# xiaovv — user reviews

> 89 indexed App Store user reviews of xiaovv by Guangzhou Hongshi Information Technology Co., Ltd, rated 2.90/5 from 22 ratings.

- Source: https://appshunter.io/ios/app/xiaovv/id1558071979/reviews
- App overview in markdown: https://appshunter.io/ios/app/xiaovv/id1558071979.md
- Rating breakdown: 5★ 8 · 4★ 2 · 3★ 1 · 2★ 2 · 1★ 9

## What do users think of xiaovv?

Overall sentiment: negative

**Pros**

- 👍 High quality visuals
- 👍 Easy to install
- 👍 Easy to use app
- 👍 Good for monitoring
- 👍 Affordable solution
- 👍 Reliable performance
- 👍 Good app overall

**Cons**

- 🐛 Recording not working
- 🐛 Cameras stop working
- 🐛 Region not supported in Australia
- 🐛 App update issues
- 🐛 Cannot register account
- 🐛 No notifications sent
- 🐛 No email for password reset
- 🐛 Camera disconnects frequently
- 🐛 App is a mess
- 🐛 Cameras show offline
- 🐛 Cannot connect to Wi-Fi
- 🐛 No OTP for password reset
- 🐛 Virtual fence disappeared
- 🐛 Registration code delay
- 🐛 Impossible to connect with Wi-Fi
- 🐛 Cannot log in simultaneously on multiple devices
- 🐛 Cameras show offline after update
- 🐛 No notifications received
- 🐛 Cameras frequently offline
- 🐛 Cameras stop working with Russian operators
- 🐛 App crashes
- 🐛 Cannot connect to phone
- 🐛 Wrong language (only Chinese)
- 🐛 Buffering issues with second camera
- 🐛 Wi-Fi connected but shows offline
- 🐛 Constant disconnection
- 🐛 Cannot view some cameras
- 🐛 Privacy concerns
- 🐛 Cannot register
- 🐛 Does not understand hotspot
- 🐛 Cannot connect to Wi-Fi
- 🐛 Cannot connect camera to app
- 🐛 Problems with login
- 🐛 App does not support multiple gadgets
- 🐛 Housekeeper feature useless

**Commonly reported bugs**

- Recording not working on app
- Cameras stop working after a few months
- App does not support region Australia
- App does not work after updating
- Cannot login after app update
- Cannot register account by email or phone
- No notifications are sent
- No email received to reset password
- Camera permanently disconnects
- Cameras show offline but motion messages arrive
- Cannot connect to camera
- Cannot receive email to create account
- Cannot register account from iStore
- Does not read QR Code
- Cameras started saying 'disconnected'
- Verification code fail, not received
- Verify code email delay, code expired
- Have to enter login and password almost every time
- No OTP received to reset password
- Cameras turn out to be offline after 1 year
- Unable to register account
- Virtual fence disappeared from the app
- Cannot get registration code in time
- Impossible to connect with Wi-Fi
- Cannot arrange cameras as needed
- Cannot connect
- Cannot log in simultaneously on macOS/iOS
- Camera is supposedly not online when it is online
- Cannot connect to Wi-Fi with iPhone
- App tends to choose when notifications work
- Camera is often offline
- Cameras no longer work with Russian mobile operators
- App crashes
- Cameras stopped working after update
- Stupid item not connected to phone
- Impossible to change language (only Chinese)
- Cannot view second camera, keeps buffering
- Cameras state Wi-Fi connected, yet shows offline
- Camera outside says Wi-Fi connected but will not stay connected
- Cannot view some cameras, keep connecting and failed
- Privacy concerns
- Cannot register
- Does not understand hotspot
- Cannot connect to Wi-Fi
- Cannot connect camera to app
- App does not support multiple gadgets under one account

**Most requested features**

- Add notification update
- Rearrange cameras in app
- Add dark mode iOS icon
- Add Russian language support
- Play recorded video with speed choice
- Replace housekeeper feature with short video recording

## Newest reviews (16 of 89)

### 2/5 — 1.4.61版本下载内存卡视频闪退

*2026-06-22*

更新到1.4.61之后彻底废了，下载摄像头视频必闪退，重要录像存不下来，存在严重闪退问题：进入回放页面选择视频下载，点击下载按钮软件立刻崩溃退出。更换网络、清除缓存、均无法解决，每次下载录像必闪退，孩子录像保存不了，严重影响使用，希望开发尽快修复该版本漏洞。

**Developer response:** 您好，请在App Store里面搜索xiaovv， 点击【更新】按钮更新至V1.4.62版本即可。更多技术问题请联系support@xiaovv.com咨询技术人员

### 2/5 — Device offline

*2026-05-23, version 1.4.50*

I have no words for this app, bought a outdoor cctv solar camera, worked for the first 2 weeks then “device offline” not sure why it keeps glitching.

