# Xlife — user reviews

> 91 indexed App Store user reviews of Xlife by Black Bee Intelligent Manufacturing (Shenzhen) Technology Co., Ltd., rated 2.60/5 from 116 ratings.

- Source: https://appshunter.io/ios/app/xlife/id1577727906/reviews
- App overview in markdown: https://appshunter.io/ios/app/xlife/id1577727906.md
- Rating breakdown: 5★ 38 · 4★ 8 · 3★ 3 · 2★ 6 · 1★ 61

## What do users think of Xlife?

Overall sentiment: negative

**Pros**

- 👍 Easy setup for some users
- 👍 Works well for some users
- 💡 Good clear picture
- 👍 Very easy to use
- 👍 Amazing app for ear cleaning
- 👍 Works as should
- 👍 Amazing product for the price

**Cons**

- 🐛 Doesn't connect to WiFi/Bluetooth
- 🐛 Poor image quality
- 🐛 Battery drains quickly
- 🐛 Device stops working
- 🐛 Requires password without providing one
- 🐛 App crashes or freezes
- 🐛 Update issues
- 🐛 Difficult to use
- 🐛 Not compatible with newer iPhones
- 🐛 Wi-Fi connection issues
- 🐛 App is trash
- 🐛 Poor customer support
- 🐛 Overpriced for functionality
- 🐛 Data collection concerns
- 🐛 Battery gets hot
- 🐛 Scoop tip not sharp enough
- 🐛 Deceptive reviews
- 🐛 App asks for clipboard paste permission

**Commonly reported bugs**

- Cannot connect to WiFi or Bluetooth
- Device stops working after a while
- App crashes or freezes
- Wi-Fi requires a password that is not provided
- Updates cause functionality loss (e.g., zoom, auto-rotation)
- Camera image is blurry or cloudy
- Device won't connect to phone
- Screen dims or sleeps automatically
- App asks for clipboard paste permission
- Device power cuts off during Wi-Fi connection attempt
- Camera image is not as clear as expected
- App freezes when reaching a spot needing attention
- Device lights and indicator lights flash excessively
- Screen locks automatically after update

**Most requested features**

- Fix WiFi connection issues
- Improve image quality
- Add password reset option
- Provide clear instructions for setup
- Ensure compatibility with all iPhone models
- Fix update-related bugs
- Improve battery life
- Make app easier to navigate
- Add dark mode
- Allow users to lock camera rotation
- Restore lost features after updates

## Newest reviews (16 of 91)

### 3/5 — 怖いアプリ

*2026-07-07*

iPhone15Pro Max
XLIFE
iOS 26.5

アプリに課金した方がいたようで心配していましたが、私は無料でした。
デバイスを接続するとなぜか[設定>アプリ]が開きます(⭐︎-1)
接続すると位置情報を求められるのでお断りしています(⭐︎-1)
Bluetoothで接続するのかと思っていましたが、私の勘違いで"WI-FI接続"ですのでお間違えないように。
耳の中の産毛を切ってからやると見えやすいと思います。
画質は思っていたより鮮明です。

### 3/5 — ふつう

*2025-09-07*

2台目です
WiFi接続わるいときは直接iPhoneの設定からやるとつながります。
1台目のときは鼓膜がはっきりみえるくらいクリアだったのが2台目だと画質の悪いかんじです。
当たり外れがあるのかな、？当たり外れあるにしては値段高いからこまるかも、、

### 2/5 — Alright

*2025-08-31, version 1.33.70*

The app works well for me it just doesn’t stay charged for more that literally 60 seconds

### 1/5 — 連不上去

*2024-12-18, version 1.33.70*

顯示要輸入密碼 但是沒有密碼

### 1/5 — iPhoneアプデ

*2024-11-08*

１８にするとWiFi繋がらない。まず買った当初も全く繋がらず。ポンコツすぎる

### 1/5 — 更新後超難用

*2024-10-09, version 1.33.70*

更新後固定角度的功能沒了
一直瘋狂跳轉視角 燈的色調也超怪

### 1/5 — 真难用

*2024-10-06*

太难用了，根本连不上

### 1/5 — WiFi 需要密碼？

*2024-10-06, version 1.33.70*

以前使用都不用密碼，現在要使用竟然會需要輸入密碼？！請協助改善

### 1/5 — 燈一直閃爍

*2024-10-01, version 1.33.70*

如題⋯可以儘快改善嗎？不然這個等於無法使用啊

### 1/5 — 連接網路需要密碼？！

*2024-09-24, version 1.33.70*

奇怪了，昨天用還好好的，怎麼現在需要輸入密碼啊？！使用手冊也沒密碼啊？！

### 1/5 — 程式有問題

*2024-09-14, version 1.33.70*

更新後 螢幕會自動鎖屏 沒更新前不會

### 1/5 — 芽比兔產品軟體及硬體不穩定

*2024-09-08, version 1.33.70*

1.更新後Q3電源瘋狂爆閃+挖耳鏡頭燈，使用頻度不高啊，要用的時候卻一堆問題。
2.原本Wi-Fi連線設備是不需密碼，拿起使用時卻要輸入密碼，手冊也找不到輸入密碼。

