# Xonder Business Account — user reviews

> 90 indexed App Store user reviews of Xonder Business Account by XONDER LTD, rated 4.67/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/xonder-business-account/id1588117625/reviews
- App overview in markdown: https://appshunter.io/ios/app/xonder-business-account/id1588117625.md
- Rating breakdown: 5★ 9 · 4★ 2 · 3★ 1 · 2★ 0 · 1★ 0

## What do users think of Xonder Business Account?

Overall sentiment: mixed

**Pros**

- 🚀 Fast and quick account setup process
- 👍 User-friendly and intuitive app interface
- 💰 Free business banking with no fees
- 📊 Excellent expense tracking and categorization
- 💳 Easy payment sending and receiving
- 📱 Reliable mobile app performance
- 🔔 Real-time transaction notifications
- 📄 Convenient statement downloads in PDF
- 🔗 Seamless integration with other financial apps
- 🎯 Automatic expense organization
- 🛡️ Good fraud detection capabilities
- ⚡ Fast direct deposit processing

**Cons**

- 😞 Severe customer service issues - unresponsive support
- 🔒 Account freezing without clear explanation
- 💸 Funds held or not received for extended periods
- 📞 No accessible phone support or difficult to reach
- ⏳ Long delays in resolving account issues
- 🚫 Account closures with funds held for 90+ days
- 📧 Unresponsive email support
- 🔐 Lack of transparency in account holds
- 💳 Poor quality physical cards
- ⚠️ Missing account details display (account number, sort code)

**Commonly reported bugs**

- App loading delays on certain pages
- Invalid PIN error despite correct credentials
- Password reset functionality not working properly
- Phone number field rejecting valid area codes
- App crashes and performance issues
- Bank transfers leaving sender account but not arriving in recipient account
- Card activation failures after arrival
- Account details not visible in app interface

**Most requested features**

- Advanced analytics for tracking business expense trends
- Speed optimization for page loading
- Better card quality with chip technology
- Networking features for connecting with other users
- More visible custom payment amount input field
- Improved phone number area code flexibility during signup

## Newest reviews (15 of 90)

### 5/5 — Real-time notifications

*2024-11-19, version 6.3.3*

The real-time notifications are fantastic. I always know when payments go in or out.

### 5/5 — Convenient account limits

*2024-11-18, version 6.3.3*

Managing my account limits directly in the app is super convenient. No need to call or email anyone.

### 5/5 — Handy statement downloads

*2024-11-18, version 6.3.3*

Downloading monthly statements in PDF format is so handy. Perfect for when I need to send them to my accountant.

### 5/5 — Easy payments

*2024-11-16, version 6.3.3*

Sending and receiving UK payments has never been this straightforward. Love the simplicity of the app!

### 5/5 — Game-changing features!

*2024-11-15, version 6.3.3*

The Smart Business Bank Account feature is a game-changer. Love how it organizes my expenses automatically!

### 5/5 — Happily Surprised!

*2024-09-09*

I was excited for this service before I even made my first deposit! I was ready for calving a bank account that was easy to manage. But still to my surprise, Lily has been able to do things I never thought a bank account could! I get my paycheck directly deposited in two days sooner, so that was neat. I’ve never had that with direct deposit before! But what I love most about Xonder Business Account is how I can organize and keep track of what exactly I’m spending my money on and how much I’m doing it. I love organizing between life and it expenses and worse and its expenses! Gives me good insight to what I’m spending money on that I don’t need to be doing, lol! I am absolutely in love with this service and I will be a customer for life! Thank you Xonder Business Account!

### 5/5 — Couldn’t be better

*2024-09-08*

Only have positive things to say about Xonder Business Account. It’s been a pleasure so far. Looking forward to what they have planned for the future of the app.

### 5/5 — Yay small business account

*2024-09-08*

Easy small business checking account that is user friendly and always in point. I’ve been pleased so far with all the options and most of all that it’s free and still reliable. I only wish the card was better quality and had a chip in it because it seems a little cheap quality. Otherwise, I’m very pleased with the service Xonder Business Account provides.

### 5/5 — I love Xonder Business Account!

*2024-09-07, version 6.2.0*

I absolutely love this bank. I have been freelancing on the side for sometime, and recently switched to full time. It’s really helped me keep track of expenses this year. Just upgraded to Pro, so looking forward to the new features!

### 5/5 — Xonder Business Account is beyond helpful

*2024-09-07, version 6.2.0*

I’ve used it for a few months and I’m using more and more as I learn how it’s helping me grow and track my business would highly recommend if you like to be able to keep things organized and be ready for tax time and the invoice options amazing 10 stars

### 5/5 — Supportive staff

*2024-09-06, version 6.2.0*

They work so hard for their customers. I like this bank and I hope to grow with it!!

### 5/5 — It works

*2024-09-06*

A free business checking account that really is free!! It’s dependable and works. We even had raid that they caught before we did. Super impressed and recommend. My only critique is that replacement cards take a month to arrive. Very happy customer though 😃

### 5/5 — Freedom

*2024-09-06*

So easy to use and super intuitive. Having to go back into old receipts is no so easy. But this app is freedom! Thank you for making my business life manageable. Much appreciated.

### 5/5 — The future is here

*2024-09-05, version 6.2.0*

I have been waiting for a busienss bank account like this . Awesome chat room support just like a real text message .
Makes things super simple . The integration  with my other common apps for finance related Sync up . 
I already opened three accounts without going anywhere !!!
Amazing ,brilliant ,  another advantage I’m taking full benefit of !!!
Thanks for making this happen .