### 1/5 — It doesn’t work after updating APP

*2026-02-25, version 1.4.50*

It doesn’t work after updating APP

### 1/5 — 越更新越要钱

*2026-02-08*

以前还能看回放.现在更新后开通会员才能看回放.

**Developer response:** N您好！云服务是增值服务，开通后可享受云端存储，短信/邮件通知等功能。不开通服务不会影响设备的基本功能。如需更多技术支持，请发送邮件至support@xiaovv.com .

### 2/5 — 怎么没有提示音？

*2026-01-01*

苹果怎么没有提示音啊！

**Developer response:** 您好！苹果手机 在 [我的] - [设置] - 下点击 [声音] ，可选择开启/关闭推送提示音，提示音跟随手机系统。更多技术问题请联系support@xiaovv.com咨询技术人员

### 3/5 — 内存能不能更新成可以快进的啊～

*2025-12-11*

内存回放不能快进。挺麻烦的

**Developer response:** 您好！抱歉，暂不支持快进按钮。请通过移动播放进度条调整对应时间播放。更多技术问题请联系support@xiaovv.com咨询技术人员

### 2/5 — 更新后不稳定

*2025-12-05*

更新后经常边连不上，或是连线后掉线，需要退回之前版本

**Developer response:** 您好！请尝试卸载重新安装APP，如仍无法解决请通过support@xiaovv.com咨询技术人员处理。

### 3/5 — Fehler seit letztem Update. Sonst gute App

*2025-11-22*

Seit dem letzten Update ist die Übersetzung ins Deutsche nicht komplett. Einiges wird noch auf der ursprünglichen Sprache angezeigt. So lässt sich die App nicht mehr komplett nutzen. 
Vor dem Update war die App sehr gut zu bedienen und leicht verständlich. 
Ohne den Fehler gäbe es 5 Sterne. 
Bitte behebt den Fehler. Dann gibt es auch 5 Sterne von mir.

**Developer response:** Hi, please submit details of your question to the mailbox support@xiaovv.com. Thank you.

### 3/5 — 闪退

*2025-11-05*

更新了最新版本后闪退

**Developer response:** 您好！请尝试卸载重新安装APP，如仍无法解决请通过support@xiaovv.com咨询技术人员处理。

### 3/5 — Problem after app update

*2025-09-20, version 1.4.14*

After app update, I can’t login to my account. What should I do now?

### 1/5 — Cannot register an account

*2025-09-09, version 1.4.14*

Cannot register an account by email or phone mobile

### 3/5 — No email received to reset password

*2025-08-31, version 1.4.14*

App is overall not bad but recently when i tried to reset my password, there was no code sent to my email. This is really frustrating.

### 1/5 — 软件太不好

*2025-07-29*

软件经常查看看家助手不显示图片内容，要不就是一直同一张图片，人像报警截图也没有用，越用越不好！

**Developer response:** 您好！感谢您的反馈，请通过support@xiaovv.com咨询技术人员处理。

### 1/5 — Don’t buy their cameras

*2025-07-13, version 1.4.14*

We use it as baby monitor and it’s super unreliable. Permanently camera disconnects and it’s just not working… the app is a mess

### 3/5 — Offline

*2025-06-09*

Показывает что камеры offline, но сообщения о движении прилетают. Когда исправите?

**Developer response:** Hi, please submit details of your question to the mailbox support@xiaovv.com. Thank you.

### 1/5 — Не работает

*2025-06-07*

Совершенно не соединяется с камерой.

**Developer response:** Hi, please submit details of your question to the mailbox support@xiaovv.com. Thank you.

## Most critical reviews (10 lowest-rated)

### 1/5 — Nul

*2026-08-13*

Plus de 40 réinitialisation et ça marche une fois sur 10 pour se connecter. A ne pas prendre

### 1/5 — Worst camera ever

*2026-08-11, version 1.4.62*

This is the worst camera ever because it didn’t come with anything that we needed.

