# Xfinity — More control, all in one place > Manage Xfinity services, get support, and access rewards. (iPhone/iPad app by Comcast.) - Source: https://appshunter.io/ios/app/xfinity/id1178765645 (this page in markdown: same URL + `.md`) - Developer: [Comcast](https://appshunter.io/developer/298960160) - Category: Utilities, Productivity - Price: Free - Rating: 4.30/5 from 1,367,129 App Store ratings · 5,161 written reviews indexed - Age rating: 12+ - Requires: iOS 17.2 · 537 MB - Languages: American English, European Spanish - Released: 2017-04-18 - Data updated: 2026-08-28 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/xfinity/id1178765645/reviews.md ## What is Xfinity? Your Xfinity experience, enhanced. Easily manage all your services in one place with the Xfinity app. Plus discover the power of NOW. NOW is a simple new way to get internet and mobile. It’s just what you want, and nothing you don’t. With all-in monthly pricing. Backed by Xfinity. Xfinity customers also get: • 24/7 real-time support anytime you need it. • Tools to help you seamlessly activate your equipment and test your internet speed. • Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer. Customers who rent our equipment get even more: • Everything you need to manage your account, all in one place — pay your bill, view your plan details, change or upgrade your services, and more. • Personalized tools and tips to help improve WiFi performance. • CyberSecure to protect your devices and help keep loved ones safe online. • CyberSecure on-the-go provides safe browsing and data protection to your mobile device whenever you're connected to an unsecured WiFi network away from home. When you enable this feature, the app will occasionally run a VPN Service. The app will ask for additional runtime permissions for this feature. • Family Settings so you can set family-safe browsing and pause WiFi to any connected device. • Ultimate control with tools to help you set up your WiFi, assign user profiles, and get help improving the performance of every connected device. Getting started is simple. All you need is your Xfinity ID and the password you set up when you signed up for Xfinity. Need help signing in? • If you don't have an Xfinity ID yet, create one here: xfinity.com/getstarted • Look up your existing Xfinity ID: xfinity.com/id • Or reset your Xfinity password: xfinity.com/password Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at xfinity.com/privacy/manage-preference ## Key features - Manage all services in one place - 24/7 real-time support - Activate equipment and test internet speed - Xfinity Rewards - Improve WiFi performance - Advanced Security and Parental Controls ## Chart rankings - #7 in Top Free · Utilities (US App Store) - #208 in Top Free (US App Store) ## What do users think of Xfinity? Overall sentiment: negative **Pros** - 🚀 Fast internet speeds - 👍 Helpful app features - 🔒 Secure home network **Cons** - 🐛 Unreliable internet connectivity - 💩 Poor customer service - 🤖 Confusing app interface - 🤑 Expensive and overpriced **Commonly reported bugs** - Login issues and app freezes - Inability to manage network devices - Inconsistent app functionality **Most requested features** - Detailed data usage tracking - Customizable parental controls - Improved app stability and performance ## Recent user reviews (10 of 5,161) All indexed reviews: https://appshunter.io/ios/app/xfinity/id1178765645/reviews.md ### 1/5 — Support *2026-08-24, version 6.9.0* Possibly the worst support of any organization I deal with. Disgraceful lack of support of a 92 year old customer. ### 1/5 — If you want unreliable internet, use Xfinity! *2026-08-24, version 6.9.0* For the last 3-4 weeks, our internet has gone down multiple times throughout the day. It has probably been down more than it’s been working. Zero communication/updates from Xfinity. 4 neighbors told me they were switching providers in the last 2 days. This is awful. Customer service is awful. Run. ### 1/5 — Comcast what in the world happened!?!? *2026-08-24, version 6.9.0* Do yourself a favor; live without WIFI. It’s not worth anything they put you through to get it. ### 1/5 — Extremely Disappointed With How My Issue Was Handled *2026-08-24, version 6.9.0* I was given specific information regarding my bill, made the requested payment, and was still billed differently than promised. After multiple attempts to resolve the issue, I ultimately had to file an FCC complaint. No one took accountability or made it right. After years as a customer, there was absolutely no loyalty and no accountability shown. I’m leaving Xfinity for AT&T ASAP. ### 1/5 — Prescription login link *2026-08-24, version 6.9.0* But you never gave me one . ### 1/5 — Basic cable *2026-08-24, version 6.9.0* Not worth the money ### 5/5 — My self service very important *2026-08-24, version 6.9.0* I am so happy for the services of this team that I will be working with them ### 1/5 — Garbage *2026-08-24, version 6.9.0* Absolute garbage of an app. Company has no customer service and wants everything to be resolved through the app, but the app is trash. Internet always down. Clown show. ### 3/5 — Needs improvement made *2026-08-24, version 6.9.0* The app is currently below satisfactory. The mail feature is