# Xfinity Authenticator

> Xfinity Authenticator provides enhanced security for Xfinity accounts via Two-Step Verification. (iPhone/iPad app by Comcast Interactive Media.)

- Source: https://appshunter.io/ios/app/xfinity-authenticator/id1412885651 (this page in markdown: same URL + `.md`)
- Developer: [Comcast Interactive Media](https://appshunter.io/developer/298960160)
- Category: Utilities
- Price: Free
- Rating: 2.57/5 from 120 App Store ratings · 50 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 46 MB
- Languages: English, Spanish
- Released: 2018-08-29
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/xfinity-authenticator/id1412885651/reviews.md

## What is Xfinity Authenticator?

The Xfinity Authenticator app helps keep your information safe even if someone gains unwanted access to your Xfinity ID. This extra layer of security helps prevent anyone who does not have your permission from signing into your Xfinity account. Authenticator works with our Two-Step Verification, so it's easy to approve sign-in requests with Touch or Face ID.

Xfinity Authenticator is available to all Xfinity customers.

Key Features
• Receive a push notification when unrecognized devices attempt to sign into your account
• Easily approve sign-in requests with Touch or Face ID
• Verify your mobile phone number and personal email address
• Securely create Two-Step Verification codes from most supported providers
• Manage sign-in requests from multiple Xfinity users and third-party accounts on one device

Requirements
• Xfinity ID 
• Verified mobile phone number and personal email address

Get Help Signing In
• Create an Xfinity ID: xfinity.com/getstarted
• Look up your existing Xfinity ID (email, mobile phone, or username): xfinity.com/id
• Reset your Xfinity password: xfinity.com/password
• Learn more about 'Do Not Sell My Personal Information' options at https://www.xfinity.com/privacy/manage-preference

## Key features

- Push notifications for unrecognized sign-in attempts
- Approve sign-ins with Touch or Face ID
- Verify mobile number and personal email
- Generate Two-Step Verification codes
- Manage multiple account sign-in requests

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/xfinity-authenticator/id1412885651/reviews.md

### 1/5 — Don’t put a space in the code

*2023-01-15, version 3.1.4*

Why does the authenticator put a space between the third digit and fourth digit? When I copy and paste the code, the Xfinity app chokes at the space and rejects it as invalid. I have to edit the digits to remove it every time. So copy and paste convenience is gone. Bad design!!!

### 1/5 — Bad Security Model

*2022-11-19, version 3.1.4*

Most people who want 2FA/MFA want to use their own authenticator apps. Locking them into your custom solution is a waste of developer resources.

### 2/5 — Has not been updated

*2022-09-27, version 3.1.4*

This app has not been updated in over a year and it is a security feature. Now the app just crashes, but there’s not an option to use any other authenticators.

### 1/5 — Crashes with 2 or more accounts

*2022-09-13, version 3.1.4*

If you have 2 or more accounts in the app it will crash every time you open the app.

### 1/5 — Typical Xfinity

*2022-05-02, version 3.1.4*

It’s actually a little better than most of what Xfinity provides. The option to use Touch ID our Face ID has stopped working. Only Xfinity would require using an app this crappy instead of using another authenticator. Much like all of Xfinity, use it only when absolutely necessary

### 1/5 — Keeps crashing

*2022-03-18, version 3.1.4*

App keeps crashing when you add more than one account. Should just make an option to use other TOTP apps with Xfinity accounts

### 1/5 — Hacked.

*2022-02-23, version 3.1.4*

First off, read their policies. Second, I had Xfinity chat support say they do not have an authenticator app. So, who knows who built this thing, but if you want your whole ish hacked then by all means… download. -one star- to prove how disgusted I am.

### 1/5 — Push Notifications Don’t Work

*2021-12-19, version 3.1.4*

This app used to be great. Any login attempt to my xfinity account immediately popped up a push notification on my phone. Some time in the last year push notifications stopped working. They are enabled in settings. I’ve tried turning them off and back on. I’ve tried unregistering my device and re-adding it. Notifications still never pop up when I’m trying to log into my account. I have to manually open the app and wait for the sign-in approval to pop up. Sometimes even that doesn’t happen, and I have to kill the app and re-open it for the approval to pop.

### 1/5 — Useless!

*2021-11-28, version 3.1.4*

The app is useless since I can’t even get to the register page on an xfinity network!

### 1/5 — Seriously...

*2021-11-13, version 3.1.4*

Just let us use a yubikey or other totp app like everyone else. Why another app for one function that I already have elsewhere.

## Frequently asked questions about Xfinity Authenticator

### What does the Xfinity Authenticator app do?

The Xfinity Authenticator app provides an extra layer of security for your Xfinity account. It helps prevent unauthorized access by requiring you to approve sign-in attempts, even if someone has your Xfinity ID. This ensures that only you can log into your account.

### How does the app enhance security?

The app works with Two-Step Verification, allowing you to easily approve or deny sign-in requests directly from your mobile device. You can use Touch ID or Face ID for quick and secure approval, adding a significant barrier against unauthorized access.

### Is Xfinity Authenticator free to use?

Yes, the Xfinity Authenticator app is available to all Xfinity customers at no cost. There are no subscription fees or in-app purchases required to use its security features.

### What are the requirements to use this app?

To use the Xfinity Authenticator app, you need an existing Xfinity ID. Additionally, you must have a verified mobile phone number and a verified personal email address associated with your Xfinity account.

### Can I manage multiple Xfinity accounts with this app?

Yes, the app allows you to manage sign-in requests from multiple Xfinity users and even third-party accounts that support Two-Step Verification, all from a single device. This makes it convenient for users with multiple accounts or for managing family accounts.

## Version history (last 1 release)

### 3.1.4 — 2021-04-03

- Important maintenance update to keep sign-in request notifications working normally.
- UI and functionality fixes and system upgrades.

## Apps similar to Xfinity Authenticator

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Pvm2Evo](https://appshunter.io/ios/app/pvm2evo/id1434962580) | — | Free | Utilities |
| [GT智能家居](https://appshunter.io/ios/app/gt/id1439860700) | — | Free | Utilities |
| [RCT easyVIEW](https://appshunter.io/ios/app/rct-easyview/id1435059560) | — | Free | Utilities |
| [凯力朗智能](https://appshunter.io/ios/app/id1448073060) | — | Free | Utilities |
| [Quality Welding Time Tracker](https://appshunter.io/ios/app/quality-welding-time-tracker/id1433956880) | 1.0 (1) | Free | Utilities |
| [Potdeco](https://appshunter.io/ios/app/potdeco/id1438455380) | — | Free | Utilities |

## More apps by Comcast Interactive Media

- [XFINITY TV Remote](https://appshunter.io/ios/app/xfinity-tv-remote/id401629893)
- [Xfinity Home](https://appshunter.io/ios/app/xfinity-home/id418965252)
- [Xfinity Stream](https://appshunter.io/ios/app/xfinity-stream/id731629156)
- [Xfinity My Account](https://appshunter.io/ios/app/xfinity-my-account/id776010987)
- [Xfinity](https://appshunter.io/ios/app/xfinity/id1178765645)
- [Xfinity Mobile](https://appshunter.io/ios/app/xfinity-mobile/id1194745615)

All apps by Comcast Interactive Media: https://appshunter.io/developer/298960160

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
