# Xfinity Home

> Remote home security and smart device control for Xfinity Home service users. (iPhone/iPad app by Comcast.)

- Source: https://appshunter.io/ios/app/xfinity-home/id418965252 (this page in markdown: same URL + `.md`)
- Developer: [Comcast](https://appshunter.io/developer/298960160)
- Category: Lifestyle
- Price: Free
- Rating: 4.33/5 from 12,064 App Store ratings · 203 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.2 · 72 MB
- Languages: English, Spanish
- Released: 2011-02-19
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/xfinity-home/id418965252/reviews.md

## What is Xfinity Home?

The Xfinity Home app lets you stay connected to your home even when you’re on the go. Arm and disarm your system, create automated rules, access video to see when the kids get home, or turn on the lights and adjust the temperature before you walk through the door. It’s quick, easy and always available on your smartphone or tablet.

FEATURES
- Remote arm and disarm
- Real-time text and email alerts when alarms are triggered and motion is detected*
- Remote video monitoring*
- Lighting and thermostat control*


WORKS WITH XFINITY COMPATIBLE DEVICES*
- Thermostats:  Ecobee, Carrier Cor, Zen
- Lighting:  Philips Hue Lights, Lutron Caséta Wireless Light Switches and Dimmers, Sengled Element Touch Bulb, GE (Jasco) Wireless Light Switches and Dimmers, LIFX Lights
- Locks:  August Smart Locks, Kwikset SmartCode Door Locks
 
REQUIREMENTS
- Wi-Fi or 4G cellular internet connection
- Xfinity Home service 
- Xfinity ID or Comcast.net email address and password (Need your Xfinity ID? Go to https://www.xfinity.com/support/internet/create-xfinity-username)

*Purchase of additional hardware may be required.
Disclaimer: Not available in all areas. Restrictions apply. Service and equipment sold separately. Services and features vary based on service package.

Learn more about ‘Cal. Civ. Code §1798.135: Do Not Sell My Info’ options at www.xfinity.com/privacy/manage-preference

## Key features

- Remote arm and disarm
- Real-time alerts
- Remote video monitoring
- Lighting control
- Thermostat control
- Automated rules

## What do users think of Xfinity Home?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient app
- 🔒 Great home security system
- 👍 Reliable and trustworthy service
- 🚀 Easy to use and navigate
- 👍 Helpful and responsive customer service

**Cons**

- 🐛 App connectivity issues
- 🐛 Buggy and unreliable app
- 🐛 Camera and sensor malfunctions
- 🐛 Frequent app crashes and freezes
- 🐛 Notifications not working as expected

**Commonly reported bugs**

- Unable to login or connect to system
- Cameras not loading or showing live feed
- Alarm not arming/disarming properly
- Sensors not triggering alerts correctly
- Inconsistent app behavior after updates

**Most requested features**

- Dark mode option
- Faster video playback speeds
- Geofencing for automatic arming/disarming
- Better integration with other smart home devices
- More customization options for automation rules

## Recent user reviews (10 of 203)

All indexed reviews: https://appshunter.io/ios/app/xfinity-home/id418965252/reviews.md

### 2/5 — Notifications of birds and squirrels, but not deliveries or stolen packages!

*2026-08-07, version 12.94.0*

It’s nice to have the cameras and thank God I have another system, because this system is annoying and will give me all these notifications of birds and squirrels and unrelated info, but when it comes to my actual package is being delivered or someone coming and taking a package?!! I actually have to scroll through the recorded footage in order to find it and it’s ridiculous to pay this much money for 24/7 cameras they don’t even do the basic notifications right! Thank God, I have another home security system that is solid, but it doesn’t do some of things that XFINITY does so time to find a new one to replace XFINITY!

### 1/5 — To slow

*2026-08-03, version 12.94.0*

Times out every time, can’t load. I have high speed internet and everything else is working fine

### 1/5 — Doesn’t Connect

*2026-07-30, version 12.94.0*

The app doesn’t allow me to view anything but live , yet I pay for 24/7 recording! Time to cancel this service!! Not okay Xfinity!!!

### 2/5 — Can’t login

*2026-07-24, version 12.94.0*

App doesn’t work on iPad anymore so now you are deleted.

### 1/5 — No Longer Works

*2026-07-22, version 12.94.0*

No longer works on my iPhone despite doing all the troubleshooting  that is suggested. May have to choose a different security system because when you are away is when you most need it. Sad.

### 2/5 — Manage Security

*2026-07-14, version 12.94.0*

Is there another app to Manage Xfinity Home Security? This app keeps giving error messages when attempting to login & 3 different customer support agents couldn’t find a solution.

### 3/5 — Face ID and PIN number, Why

*2026-07-06, version 12.94.0*

I noticed when I use Face ID my Xfinity Home Alarm app now requires me to also input my PIN. Why?  This does not make the process of arming or disarming my home alarm any easier. In fact Face ID is not useful now. Do not like this change!

