# XP Health — user reviews

> 8 indexed App Store user reviews of XP Health by XP Health, Inc, rated 4.86/5 from 263 ratings.

- Source: https://appshunter.io/ios/app/xp-health/id1609679349/reviews
- App overview in markdown: https://appshunter.io/ios/app/xp-health/id1609679349.md
- Rating breakdown: 5★ 149 · 4★ 4 · 3★ 0 · 2★ 0 · 1★ 5

## Most critical reviews (8 lowest-rated)

### 1/5 — APP DOES NOT WORK.

*2025-06-11, version 1.2.46*

See title.

### 1/5 — TERRIBLE Experience

*2025-05-29, version 1.2.45*

The app lists providers that they DON’T cover. We called one number listed as a provider and it was someone’s random, personal phone number. The app will let you order contacts without a verified prescription with no warnings. My dad called customer service because I was originally not listed on the insurance plan even though I’m a dependent and my name was submitted. I called customer service weeks before an eye appointment to verify that the location of the provider was covered. When I got through the eye exam, our insurance was unfindable in their system under my name, my dad’s, and my mom’s as well as our card holder numbers. They accept NVA insurance at this location and have serviced other customers in the past. This is by far the worst health care user experience I’ve ever received.

### 1/5 — Always crashing

*2025-04-10, version 1.2.34*

Crashes every time I try switching filters or loading more results.

### 1/5 — Poor U.I. Experience

*2024-08-19, version 1.2.17*

App crashes constantly, you have to close the app entirely to get out of the chat function. With such limited options on frames, it was frustratingly clunky to navigate through the options.

There’s a host of other issues with the company itself, but that’s not the fault of the app.

### 5/5 — Cool features

*2024-12-16, version 1.2.26*

App works great! I actually find it a little easier to use than the website!

### 5/5 — Highly recommend

*2024-11-19, version 1.2.25*

I’ve been using XP for a while now and the experience is excellent.

### 5/5 — So convenient!

*2023-04-17, version 1.0*

I love the scanning feature and recommendations. The frames were really cool and it was super easy to order.  Great app!

### 5/5 — Very easy to use

*2023-04-17, version 1.0*

Great app! It was super easy to select and order new glasses. I loved the experience and received my new glasses at home in just a few days which was so convenient. I highly recommend this app to everyone!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*