# Xerox® Easy Assist — user reviews > 41 indexed App Store user reviews of Xerox® Easy Assist by Xerox Corporation, rated 3.70/5 from 34 ratings. - Source: https://appshunter.io/ios/app/xerox-easy-assist/id1562973214/reviews - App overview in markdown: https://appshunter.io/ios/app/xerox-easy-assist/id1562973214.md - Rating breakdown: 5★ 22 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 10 ## Newest reviews (13 of 41) ### 3/5 — Impossible de trouver mon imprimante *2026-06-02* J’ai une imprimante Xerox 3210 mais impossible de la trouver et de se connecter elle est pourtant bien en ligne et joignable. **Developer response:** Xerox Easy Assist should be able to connect to the printer if your phone is on the same network as the printer. If you need further assistance, please reach out to the Xerox Easy Assist support team using the in-app Contact Us feature. ### 3/5 — Decent with some issues *2026-04-11, version 1.7.3* Works decently but the main issue is that you need to be on the same WiFi to see the status. The Lexmark app you could access it over the internet ### 1/5 — Wenn man schnell ist. *2025-03-18* Der Drucker ist genau 2 Sekunden zu sehen und dann Dauert der Druck 2 Minuten. Das kann jeder anderer Drucker besser. C325 Dokumente werden erst gar nicht angezeigt. Falsches Format **Developer response:** I'm sorry to hear you're having trouble with Xerox Easy Assist. Please reach out directly to the Xerox Easy Assist app support using the Contact Us feature within the app (upper-left corner). Include your printer model and the details of the problem you're having. Automatische deutsche Übersetzung: Es tut mir leid, dass Sie Probleme mit Xerox Easy Assist haben. Bitte wenden Sie sich direkt an den Support der Xerox Easy Assist App über die Kontaktfunktion in der App (oben links). Geben Sie Ihr Druckermodell und die Details Ihres Problems an. ### 1/5 — Useless app *2025-01-26, version 1.5.1* This is also a useless app. 3025 can be connected to the app, but no scanning option available. Quite amateur, useless 😂 ### 1/5 — Disgrace *2025-01-19, version 1.5.1* Tried to set up printer. 30 mins later nothing just failed and locked out. Don’t buy a xerox you will start swearing they are stuck in the 80s. Even get a CD ### 1/5 — Appalling *2025-01-19, version 1.5.1* Hangs for ever. When you type in passwords it’s impossible to see what you’re typing (like anyone is going to be looking over your shoulder to steal WiFi passwords when you’re setting up a printer!) making it hard to input correctly. And simply doesn’t work. My 10 year old Canon printer worked better and was easier to set up for wireless. ### 1/5 — Shamefully terrible *2024-11-20, version 1.5.1* Everyone involved with this app should be ashamed of themselves ### 1/5 — worst printer ever *2024-11-14, version 1.5.1* Its been a month my iphone 14gets connected to printer but doesn’t print any paper …dont know whatbto do its under warranty its been 2 weeka just to bought it.every time terrible experience ### 1/5 — Doesn’t work at all *2024-06-21, version 1.4.1* Setting up a printer shouldn’t be so difficult ### 1/5 — Complete Rubbish *2024-05-06, version 1.4.1* Just embarrassing that a company would release this and try and get their customers to use it. ### 1/5 — Dreadful customer service *2024-02-22, version 1.4.0* Used the App to contact customer support about an ongoing paper jamming issue with our brand new xerox printer. Apparently no 1 in the queue to speak to someone. Still waiting over 2 hours later. So I call the support number 0370 900 5501, still waiting to actually speak to someone & they ask we use the online chat! Hmmmmm! ### 1/5 — Complete failure *2024-01-26, version 1.4.0* Doesn’t work at all ### 1/5 — Probléma wi-fi *2023-11-21, version 1.3.2* Nem találja a nyomtatót Xerox Phaser3020 ## Most critical reviews (10 lowest-rated) ### 1/5 — App Doesn’t Work For Lexmark *2026-07-21, version 1.7.4* Lexmark app no longer supported. Tried using this app and it cannot find my printer. No way to set it up. Completely useless! If you can’t get it working, keep the Lexmark app until this is ready to detect and set up Lexmark printers. ### 1/5 — Not a Replacement for Lexmark *2026-06-21, version 1.7.3* They say that this app works with Lexmark printers but after moving it couldn’t be used to connect my printer to my new wifi network. It also, even though I manually added my printer and have had no trouble getting my computer to find