### 1/5 — Alarm

*2026-07-03, version 12.94.0*

I can’t log into anymore to set my alarm it keeps saying “error check back later “ it’s been like that since late April

### 5/5 — Magnificent App!

*2026-06-30, version 12.94.0*

This app is not only extremely simple to use, it is also extremely secure!  It allows anyone to activate or describe the home alarm with ease.  It also notifies users ASAP if the alarm’s activated and provides what (if any) crucial steps you and the provider need to ensure the user’s safety and the user’s home’s security.  If you have cameras installed, a user can easily perceive what’s happening (or what has happened) while the user is not in the home…or, frighteningly, if the user is IN THE HOME when’s the alarm’s activated.

This app truly earns a 5-Star rating!

Michael P. Williams, Esq.

### 2/5 — use of all

*2026-06-23, version 12.94.0*

The Xfinity app and Xfinity Home app are extremely frustrating to use. Most of the time they don’t work properly. Videos rarely load when I need them, the apps are slow, and many features either take forever to respond or don’t work at all. The whole purpose of these apps is to give customers access to their services, but they consistently fail to do what they’re supposed to do.

For the amount customers pay, these apps should be reliable. Xfinity needs to fix these ongoing issues immediately. If the apps continue to perform this poorly, I’ll seriously consider switching to another company that offers a better user experience and more dependable service.

## Frequently asked questions about Xfinity Home

### What does the Xfinity Home app do?

The Xfinity Home app allows you to stay connected to your home remotely. You can arm and disarm your security system, create automated rules for your devices, access video feeds to see what's happening at home, and control smart lights and thermostats.

### What are the key features of the Xfinity Home app?

Key features include remote arming and disarming of your system, real-time text and email alerts for triggered alarms or detected motion, remote video monitoring, and control over lighting and thermostats. You can also set up automated rules for your connected devices.

### Is the Xfinity Home app free to use?

The app itself is free to download and use. However, it requires an active Xfinity Home service subscription and may require the purchase of additional compatible hardware for certain features like video monitoring or smart device control.

### What devices are compatible with the Xfinity Home app?

The app works with various Xfinity compatible devices, including thermostats from Ecobee, Carrier Cor, and Zen. It also supports lighting control from Philips Hue, Lutron, Sengled, GE, and LIFX, as well as smart locks from August and Kwikset.

### What are the requirements to use the Xfinity Home app?

To use the app, you need a Wi-Fi or 4G cellular internet connection, an active Xfinity Home service, and an Xfinity ID or Comcast.net email address and password. Some features may require additional hardware purchases.

## Version history (last 5 releases)

### 12.94.0 — 2026-04-14

This update includes bug fixes and other improvements that enhance the app's overall performance.

### 12.80.0 — 2025-12-17

This update includes bug fixes and other improvements that enhance the app's overall performance.

### 12.74.0 — 2025-10-23

This update includes bug fixes and other improvements that enhance the app's overall performance.

### 12.64.0 — 2025-07-31

This update includes bug fixes and other improvements that enhance the app's overall performance.

### 12.50.0 — 2025-04-07

This update includes bug fixes and other improvements that enhance the app's overall performance.

## Apps similar to Xfinity Home

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Alfred Camera: Home Security](https://appshunter.io/ios/app/alfred-camera-home-security/id966460837) | 4.8 (110,529) | Free | Lifestyle |
| [Ring - Always Home](https://appshunter.io/ios/app/ring-always-home/id926252661) | 4.7 (1,820,164) | Free | Lifestyle |
| [eero wifi system](https://appshunter.io/ios/app/eero-wifi-system/id1023499075) | 4.8 (197,258) | Free | Lifestyle |
| [Google Home](https://appshunter.io/ios/app/google-home/id680819774) | 4.6 (1,351,349) | Free | Lifestyle |
| [ZoomOn Home Security Camera](https://appshunter.io/ios/app/zoomon-home-security-camera/id1259276120) | 4.2 (1,560) | Free | Lifestyle |
| [YI Home](https://appshunter.io/ios/app/yi-home/id1011626777) | 4.3 (71,169) | Free | Lifestyle |

## More apps by Comcast

- [XFINITY TV Remote](https://appshunter.io/ios/app/xfinity-tv-remote/id401629893)
- [Xfinity Stream](https://appshunter.io/ios/app/xfinity-stream/id731629156)
- [Xfinity My Account](https://appshunter.io/ios/app/xfinity-my-account/id776010987)
- [Xfinity](https://appshunter.io/ios/app/xfinity/id1178765645)
- [Xfinity Mobile](https://appshunter.io/ios/app/xfinity-mobile/id1194745615)

All apps by Comcast: https://appshunter.io/developer/298960160

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
