For so many years no updates… It’s very clear that you hold a monopoly and don’t care about your customers, but somewhere must be limits….

### 1/5 — Disappointment

*2024-06-11, version 1.2.0*

I love this app specially when every 10 minutes I am kick out from it and have to login again. 
Every time when login In the password is not remembered so have to type it every time. 
Sometimes there are strage errors when trying to connect , something about soap ??🫣
When using 4G connection the data is consumed very fast not understand why. 
But overall it is not the worst App ever.

### 1/5 — Poor app

*2024-06-11, version 1.2.0*

Glitches , option „remember me” not working. When running in back ground hanging, very often log out itself.  I hate it but i have no choice

### 1/5 — Very poor on IOS

*2024-02-16, version 1.2.0*

I am unable to use it at all
It fails to connect to onboard change server
But I am able to join through browser

### 1/5 — Doesn’t work on iPad

*2023-07-13, version 1.2.0*

Make it work for iPad!

### 1/5 — App doesn’t keep you logged in

*2023-05-17*

Log in on the app and you will be logged out after a minute or so, log back in, send message, log back in receive message, log back in repeat.

### 1/5 — They should have -*

*2023-05-02, version 1.2.0*

Still absolutely rubbish after a year! For a Norwegian company they should be ashamed.

## Most praised reviews (5 highest-rated)

### 5/5 — iOS 12

*2018-12-20, version 1.1.0*

Not working with iOS 12.1.2

### 4/5 — Remember me

*2022-12-09, version 1.2.0*

“Remember me” future doesn’t work properly!
Many users will appreciate it if you will fix this bug.

### 2/5 — When update ?

*2023-12-02, version 1.2.0*

New web interface after update for starlink looks good. But why no updates for app?
You receive  money from companies but didn’t make any improvement …

### 2/5 — Bug with account storing

*2020-11-08, version 1.1.2*

User account is not stored, when you click “remember me”. This was working in old version. It is terrible always typing the same user id and password.

### 2/5 — App have to be rebuild.

*2019-08-10, version 1.1.2*

Still can’t remember user login and pass. 
High traffic consumption on iPhone. Better to built in firewall inside the app. 
The only gate to world at high seas. In some companies.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-19.*
