# Xero Me — user reviews

> 287 indexed App Store user reviews of Xero Me by Xero Ltd, rated 4.70/5 from 107 ratings.

- Source: https://appshunter.io/ios/app/xero-me/id991901494/reviews
- App overview in markdown: https://appshunter.io/ios/app/xero-me/id991901494.md
- Rating breakdown: 5★ 94 · 4★ 2 · 3★ 3 · 2★ 3 · 1★ 5

## What do users think of Xero Me?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 👍 Convenient
- 👍 Streamlined experience
- 👍 User-friendly
- 👍 Helpful for managing timesheets and payroll

**Cons**

- 🐛 Buggy and crashes frequently
- 🔍 Difficult to find specific jobs in large lists
- 🔍 Lack of customization options
- 🔍 Limited functionality compared to desktop version
- 🔍 Unintuitive workflows

**Commonly reported bugs**

- App crashes on launch for many users
- Issues with uploading receipts and expenses
- Timesheet data not syncing properly
- Login and authentication problems
- Payslip and leave request functionality not working as expected

**Most requested features**

- Add ability to enter start and finish times instead of just total hours
- Include option to add notes or comments to timesheets
- Implement a search function to find jobs easily
- Allow users to set default pay rates and job selections
- Integrate leave management and approval process within the app

## Newest reviews (11 of 287)

### 4/5 — Please add this

*2026-08-26*

The app works great for creating and submitting timesheets on the go. The only drawback is the tracking category selection. Because we go through so many jobs, you have to scroll for ages to find the job you were at. If you guys could add a search bar to the tracking category, that makes it an easy 5 star.

Thanks

**Developer response:** Thanks for your review! Glad to hear the app is working well for timesheets on the go. We appreciate your feedback and encourage you to share via Xero Product Ideas.

### 4/5 — great little time sheet app.

*2026-08-06, version 4.72.0*

good accessibility for voice over user iphone 15 pro max. Need to sort out an issue setting up a new time sheet. voice over does not like the floating app. vo get's really confused. Apart from that great ap. Wish they can look into this little problem.

### 2/5 — Rdo hours

*2026-08-02, version 4.72.0*

I can’t add an earnings rate.

### 2/5 — Not intuitive

*2026-07-23, version 4.72.0*

I had a lot of problems trying to get Xero App running on the latest iPad. I’ve only been using multiple OSs for 42 years… Help files were useless and help line not much better. Been using it for six months and getting by is more good luck than good programming.

### 4/5 — Simple to use but not optimised for my iPhone 17e

*2026-06-29*

The design and functionality is all I need. Sadly I couldn’t figure out how to report this through the app or website but the app doesn’t appear optimised for my screen size - when I fill out the timesheet I can’t change fields without blocking the mandatory description field and submit. I have to scroll down to the description to fill it first otherwise my onscreen keyboard blocks it.

**Developer response:** Hi Redranter, appreciate you sharing your review. We definitely support this screen size! Our Support team would love to see a screenshot of what the experience looks like for you. Can you please raise a case in Xero Central, and include any screenshots and the team will take a look for you: https://central.xero.com/s/raise-support-case

### 4/5 — Good app

*2026-06-18*

I’ve been using this app as an employee for 6 months. It’s a good app that is easy to use and doesn’t glitch. The only point to mention is that once an entry has been added on your phone it can’t be changed by the phone, you need to log on through a computer to edit the entry. Other than that no complaints.

**Developer response:** Hi Kiara, thanks so much for taking the time to share your feedback! We're thrilled to hear you're finding Xero user-friendly, that's fantastic to know.

We also really appreciate you highlighting areas for improvement. Your insights are incredibly valuable! We encourage you to share your specific suggestions on our Xero Product Ideas platform at https://productideas.xero.com/.

This is the best place for your ideas to be seen. Our product team regularly reviews all submissions, and ideas that gain strong community support play a key role in shaping our future product roadmaps. In fact, we've implemented features based on hundreds of community ideas. Thanks again for helping us make Xero even better!

### 2/5 — Holiday pay

*2026-06-12, version 4.69.0*

Don’t know how to do holiday entering

### 5/5 — Good system but no option for public holiday in time sheet.

*2026-06-12, version 4.69.0*

As above it

### 5/5 — Suggestion! (PLEASE ADD)

*2026-06-10, version 4.69.0*

Please add a search bar for the tracking category’s, or anything so so that I don’t have to scroll thru them all every single time I want to find one of them. PLEASE!

