# Xfinity Communities — user reviews

> 10 indexed App Store user reviews of Xfinity Communities by Comcast Interactive Media, rated 4.50/5 from 154 ratings.

- Source: https://appshunter.io/ios/app/xfinity-communities/id1393033255/reviews
- App overview in markdown: https://appshunter.io/ios/app/xfinity-communities/id1393033255.md
- Rating breakdown: 5★ 125 · 4★ 7 · 3★ 5 · 2★ 4 · 1★ 13

## Most critical reviews (10 lowest-rated)

### 1/5 — Xfinity, call me back

*2021-11-16, version 2.11.2*

This ap is junk. Uses both Fahrenheit and Celsius. Confusing, won’t control anything in the apartment. Half a dozen calls to Xfinity, I have gotten nowhere.

### 1/5 — Garbage

*2021-04-29, version 2.10.0*

This app doesn’t work. I pay $80 a month for this crap to be able to turn on living room light, master bedroom light, and control the thermostat. However the app doesn’t do any of that. Apt complex and xfinity are useless. I’m told they can’t fix it bc they don’t know what’s causing the problem but I have to continue to pay for it. It worked until 2 updates ago.

### 1/5 — Doesn’t even work.

*2019-09-28, version 2.0.2*

Got a home with smart home tech and it doesn’t even work. Both the leasing office can’t figure it out nor can the folks from Xfinity can’t figure it out. Cool idea, but doesn’t even work. Waste of money.

### 1/5 — Please fix

*2019-07-16, version 2.0.2*

The new version 2 is horrible and does not work. There is no way to set a schedule because the interface does not work.

**Developer response:** Thank you for your feedback. Sorry to hear thermostat scheduling isn't working for you. Please reach out at XSCsupport@comcast.com. We will investigate the issue you are facing.

### 1/5 — Sucky app

*2019-04-28, version 2.0.0*

Doesn’t even work!  No support from Comcast or xfinity!

**Developer response:** Thank you for your feedback. Sorry for the delayed response. Please reach out at XSCsupport@comcast.com. We will investigate the issue you are facing.

### 3/5 — Not great for multiple bedrooms

*2022-07-26, version 2.12.1*

Can’t get the app to work for the bedroom lights. I’ve tried contacting the company about it, but get no response

### 5/5 — Great

*2023-03-03*

Great feature. Highly recommend

### 5/5 — I love it!

*2022-03-01, version 2.11.2*

This is SUPER CONVENIENT 🥰

### 5/5 — Nice 👍

*2021-08-24, version 2.11.1*

Good Improvement!!!!!

### 5/5 — Great enhancement to my apartment experience

*2019-05-14, version 2.0.1*

Love the smart home capabilities in my new apartment. The app makes it easy to control all of my smart home devices.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*