incomplete, inconsistent, unreliable and it isn’t really user friendly . ### 1/5 — Bad AI assistance *2026-08-24, version 6.9.0* There’s no way to get a trap agent ## Frequently asked questions about Xfinity ### What can I do with the Xfinity app? The app allows you to manage all your Xfinity services, including internet and mobile, in one place. You can pay bills, view plan details, change services, and get 24/7 real-time support. It also offers tools to activate equipment, test internet speed, and improve WiFi performance. ### What are the key features for Xfinity customers? Key features include 24/7 real-time support, tools for equipment activation and internet speed testing, and access to Xfinity Rewards for special perks. Customers who rent equipment can also manage their account, improve WiFi performance, and utilize Advanced Security and Parental Controls. ### Is the Xfinity app free to use? The application itself is free to download and use. While the app provides access to manage your Xfinity services and features, any associated costs would be related to your existing Xfinity service plans and any potential in-app purchases for additional features or services. ### How do I sign in to the Xfinity app? To sign in, you will need your Xfinity ID and the password you set up when you signed up for Xfinity services. If you do not have an Xfinity ID, you can create one on the Xfinity website. Password reset options are also available online. ### What are the benefits of the NOW service mentioned in the app? NOW is a new service offering internet and mobile with simple, all-in monthly pricing. It provides essential features without unnecessary additions, backed by Xfinity's network and support. ## Version history (last 5 releases) ### 6.9.0 — 2026-08-14 Introducing WiFi Shield and Shield Select for added peace of mind across your home, your family, and your connected life. ### 6.8.0 — 2026-07-30 We're always improving. This update eliminates bugs and reduces errors to give you the best experience. ### 6.7.0 — 2026-07-17 We're always improving. This update eliminates bugs and reduces errors to give you the best experience. ### 6.6.0 — 2026-07-07 We're always improving. This update eliminates bugs and reduces errors to give you the best experience. ### 6.5.0 — 2026-06-22 We're always improving. This update eliminates bugs and reduces errors to give you the best experience. ## Apps similar to Xfinity | App | Rating | Price | Category | | --- | --- | --- | --- | | [WIFI Speed Test & Internet Map](https://appshunter.io/ios/app/wifi-speed-test-and-internet-map/id6736905558) | 4.7 (126) | Free | Utilities | | [Wifi Analizer Signal Strength](https://appshunter.io/ios/app/wifi-analizer-signal-strength/id1403382161) | 3.9 (14,570) | Free | Utilities | | [Google Chrome](https://appshunter.io/ios/app/google-chrome/id535886823) | 4.7 (3,774,186) | Free | Utilities | | [SPEED TEST MASTER: Wifi Tester](https://appshunter.io/ios/app/speed-test-master-wifi-tester/id994788581) | 4.6 (14,365) | Free | Utilities | | [Internet Speed Test Speedcheck](https://appshunter.io/ios/app/internet-speed-test-speedcheck/id616145031) | 4.9 (98,347) | Free | Utilities | | [Wifi Signal Strength Analyzer](https://appshunter.io/ios/app/wifi-signal-strength-analyzer/id1474302199) | 4.2 (2,561) | Free | Utilities | ## More apps by Comcast - [XFINITY TV Remote](https://appshunter.io/ios/app/xfinity-tv-remote/id401629893) - [Xfinity Home](https://appshunter.io/ios/app/xfinity-home/id418965252) - [Xfinity Stream](https://appshunter.io/ios/app/xfinity-stream/id731629156) - [Xfinity My Account](https://appshunter.io/ios/app/xfinity-my-account/id776010987) - [Xfinity Mobile](https://appshunter.io/ios/app/xfinity-mobile/id1194745615) All apps by Comcast: https://appshunter.io/developer/298960160 ## Related topics [infinity](https://appshunter.io/ios/topics/infinity) · [xfinity player](https://appshunter.io/ios/topics/xfinity-player) · [xfinity](https://appshunter.io/ios/topics/xfinity) · [xfinity mobile](https://appshunter.io/ios/topics/xfinity-mobile) · [xfinity email app](https://appshunter.io/ios/topics/xfinity-email-app) · [xfinity remote control](https://appshunter.io/ios/topics/xfinity-remote-control) · [xfinity tv remote](https://appshunter.io/ios/topics/xfinity-tv-remote) · [xfinity mobile my account](https://appshunter.io/ios/topics/xfinity-mobile-my-account) · [xfinity mobile hotspot](https://appshunter.io/ios/topics/xfinity-mobile-hotspot) · [my account xfinty](https://appshunter.io/ios/topics/my-account-xfinty) · [xfinity wifi hotspot](https://appshunter.io/ios/topics/xfinity-wifi-hotspot) · [cfinity](https://appshunter.io/ios/topics/cfinity) · [jfinity](https://appshunter.io/ios/topics/jfinity) · [xinfinity](https://appshunter.io/ios/topics/xinfinity) · [comcast xfinity](https://appshunter.io/ios/topics/comcast-xfinity) · [comcast email](https://appshunter.io/ios/topics/comcast-email) · [comcast](https://appshunter.io/ios/topics/comcast) · [comcast remote control](https://appshunter.io/ios/topics/comcast-remote-control) · [free xfinity app](https://appshunter.io/ios/topics/free-xfinity-app) · [xfinity remote control free](https://appshunter.io/ios/topics/xfinity-remote-control-free) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*