### 1/5 — Wi-Fiが繋がらない

*2024-09-08*

スマホ側でWi-Fiを接続しても、アプリを起動すると接続される前に本体の電源が切れてしまいます。
本体を電源に繋いだままで試しましたが、同様でした。

### 1/5 — 更新不好用了

*2024-07-16*

更新前还好用，更新后太难用了！屏幕不能旋转不能横屏了，使用过程中还会黑屏，设置选项也没有了。

### 1/5 — 金返せ

*2024-07-08*

商品を購入し、説明書に印刷されているQRコードを読み込んでアプリをダウンロードしたら、
商品購入代金とは別にアプリ課金で6400円の支払いが発生した。
アプリ代として6400円必要な商品なのか？
アプリ課金代を返して欲しい

### 1/5 — 1.3.66 update

*2024-07-01*

The 1.3.66 update turned my device into something completely different. Suddenly there is no way to zoom in or zoom out, the acne squeeze option disappeared and picture is blurry and cloudy. A great product went from great to inferior. Customer service said it was the update and nothing would be done to fix it because it was the new product.

## Most critical reviews (10 lowest-rated)

### 1/5 — 👍🏿👍🏿👍🏿

*2026-06-11*

一个挖耳app竟然自动黑屏，服了👍🏿

### 1/5 — 看不清，灯太亮了，而且摄像头擦好几变不管事

*2026-01-18*

这个耳屎碎掉到摄像头直接擦不下来，灯太亮了，照的直接看不见

### 1/5 — Nope!

*2026-01-11, version 1.33.70*

Do not buy this product because it doesn’t work at all. It doesn’t connect with wifi or bluetooth. Boo.

### 1/5 — Doesn’t connect to wifi

*2025-09-06, version 1.33.70*

I attempted to connect the app to the Wi-Fi multiple times but had no success. I even deleted and reinstalled the app, but that didn't help either. There's no indication of what's causing the issue.

### 1/5 — 無法連線

*2025-08-09, version 1.33.70*

一直無法連接上線用手機觀看螢幕，等於沒有用途…

### 1/5 — 請協助「需要輸入密碼」

*2025-04-26, version 1.33.70*

沒有密碼，無法使用

### 1/5 — Stops working

*2025-04-21, version 1.33.70*

App and device stops working after awhile. Device is fine really but for some reason it can no longer connect to the wifi and app. It’s probably part of the code that it either didn’t get updated or they didn’t plan for it last.

### 1/5 — Unable to connect

*2025-04-06, version 1.33.70*

Can’t connect with my phone

### 1/5 — 更新後無法用

*2025-01-09, version 1.33.70*

一直閃，完全無法使用

### 1/5 — 不好用

*2025-01-01*

每次连接都要卸了重新下载。还是连不上

## Most praised reviews (10 highest-rated)

### 5/5 — 好产品

*2025-02-26*

无注册用户信息，直接使用，清爽好评

### 5/5 — Good app

*2025-01-19, version 1.33.70*

Very easy to use

### 5/5 — みんな頭おかしいって

*2024-12-30*

レビュー見てアプリ課金するとか接続されないとかみんな言ってるけど普通に使えた。みんなガチで言ってるん？でもカメラの画質少し悪いなぁホコリ被ってるだけかもしれん。普通に使えました。

### 5/5 — GREAT!

*2024-10-11*

I know it’s low rating but it works!! Connect it to X-life WiFi and hold the button down for a min or  longer it took a while to connect but it does work!!!

### 5/5 — 好用

*2024-05-28*

用了3年一点不带卡的很好用，那些说不好用的可能是你们买错了

### 5/5 — Easy setup and easy to use.

*2023-12-25*

Device was super easy to connect to and it works great. It does an excellent job cleaning and allows to clean your ear removing all the guesswork. Model XS-1

### 5/5 — Perfect set up and great app

*2023-12-16*

I used the clearly written instructions in the booklet that they came with the device. The app took me 30 seconds to set up, and works perfectly. Like one of the other reviewers, I do not understand why there are so many negative reviews. The set up could not have been simpler, and the app does everything you need. Thank you Xlife and Bebird!

### 5/5 — Exactly as expected

*2023-11-06, version 1.33.53*

Purchased cheap off of Amazon and this app pairs easily. Less than a minute. Go to WiFi setting and just select Xlifexxx or whatever it says and then go back to the app. Obviously make sure you turn on the cleaner thing. Don’t care to video tape or take pictures but the app has it if your in to that sort of thing.

### 5/5 — I like it

*2023-09-23*

So far I like it. Good clear picture and the price for device was pretty cheap.

### 5/5 — OBSESSED!!

*2023-07-27*

Not really sure why this has bad reviews because it’s super easy to set up and work. I have always wanted something like this and now I have it!!! The camera is honestly so good I was shocked. I love this product so much!!!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*