# Xiaomai Brand Global — f2w industrial exp. platform

> f2w industrial exp. platform (iPhone/iPad app by Zhejiang Mailian Pinguan Technology Co., Ltd.)

- Source: https://appshunter.io/ios/app/xiaomai-brand-global/id6760812604 (this page in markdown: same URL + `.md`)
- Developer: [Zhejiang Mailian Pinguan Technology Co., Ltd](https://appshunter.io/developer/1537219108)
- Category: Business, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 16.0 · 53 MB
- Languages: American English, French (France), German (Germany), Italian, European Portuguese, Russian, Chinese (Simplified, China), European Spanish
- Released: 2026-06-13
- Data updated: 2026-10-01
- User reviews in markdown: https://appshunter.io/ios/app/xiaomai-brand-global/id6760812604/reviews.md

## What is Xiaomai Brand Global?

Meritlink Xiaomai empowers industrial cluster exports through a dual drive of cluster brand and local sales services, achieving efficient empowerment, promoting industrial cluster channel expansion and service ecosystem upgrading, and building a B2B digital platform for industrial cluster exports. By integrating AI technology with business tools, it enables all roles within the industrial ecosystem and customers to achieve efficient communication, accurate querying, and convenient management.

Core functions include:

Smart Chat: Natural language interaction supporting product search, comparison, specification queries, and daily inquiries; voice call feature with Xiaomai responding by voice; automatic meeting minutes generation (audio-to-text transcription, intelligent summarization, speaker differentiation, voice playback, and recording history management).

Smart Translation (logged in): Text translation and simultaneous interpretation.

Cloud Mall: Product browsing, video and image switching on detail pages, industrial cluster filtering, abbreviated display of best-selling countries/regions, optimized display of accessory wear levels, copying of product names and models, sending products to AI for further consultation, AI long/short response logic, and accessory table downloads in English and minority languages.

Performance Dashboard: Multi-level profit-sharing dashboards (Group/BG/BU/SBU/ABU), year switching, and detail viewing.

Account Management: Login device management, account information, cancellation, logout, and personalized recommendation toggle. Currency conversion (available both logged in and logged out).

Service Center: Ticket submission and progress tracking.

Meeting Minutes (logged in): Recording transcription, AI summarization, and speaker recognition, adapted for cross-border business meeting scenarios.

My Account & Settings: Conversation history management (pin, edit, share, delete), global chat search, language settings, About Xiaomai, download recommendations, and more.

First-time use supports multi-language setup and Enterprise WeChat login. Smart chat is also available without logging in. With the philosophy of being smart, simple, and efficient, we are committed to helping every Chinese factory easily go global and establish its own brand voice in the wave of digital transformation of global industrial clusters.


## Version history (last 4 releases)

### 1.8.0 — 2026-09-26

This update brings a full upgrade to the ticket experience:

Clearer submission: issue descriptions support line breaks and richer formatting; fill in Background, Description, and Purpose separately; prompts are configurable; attachments up to 50 MB.

More detailed types: Complaints and Suggestions are separated; “Digital Requirements” is added; business type options adjusted.

New ticket: Internal employees can fill in issue module, urgency, and expected completion time; external customers must fill in urgency and expected completion time.

Status adjustment: “Closed” is changed to “Canceled”.

Distribution optimization: When distributing external customer tickets, an issue module must be selected; VP line and VP owner are no longer shown during distribution; distribution dialog fields optimized.

More flexible handling: Assisted handling and escalated handling are supported; tags such as “Key Focus” can be added and filtered; Service Hall staff can change urgency.

Stricter completion: Tickets are automatically confirmed as completed after 24 hours; after confirmation, the submitter can raise an objection; Service Hall can handle objections and decide whether to keep the ticket pending completion or move it back to in progress; completed tickets show total time spent, e.g. XX days XX hours.

More timely reminders: WeCom and App now support message push; push intervals, push frequency, and alerts are configurable by rules.

Easier viewing: Ticket progress is fully shown by default and can be collapsed, with 5 items kept after collapsing; submitter information is moved down in ticket details; status badge counts and removal rules optimized.

Permissions and filters: Except for Service Hall admins, staff from each business team can view tickets submitted by their own team; new filters include issue module, tags, and whether there is an objection; submitting department and handling department support selecting a specific person; VP line removed; PC adds issue type, business type, Submitted by Me, and Handled by Me.

More comprehensive reports: Administrators can now view reports on mobile.

Task handling: A new switch is added to link meeting minutes and automatically process meeting content.

### 1.7.0 — 2026-09-17

I. Cloud Merchant Module

Optimized display of inventory and pricing on product detail and list pages, making it easier to compare prices and place orders accurately.

II. Service Center

New ticket creation supports separate entry points for internal employees and external customers, with clearer access and better scenario matching.

Complete ticket workflow upgrade covers all stages: creation, assignment, processing, escalation, suspension, closure, and more – ensuring standardized and full‑cycle management.

Multi‑assignee collaboration allows a single ticket to be assigned to multiple handlers. The ticket can only be closed after all handlers have completed their work, and the submitter must confirm closure before archiving – ensuring clear accountability and controllable outcomes.

Ticket notifications are now live, delivering real‑time updates on key milestones so you never miss an important task.

III. Meeting Minutes

Smart Summary upgraded with refined prompt strategies and integration with personal knowledge bases and current session content, delivering more contextual results comparable to a professional assistant.

One‑click copy and export for meeting content, facilitating archiving and secondary editing, and improving post‑meeting efficiency.

IV. Other Improvements

Fixed known issues and improved overall stability and smoothness.

### 1.5.0 — 2026-07-01

【AI-related Updates】
① Added Meritlink Xiaomai AI voice selection capability.
② Added Meritlink Xiaomai AI font size adjustment.
③ Added login device management in Account Settings.
④ New “Smart Translation” feature when logged in (supports text translation and simultaneous interpretation).
⑤ When logged in, optimized display logic for Meritlink Xiaomai home sub-feature entries, adding more options.
⑥ New “Exchange Rate Query” module for both logged-in and logged-out states.

【Mall Module Updates】
① Added industrial belt filter in the funnel of All Products page.
② Added swipe-to-switch for videos and images on product detail page.
③ Optimized display of popular countries/regions (show abbreviations).
④ Optimized accessories section, including wear level display.
⑤ Added copy operation for product name and model.
⑥ Added ability to send products to AI for further consultation.
⑦ Added AI logic for long/short responses to product introductions.
⑧ Accessories download table now supports English and other small languages.

### 1.3.0 — 2026-06-13

No release notes.

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All apps by Zhejiang Mailian Pinguan Technology Co., Ltd: https://appshunter.io/developer/1537219108

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-01.*