### 4/5 — Blurry receipt photographs

*2026-05-17, version 4.68.0*

Good app, handy for submitting expense receipts on the go, but Xero need to turn the flash on when photographing the receipt. Too many are blurry because of low restaurant lighting.

### 2/5 — Timesheets

*2026-04-30, version 4.68.0*

Constantly needing to remove app as
It will not allow breaks
& hrs to be entered - I have changed setting for breaks etc but it will not budge
Please help

## Most critical reviews (10 lowest-rated)

### 1/5 — A

*2026-08-21, version 4.73.0*

No where for employees to put public holiday hours in so causes trouble putting in your weekly timesheet. 
While requesting annual leave and you want to take multiple days off. You cant say how many hours a day youd like to use. Instead it chooses i want 2 hours total no matter how many days i want off. Doesnt give you the tab options to specify how many hours a day youd like to use. Compared to if i request one single day off. It gives me the tab options for how many hours id like to spend.

### 1/5 — STILL NOT WORKING!

*2026-08-13*

Update on 13 August 26 and it STILL isn’t working (latest iOS). I can’t login even though my password is correct and if you hit forgotten password link to reset, it still never sends an email to reset. I can see I’m not alone from other reviews. XERO, get a new developer with a process for checking basic operations before release. Will speak to employer about migrating to another program.

**Developer response:** Hi there, we would love to look into the issues you have raised. Using this link (https://central.xero.com/0/contact-support-login) you should be able to contact support with just the email associated with your account. Following that, one of our specialists will be in touch. Thanks for taking the time to write this feedback.

### 1/5 — Time sheets

*2026-07-29, version 4.72.0*

Utter rubbish. Well behold the times.

### 1/5 — So glitchy

*2026-07-28, version 4.72.0*

Incompatible with iPad

### 1/5 — Sucks

*2026-07-19, version 4.71.0*

Sucks

### 1/5 — Was good then they changed it

*2026-07-07, version 4.71.0*

Use to be able to have the options of different pay rates, overtime/double time. Then they updated their system and now only ordinary time is available. Very frustrating when finalising my own and staff pays. Have asked when they would fix it, 3months ago, and nothing has happened. Very disappointing

### 1/5 — No good

*2026-07-01, version 4.71.0*

Mobile app is useless

### 1/5 — Terrible

*2026-06-21, version 4.70.0*

Terrible app that needs a second app to even use. Any company that uses this app is a sham.

### 1/5 — Overtime

*2026-05-03, version 4.68.0*

No overtime available as option check the app out. Even after the new update

### 1/5 — Overtime no longer selectable

*2026-04-22, version 4.67.1*

My employees rely on this app to add their regular and overtime hours onto their timesheets. Since the latest update on the 16.04.26, overtime is no longer selectable (only regular hours)! Please fix this

## Most praised reviews (10 highest-rated)

### 5/5 — So easy

*2026-09-01, version 4.73.0*

Great to use platform makes life easier than other user platforms for these designed purposes

### 5/5 — Neil Wilson

*2026-09-01, version 4.73.0*

I think the system works fantastic however I have had a few glitches which has taken quite a bit to fix but since the last fix I’ve not had a problem

### 5/5 — Works great

*2026-08-29, version 4.73.0*

A lot easier to use than written timesheets 
But would be better if you could download or print off your hours he

### 5/5 — A plus

*2026-08-25, version 4.73.0*

Easy to use 
Well designed

### 5/5 — Xero Me

*2026-08-25, version 4.73.0*

Perfect App for TimeTable

### 5/5 — App

*2026-08-13, version 4.73.0*

App is simple and easy to deal with. My workplace uses it and it’s wonderful to use

### 5/5 — Experience

*2026-08-10, version 4.72.0*

Easy, efficient and bloody brilliant

### 5/5 — Recommended payroll app

*2026-07-30, version 4.72.0*

Streamlined, easy to navigate and fit for purpose

### 5/5 — Please Upgrade Timesheet

*2026-07-01, version 4.71.0*

“Ordinary Hours” is the only option for submitting timesheets. There have been several updates since the problem and it hasn’t been fixed. Please improve asap to make life easier for employees and employers alike

### 5/5 — Review

*2026-07-01, version 4.71.0*

Not too bad

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
