# xperience with the ENTERTAINER — user reviews

> 121 indexed App Store user reviews of xperience with the ENTERTAINER by The Entertainer W.L.L., rated 4.58/5 from 466 ratings.

- Source: https://appshunter.io/ios/app/xperience-with-the-entertainer/id1441316811/reviews
- App overview in markdown: https://appshunter.io/ios/app/xperience-with-the-entertainer/id1441316811.md
- Rating breakdown: 5★ 379 · 4★ 31 · 3★ 13 · 2★ 8 · 1★ 29

## What do users think of xperience with the ENTERTAINER?

Overall sentiment: negative

**Pros**

- 🌟 Fantastic offers
- 💰 Good savings and value
- ✨ Amazing offers
- 👍 Great app to have
- 😊 Lovely to use, easy

**Cons**

- ❌ Offers not applied
- ⚠️ Offers with conditions
- 🚫 App not opening
- 📱 App crashes
- 🐌 Terribly non responsive
- 🤔 App difficult to use
- 🌍 Limited restaurant selection
- 🤷 No help from customer support
- ❌ Can't find points
- ❌ Offers not shown or hidden
- 😩 Painful login process
- ❌ Can't change info or delete account
- 📉 Barely any deals
- ❌ Offers for specific locations/times
- ❌ App logs out frequently
- ❌ App takes back to registration

**Commonly reported bugs**

- Impossible to login
- Password reset not working
- Need to log in again each time
- App not opening on iPhone 8
- App crashes after entering DOB, gender, country
- App crashes and returns to login page
- Very slow to load data
- Most of the time does not respond
- Can't login after registration
- App logs you out every single time
- Takes you back to registration page

**Most requested features**

- Expand offers to Middle East
- Include more restaurants and cafes
- Add more golf course options
- Availability in Iraq

## Newest reviews (12 of 121)

### 2/5 — Doesn’t work properly

*2025-12-11, version 4.2*

Has a very old UI, doesn’t work properly, can’t add my credit card although it’s valid, the homepage remains white (as if empty) if city is not selected, offers aren’t shown “Loading offers…”

### 3/5 — Good

*2025-09-25, version 4.1*

I can’t get more offers

### 2/5 — تراجع مستوى التطبيق

*2025-09-22, version 4.1*

عروض على فئة قليله من المنتجات اصبح وجوده مثل عدمه حيث هناك تطبيقات تعطي خصومات اكثر من منتجات متعدده

### 1/5 — Can’t log in

*2025-05-22, version 4.1*

Can’t log in

### 1/5 — Not possible to login

*2025-05-17, version 4.1*

App is useless, impossible to login. Password reset function doesn’t work

### 1/5 — Very few merchant

*2025-04-20, version 4.1*

The hassle to register is not worth with the amount of merchant offered. Nothing compared to normal entertainer that you buy. Visa should improve or else it’s really useless.

### 3/5 — Great but need to note

*2025-03-26, version 4.1*

The app is very good but there is some issues, each time i open the app i need to log in again (that is so painful), also some offers are not shown or hidden inside restaurent.

### 1/5 — Communication issues

*2025-03-12, version 4.1*

They don’t answer there emails

### 1/5 — Malfunction

*2025-03-04, version 4.1*

App was working well then out of nowhere it is no more opening on my IPhone 8

### 3/5 — Log in issues

*2025-02-08, version 4.1*

I keep having issues when logging in. It stays with the loading symbol but never logs in. It happens every time.

### 1/5 — Offers are too limited compare to competitors like HSBC

*2025-01-26, version 4.1*

I suggest including at least the same par as HSBC Entertainer currently offers.

### 1/5 — Limited offers, not worth to download it 👎🏻👎🏻👎🏻

*2025-01-04, version 4.1*

Limited offers, not worth to download it 👎🏻👎🏻👎🏻

## Most critical reviews (10 lowest-rated)

### 1/5 — Xperience

*2026-06-02, version 4.5*

Very slow

### 1/5 — الاكل لايشمله العرض

*2026-04-12, version 4.4*

في luxan cafe رفضو تطبيق العرض الاكل واضافو ان العرض فقط على المشروبات

### 1/5 — Not working

*2026-03-12, version 4.4*

Explore page is broken and is show offline status notification. 
Horrible experience

### 1/5 — Weekend offers

*2026-02-14, version 4.4*

I went all the way for a breakfast BOGO in the palm, the restaurant said that the offer isn’t valid in the weekends! Although, there’s nothing mentioned in the app about the terms and conditions.
Lesson learned! Not worth it wasting time on this app. (Entertainer app in general)

### 1/5 — Not showing

*2026-01-29, version 4.3*

It is different from others

### 1/5 — Maybe options removed from app

*2026-01-03, version 4.3*

Maybe options removed from app

### 1/5 — التسجيل

*2025-11-18, version 4.2*

طريقة تسجيل الدخول سيئه جداً

### 1/5 — Filters not working

*2025-11-08, version 4.2*

Lousy experience with VISA because there are hardly any restaurants worth it. So the VISA experience is not worth it

### 1/5 — Doesn’t work

*2025-10-21, version 4.2*

You can’t complete the registration, no matter how many times you try to register

### 1/5 — Can’t remember logic

*2025-07-10, version 4.1*

App is poor. Every time I open it I have to login. One of the worst apps around.

## Most praised reviews (10 highest-rated)

### 5/5 — Good

*2026-02-03, version 4.4*

Good

### 5/5 — اللَّهُــمَّ صَلِّ وَسَـــلِّمْ وَبَارِكْ على نَبِيِّنَـــا مُحمَّدﷺ 🌴‏اسعد الله أوقاتكم بكل خير 🌴

*2025-11-11, version 4.2*

اللَّهُــمَّ صَلِّ وَسَـــلِّمْ وَبَارِكْ على نَبِيِّنَـــا مُحمَّدﷺ
🌴‏اسعد الله أوقاتكم بكل خير 🌴

### 5/5 — Promotions

*2025-07-17, version 4.1*

Nice promotions for some coffee and restaurants

### 5/5 — Baytoti olaya

*2025-07-12, version 4.1*

Excellent coupon discount. Thank you Xperience. Enjoyed.

### 5/5 — تقرير -بدون تجربة

*2025-06-14, version 4.1*

التطبيق على حسب ماذكر عنه ممتاز

### 5/5 — Friendly app

*2025-05-08, version 4.1*

Easy to grab all the discounts and available all across the kingdom at multiple outlets

### 5/5 — جميلة

*2025-04-01, version 4.1*

جدا

### 5/5 — Mr Asad

*2025-01-26*

Fantastic offers fabulous product

### 5/5 — Great App

*2023-11-23, version 3.4*

I love the great offers and the spin the wheel game. Great to entertain and engage within the app. Can only recommend it. 😊

### 5/5 — Food

*2023-10-15, version 3.3*

Love coming to the DM outlet ,and being served by Ayyoub

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*