# xMatters

> Service reliability platform for DevOps, SREs, and operations teams. (iPhone/iPad app by xMatters Inc..)

- Source: https://appshunter.io/ios/app/xmatters/id409162401 (this page in markdown: same URL + `.md`)
- Developer: [xMatters Inc.](https://appshunter.io/developer/409162404)
- Category: Business, Productivity
- Price: Free
- Rating: 2.40/5 from 49 App Store ratings · 43 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 55 MB
- Languages: American English
- Released: 2010-12-31
- Data updated: 2026-08-31
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/xmatters/id409162401/reviews.md

## What is xMatters?

xMatters is a service reliability platform that helps DevOps, SREs, and operations teams automate workflows, ensure infrastructure and applications are always working, and rapidly deliver products at scale. With the xMatters iOS app, you get actionable alerts with full context for every situation that let you quickly assess incidents and launch response workflows at the touch of a button.

The xMatters app is a “pocket command center” that allows you to:

* Send and receive alerts with full incident context
* Launch actionable responses and workflows
* Track message delivery, escalation, and response
* Set, update, and view your on-call schedule
* Initiate conference calls or join at the tap of a button
* Access contact info for your personnel
* Set custom alert tones
* Attach images for more context or instructions
* Extend your enterprise authentication to your mobile devices
* Protect sensitive data by enabling passcode lock

For those that want to be truly agile, fast-moving companies with happy customers AND happy engineers, xMatters is the only platform for the job.

To learn more about xMatters and get your free account visit xmatters.com

## Key features

- Actionable alerts with full context
- Launch response workflows
- Track message delivery and escalation
- Manage on-call schedules
- Initiate conference calls
- Access personnel contact info
- Custom alert tones

## Recent user reviews (10 of 43)

All indexed reviews: https://appshunter.io/ios/app/xmatters/id409162401/reviews.md

### 1/5 — No widgets

*2025-10-08*

Please add widgets to phones and Apple Watch to see if I am on call at a glance

### 1/5 — Clunky

*2024-10-21*

I’m part of multiple notification groups. When I look at schedule, I have no idea what group I’m scheduled for

### 1/5 — Notifications not really custom

*2024-01-17, version 5.0*

Custom notification sounds are only a set of xmatter sounds unlike it’s Android app counterpart that allows access to all your truly sounds. Android version made it easier to differentiate between properties.

### 1/5 — Landscape Mode and better notification sounds

*2023-12-04*

The app does what I need when I’m on call, but we truly need better notification sounds that can alert but won’t startle. We could also truly use a landscape mode on iPad. My sits in a Magic Keyboard all day long, so getting an alert and then having to take it out of the Magic Keyboard to interact with the content is a frustrating experience.

### 5/5 — It does what it’s meant to

*2023-05-18, version 4.24*

iPhone SE and app works a treat. Just make sure if you have any screen time settings you always allow xMatters.

### 4/5 — Works great

*2022-10-07, version 4.18*

Does what it needs to do, sufficient customizations. Only thing, response from Apple Watch is not recognized and keeps reminding on watch until you open the iPhone app. Please fix this, used to work well a few releases ago.

### 1/5 — i don’t like xMatter

*2021-08-31*

because it means I need on call

### 1/5 — Clicking ACCEPT or REJECT from Lock Screen does nothing

*2021-02-23*

I hate having to unlock and open the app just to accept a page. I always forget when I respond to an alert that in need to unlock before accepting the alert via the notification, otherwise responding does nothing. 

If you need to ensure it’s me that’s responding, prompt for biometric verification like other apps.

### 3/5 — Basic app

*2021-02-02*

Very basic app and slow.
Not able to acknowledge multiple active tickets at once. Have to open every ticket to acknowledge.

### 4/5 — Overall great application

*2021-01-26*

However, it does not rate a complete 5 stars because is missing one thing. Allow the ability to override silent features on the iPhone. Developers, please allow the ability to add override so if I want to place my iPhone as silent at night, xMatters would still make a paging sound  if I get paged at night.

## Frequently asked questions about xMatters

### What does the xMatters app do?

The xMatters app serves as a pocket command center for DevOps, SREs, and operations teams. It provides actionable alerts with full incident context, allowing users to quickly assess situations and launch response workflows directly from their mobile devices.

### What are the key features of the xMatters app?

Key features include sending and receiving alerts with full incident context, launching actionable responses and workflows, tracking message delivery and escalation, managing on-call schedules, initiating conference calls, accessing contact information, and setting custom alert tones.

### Is xMatters free to use?

The description mentions getting a free account by visiting xmatters.com. While the app itself is available, the monetization model is listed as 'free with in-app purchases', suggesting some features or advanced functionalities might require payment.

### What kind of companies benefit from xMatters?

xMatters is designed for fast-moving companies that want to be agile, maintain happy customers, and ensure their engineers are also happy. It's positioned as the platform for achieving both rapid product delivery and operational stability.

### What platforms is xMatters available on?

The provided data specifically mentions the 'xMatters iOS app', indicating its availability on Apple's iOS platform. Information about Android or other platforms is not detailed in the provided description.

## Version history (last 5 releases)

### 5.21.2 — 2026-08-27

- Bug fixes and performance improvements

### 5.21.1 — 2026-08-12

- Bug fixes and performance improvements

### 5.21 — 2026-08-04

- We've enhanced the mobile alerts user experience! You can now add comments, join conference calls, and open associated links during or after responding to an alert. You can perform these actions right from the alert details so you can view the full context of an alert, including previous responses, without switching between different pages.

### 5.20.2 — 2026-07-13

- Bug fixes and performance improvements

### 5.20.1 — 2026-06-23

- Bug fixes and performance improvements

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## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