my printer, cannot find my Lexmark printers very disappointing. Lexmark was a quality brand. ### 1/5 — Doesn’t work *2026-05-05, version 1.7.3* Downloaded, my printer was not listed on the list of printers provided. It searched for it anyway, unable to find it. Nothing easy about this at all. ### 1/5 — Won’t connect *2026-04-29, version 1.7.3* Brand new C320, app just won’t connect to printer. Manually set up printer, now running over WiFi and app still won’t connect to printer….. Woudnt recommend….. ### 1/5 — Completely seized *2026-04-21, version 1.7.3* Printed a test page, then the app seized and now I can’t leave the test print page, totally useless ### 1/5 — Useless *2026-04-07, version 1.7.2* Says it can’t connect to the printer yet I’ve just printed several pages! ### 1/5 — App Doesn’t work *2025-10-15, version 1.6.3* Good idea but waste of time. Doesn’t work. ### 1/5 — Doesn’t work *2025-09-20, version 1.6.2* Once enabled to search network for the printer, the app crashes, so it doesn’t actually do anything other than take up space on your phone until you delete it. Great work Xerox ### 1/5 — Katastrophe *2025-08-13* Die App hat alle meine lokalen Kontakte unwiederbringlich gelöscht. Absolute Katastrophe. Und ich frage mich warum die App überhaupt an meinen Kontakten rumgefummelt hat. **Developer response:** Xerox Easy Assist does not ask for permission to use the Contacts and there is no function within Easy Assist to interact with the Contacts. Please contact support using the in-app Contact Us feature if you'd like to discuss your concern. ### 1/5 — Does not work *2025-08-08, version 1.6.0* Should have reviewed before buying from Xerox. Shame. ## Most praised reviews (10 highest-rated) ### 5/5 — Absolut perfekt *2026-02-06* Habe meiner 85 Jahre alten Mutter ein Xerox MFD gesendet und ihr geholfen diese APP zu installieren. Ohne weiteres zutun von mir hat sie es geschafft dass sie nun vom PC und Smartphone drucken kann und ebenfalls kommen Ihre Scans am PC. TOP Xerox. Weiter so. **Developer response:** I'm happy to hear the setup went smoothly for your mother! Feel free to reach out to support, using the in-app Contact Us feature, if you need any assistance with Xerox Easy Assist. Es freut mich zu hören, dass die Einrichtung für Ihre Mutter reibungslos verlaufen ist! Zögern Sie nicht, den Support über die In-App-Funktion „Kontaktieren Sie uns“ zu erreichen, falls Sie Unterstützung bei Xerox Easy Assist benötigen. ### 5/5 — Sehr gute App *2025-12-23* Funktioniert problemlos, gute Menüführung. Verbindung zum Drucker und Ersteinrichtung sehr intuitiv. Top! **Developer response:** Thanks for your positive review! Vielen Dank für Ihre positive Bewertung! ### 5/5 — Top, sehr hilfreich *2025-06-24* Sehr gute und hilfreiche App für Xerox Drucker. ### 5/5 — Xerox Easy Assist *2025-05-02, version 1.5.2* Awesome! Easy to Use to scan and print from your phone. ### 5/5 — Good app *2024-12-20, version 1.5.1* This is an amazing app for professional notary’s and signing agents. It excellent for printing documents quickly. ### 5/5 — Easy to use for setup *2024-11-12, version 1.5.1* Scanned the QR code from the manual, downloaded the app and set up the printer in minutes using the app, there’s an old review saying you can’t use it to scan but I have just used it no problem. I don’t think I’ll use it for re ordering supplies but that because I like to compare and we’re UK. All in all, easy and clear very useful app ### 5/5 — Tacha *2024-05-24* Une application facile à utiliser, je recommande 👌🏾👌🏾 ### 5/5 — Excellent app *2023-04-27, version 1.2.2* I was able to quickly setup my new Xerox C235 and install it on my network. The app is very intuitive and simple to navigate. I like the ability to see my toner status and easily order more. I have not needed support for my printer, but did check out the chat bot. I’m happy that I don’t need to make a phone call for basic support. Thanks Xerox. Overall, this is a great mobile app and I look forward to future updates. ### 5/5 — So much easier to install my printer! *2023-04-20* I was a little skeptical at first, but when I got my Xerox B305 and the package said this app would help install it, it really did! I was able to set up the printer in just a few minutes and didn’t even have to re-type my super-complicated passwords! ### 5/5 — Made setup easy *2023-04-20* Made getting my printer connected to WiFi easy. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*