# XOi Vision — user reviews > 26 indexed App Store user reviews of XOi Vision by XOEye, rated 2.80/5 from 110 ratings. - Source: https://appshunter.io/ios/app/xoi-vision/id1436638483/reviews - App overview in markdown: https://appshunter.io/ios/app/xoi-vision/id1436638483.md - Rating breakdown: 5★ 38 · 4★ 6 · 3★ 9 · 2★ 9 · 1★ 48 ## Newest reviews (6 of 26) ### 2/5 — Used to be okay *2024-07-05* Something changed on the app and now you have to specifically click on the “+” symbol to add notes, pictures, etc. Before, you used to be able to click anywhere on the specified field and were able to add picture and notes. Tremendously slows down the workflow! Cause you have to aim and click on a precise location. Please revert this back! Thanks. ### 2/5 — Please stop messing with menu *2023-10-24* I been using this app for 3 years and today I find you change the top menu then force and review while I am trying to fill out my paperwork. Stop messing with the menu . It’s becoming a joke ### 1/5 — HVAC Technician *2023-04-05* This app was not bad at first but now I feel like I’m wasting my life on it… truly feels like it. I am currently writing this while waiting for the app to load up and to upload my work flow. Once I upload my work flow it doesn’t even load up my picture to the job I created. Worst app. ### 2/5 — Field technician *2023-02-13* I app does load efficiently but is limit and bit hard to sort through when trying to locate incomplete jobs. The biggest problem is not being able to load PDF or documents into workflow, I have to take several screen shots, then edit, and load picture. If documents could be loaded it would get two more stars. ### 1/5 — iPhone *2021-03-08, version 1.25.0* They cleared all the negative reviews. Does not work with iPhone Loses data often Slow to upload ### 3/5 — Needs improvement *2021-03-03, version 1.25.0* App needs to be updated to allow photos to be reordered. Getting tired of uploading photos one at a time because I can't trust the system will keep them in the correct order. Otherwise it works fine. ## Most critical reviews (10 lowest-rated) ### 1/5 — Trash app that doesn’t work as advertised *2026-05-21* Might as well use pen and paper with an app like this. I take a picture of the data tag and it can’t identify the model and serial. So I manually put it in via the picture it supposedly can’t identify. Most useless app I have ever been forced to use at work. ### 1/5 — Updates *2026-03-24* Gets worse every update ### 1/5 — Garbage. *2025-11-18* Hot garbage. Silly app. No customer wants to read all of the fluff. Just wants the main info. Waste of time. ### 1/5 — Productivity tool? Hardly. *2025-10-10* I’m convinced that any of the 5 star reviews here are from people who don’t actually use this app on a daily basis. This app, like my computer or phone is a TOOL, it’s supposed to HELP me with my job, not make it more difficult and time consuming to do. Maybe there are different ways the app works, but at my company, it’s a mess. Whoever was responsible for the latest “update” should 1- consider a different line of work, and 2- reimburse me for all the time I’ve wasted messing with it. ### 1/5 — Keeps getting worse *2025-07-02* The app used to be decent at inputting data tags now it doesn’t even recognize model or serial numbers and they keep adding more hoops to jump through, which wastes more time on service calls messing around on this app ### 1/5 — HVAC Service Tech *2025-03-19* Company pushes this app for every service call. Seems like a waste of time when you can literally do everything on Service Titan. Tech support gets the 1 star. ### 1/5 — Junk *2025-02-25, version 1.89.0* Junk ### 1/5 — Do better *2024-11-07* They must be paying the software devs low because the app constantly crashes and signs me out for no appearance reason and when trying to log back in it’s an authentication nightmare with multiple two step verifications required because it’ll just flat out freeze causing me to have to close the application several times before I can do any amount of meaningful work. ### 1/5 — Bad user interface *2024-05-02* Takes more time to upload pictures to the workflow than it does to actually preform your job ### 1/5 — HVAC Field Tech/Team Leader *2024-03-15* This app is inefficient, loading pictures even with good reception is slow. The inability to load PDF files from app for logs is a problem. The only option is to load pictures for logs an this looks very unprofessional. Also searching through older work orders is a pain. I feel very sorry for my Technicians who have deal this platform. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to Use *2025-04-27* I’ve played with a lot of applications, and XOi is one of the easier ones to use. ### 5/5 — M *2025-01-30* Great app! Streamlines and organizes jobsite data with minimal effort ### 5/5 — Great App! *2024-04-29* This is the best tool I have used in my 15 years in the HVAC industry. The customizable features in the app wotks perfectly for me. The app captures a lot of useful information for my customer and myself. and the support I have received has been second to none. ### 5/5 — Screen will not rotate horizontally anymore *2023-08-06* Screen used to rotate in any position. Has there been an update that has made screen fixed in vertical position? All other apps rotate on iPad ### 5/5 — Amazing *2022-08-03* Great app simple and easy ### 5/5 — Great App *2021-02-04* Have been using their app for several years and also another platform that they had and it’s awesome. We use it in the HVAC field for our Service technicians and it across our company for other technician branches. Phil ### 5/5 — Great App *2020-02-16, version 1.10.0* Very easy to use, customers love it. Quotes become more visual to them so they can actually see the problems resulting in higher approval rates ### 4/5 — Near Hit *2025-11-23* The truth of the matter is this tool is almost how I would design the app from the field perspective, taking into account office needs. It has all the functionality a truly versatile tool with the exception of training for the office from an engineering standpoint. This allows full customization of workflow and how it is accomplished but most technicians don’t have the ability to clearly express what their workflow is and most office personnel only see the result of that workflow, not how it is accomplished. This leads to a massive disconnect in how the app is structured from administrator to administrator. What the app needs is an engineering ai with good predictability patterns in conversation, like gpt 5.1, to help 1) generate the workflow summaries And 2) take a few thousand hours of existing invoices and see what your companies actual workflow is. When you sync technician behavior with technical pathways you produce an application that is suddenly 10x more Efficient than anything else on the market. When this app is sold to a company on the enterprise level this could be accomplished by charging a one time mapping fee that you then generate a couple recommended workflow patterns from. It would work then for both field and technical use. ### 4/5 — Something Changed with XOi *2024-11-26* The system is great except something has recently changed and getting to the approve button after auto generate has become a challenge and makes it difficult to even finish the work flow. Have tried multiple ways to correct. The text size isn’t the issue. The button is there but at times unable to get down to hit it and then it wipes out all of the auto generate and have to redo it and hope for the best. ### 3/5 — Issues *2023-11-18* Unable to see what you are typing . Keyboard is in the way after a few sentences. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*