### 5/5 — Simply amazing

*2024-09-05, version 6.2.0*

Just set up an account and so far totally in love with this bank and app. A total breeze to set up the account and the app interface is beautiful and so easy to use. I have always been so frustrated by the clunky interface of most all the mobile banking apps out there. 

As the owner of a mobile app company, I can tell you how important it is to have a seamless onboarding process. Xonder Business Account hits this out of the park. Hats off to you guys for doing such an amazing job.

## Most critical reviews (10 lowest-rated)

### 1/5 — Avoid

*2025-11-07, version 6.5.6*

They held thousands on me and it took over a year to get back.

### 1/5 — No Customer Service

*2025-04-03, version 6.5.5*

I have opened the account and the card came really quick but I don’t see my account details like account Number, sort code.
There is no obvious help on the app surprisingly. Your can’t call them, message them or email them when there is an issue.
Very poor app.

### 1/5 — STAY AWSY FROM THEM

*2025-04-01, version 6.5.5*

Stay away from this account. They have no customer support. They block your account at every little transaction.. they have blocked my account for weeks even  after providing what they have asked for . If you genuinely care about your money.. stay away from them

### 1/5 — SCAM!!

*2025-03-13, version 6.5.5*

THIS BANK IS A LIE THEY ARE HERE TO SCAM YOU AND TAKE YOUR MONEY!! DO NOT DOWNLOAD!! THEY HAVE NO CUSTOMER SERVICE ABD THEY WILL STEAL YOUR MONEY

### 1/5 — Stay away from these people

*2024-09-20, version 6.3.1*

I sent them my documentation and everything they asked for and now they disappeared, no response from them and because of this police, FOS, ICO will be contacted for an investigation on what they are doing with our documents.

### 1/5 — Stay far away. This is a scam

*2024-06-25, version 6.0.0*

After using xonder for a couple of months my account was frozen for no reason. I tries to close the account down and re coup my remaining balance but no one would reply to emails or phone calls. 
After a month I logged on to see what was going on and a message appear on the home screen saying “Xonder will steal your money” and another saying “close your account”. 
Till this day i havent recovered my funds and i still have access to my account with no ability to transfer or do anything. 
Please do not fall for this scam. 
If you have this app transfer your funds away and close the account.

### 1/5 — Rubbish

*2024-06-22, version 6.0.0*

Iv raised 6 support tickets and sent 3 emails as you can’t speak to one person all I want to do is update my phone number how hard can it be ffs

### 1/5 — Unjust Holding of Customer Payment Funds by Xonder Ltd

*2024-06-06, version 6.0.0*

I am writing to address the unjust treatment I have received from Xonder Ltd for withholding customer payment funds transferred to my account for the purchase of a vehicle. Xonder Ltd has been holding these funds since the customer initiated the transfer, causing financial hardship and inconvenience.

The customer payment funds for the purchase of a vehicle are being unjustly held by Xonder Ltd, impacting my financial situation and business operations. Despite the customer's prompt payment, Xonder Ltd has failed to release the funds, leading to significant distress and financial loss.

I urge Xonder Ltd to promptly release the held customer payment funds and provide appropriate compensation for the damages incurred. It is crucial that Xonder Ltd rectifies this situation promptly and reviews their procedures to prevent such unjust actions in the future.

Sincerely,

Goodier Auto Sales Ltd

### 1/5 — Payment not arrived

*2024-05-10, version 6.0.0*

Please avoid this bank payment not coming up scam scam scam

### 1/5 — Money not being received

*2024-05-07, version 6.0.0*

After having a payment send via bank transfer it left her bank and never entered mine… basically no customer service so impossible to contact to advise why! I would NOT recommend this business account

## Most praised reviews (10 highest-rated)

### 5/5 — Fast and reliable

*2024-12-13*

I’ve been using Xonder for several months now, and I haven’t had any issues. Fast transactions and easy-to-understand features.

### 5/5 — Easy to set up, even easier to use

*2024-12-08*

Setting up my business account was quick and easy. Now I use Xonder every day to keep track of all my transactions.

### 5/5 — Great for setting budgets

*2024-12-07, version 6.3.3*

Xonder helps me set and stick to my budget. I love how I can monitor and track my business spending in real time.

### 5/5 — Fantastic!

*2024-12-07, version 6.3.3*

Xonder’s business account app is fantastic! It’s intuitive, easy to navigate, and packed with useful features for managing finances. From tracking transactions to generating reports, it’s a great tool for small businesses. Highly recommend!

### 5/5 — Excellent for expense tracking

*2024-12-05, version 6.3.3*

Tracking business expenses used to be a chore, but Xonder makes it effortless. I can upload receipts and match them to transactions automatically!

### 5/5 — Love the mobile app!

*2024-12-02*

Being able to manage my business from anywhere is a game-changer. Xonder’s mobile app is reliable and quick to use.

### 5/5 — Quick Account Setup with Verifications!

*2024-11-23, version 6.3.3*

I got my account created in just a few days, along with all the necessary verifications. Great experience—time-efficient and hassle-free!

### 5/5 — Reliable so far

*2024-11-21, version 6.3.3*

I haven’t used all the features yet, but so far, the app has been very reliable and easy to navigate.

### 5/5 — Advanced analytics requested

*2024-11-20, version 6.3.3*

The app is nearly perfect, but I’d like more advanced analytics for tracking trends in my business expenses.

### 5/5 — Needs speed optimization

*2024-11-19*

The app is good, but sometimes it takes a few seconds longer to load certain pages. Hoping for a speed update!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