### 1/5 — No Code

*2026-07-21, version 1.4.62*

I've been trying to get registration code. None. It's not giving me one.

### 1/5 — Not working

*2026-06-27, version 1.4.62*

The recording not working , low price Camera but SD record not working on app , i just west money

### 1/5 — Was a 5 but now a 1

*2026-06-24, version 1.4.62*

I’ve sold so many of these cameras and at first they were brilliant!! But the amount of complaints I’ve had is terrible after a few months they just stop working!! And to late for returns!!

### 1/5 — Scam apps

*2026-06-21, version 1.4.61*

It will sneakily charge the monthly fee for its AI detection feature and can’t be ceased, there’s no such feature in the app to allow you stop the subscription, whilst no one will respond your inquiry in their customer support page, now I have to stop my bank card to avoid continuing charge, shame on you Chinese !

### 1/5 — 云服务骗钱

*2026-06-20*

买了一年的云服务，更新之后直接闪退，重新下载之后更是没有这个服务了…牛

**Developer response:** 您好！请将问题详情描述发送至邮箱support@xiaovv.com咨询技术人员。

### 1/5 — 闪退

*2026-06-20*

一看云回放就闪退啥情况

**Developer response:** 您好，请在App Store里面搜索xiaovv， 点击【更新】按钮更新至V1.4.61版本即可。更多技术问题请联系support@xiaovv.com咨询技术人员

### 1/5 — xiaovv

*2026-04-30, version 1.4.50*

this camera sever regins does not operate in Australia when scanning qr code in book please explain

### 1/5 — Useless in au

*2026-02-25, version 1.4.50*

Brought this camera only it’s useless in Australia can’t register app as it dose not support the region

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent camera, highly recommend

*2026-06-22, version 1.4.61*

Excellent camera. 24/7 recording, high quality visuals.Much better than the overpriced bunnings cameras. Highly recommend.Easy to install, easy to use app. Very pleased.

### 5/5 — No Notifications

*2025-09-07, version 1.4.14*

I love the app and camera so far, but the only thing I dislike about it is that it doesn’t send notifications. I love the ability to move the camera left and right and the motion tracking instead of having to manually move the camera. Can yall please add a notification update?

### 5/5 — 价格实惠，功能齐全，还要什么自行车

*2025-07-20*

市面上同价，功能媲美这个的不多了，尤其他们的产品，专攻有娃家庭痛点，帮了不少忙，值得好评

**Developer response:** 您好！感谢您的反馈，如使用上有问题请通过support@xiaovv.com咨询技术人员处理。

### 5/5 — Ótimo app

*2025-06-26*

Eu posso fazer as coisas tranquilamente monitorando minha filha dormindo! Obrigado pelo serviço!

**Developer response:** Hi, thank you for your support of V380 products. More technical support please email support@xiaovv.com.

### 5/5 — 更新一下排序问题

*2024-05-16*

就是分组和排序问题，还有四方格或者多方格问题，我一家店八九个监控，每次都滑动，不能在首页点哪个看哪个的，超级不方便

**Developer response:** 您好！感谢您的反馈，如使用上有问题请通过support@xiaovv.com咨询技术人员处理。

### 5/5 — Affordable solution and very good

*2023-11-04, version 1.1.40*

The camera and the solar pane are mostly plastics. I had consideration about the quality at first. But working wonderfully for the past few months, I have only good comments about this camera. The software is minimalist. But it does what is needed and very reliable.

### 5/5 — 还行吧！

*2023-09-19*

不错

**Developer response:** 感谢您对xiaovv的支持

### 5/5 — 挺好用的

*2023-05-21*

挺好用的啊 为什么他们给差评

**Developer response:** 您好！感谢您对xiaovv的支持。如使用上有问题请通过support@xiaovv.com咨询技术人员处理。

### 5/5 — Good apps

*2023-04-13, version 1.1.0*

All working good.

### 5/5 — Все ок

*2023-03-12*

Настроил быстро. По умолчанию язык в камере Английский и это радует . В самой программе к сожалению нет русского языка . А так в целом все норм. Еще не разобрался имеет ли эта фирма отношение к xiaomi , но качество картинки супер xvv b10

**Developer response:** Hi, sorry， at present, it cannot support Russian. We will try our best to optimize our APP. More technical support please email support@xiaovv.com. Thank you.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*