# Xplora App — X6 Play, XGO3 & Xplora watches

> Parental control app for Xplora smartwatches, managing contacts, calls, messages, and location. (iPhone/iPad app by XPLORA Technologies Limited.)

- Source: https://appshunter.io/ios/app/xplora-app/id1521983878 (this page in markdown: same URL + `.md`)
- Developer: [XPLORA Technologies Limited](https://appshunter.io/developer/1367844132)
- Category: Lifestyle, Health & Fitness
- Price: Free
- Rating: 4.28/5 from 3,431 App Store ratings · 178 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 63 MB
- Languages: Croatian, Danish, Dutch, English, Estonian, Finnish, French, German, Hungarian, Italian and 9 more
- Released: 2020-07-14
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/xplora-app/id1521983878/reviews.md

## What is Xplora App?

Xplora app is designed for parents or guardians to manage Xplora smartwatch.
Xplora app uses your daily activity health information from your smartphones (Health app) such as step data to track your day & progress over time.
In the app, you can
* Manage contacts of kids watch
* Voice calling and messaging to kids watch
* Check its location of kids watch
* Manage a safety zone
* Manage school mode

## Key features

- Manage watch contacts
- Voice calling and messaging
- Track watch location
- Set safety zones
- Enable school mode
- Track daily activity health

## What do users think of Xplora App?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Helpful for tracking and communicating with kids
- 💡 Useful features like step counting and safety zones

**Cons**

- 🐛 App crashes and glitches frequently
- 🔋 Poor battery life
- 🗺️ Inaccurate GPS and location tracking
- 📞 Unreliable call and messaging functionality
- 🔑 Difficult to set up and login issues

**Commonly reported bugs**

- App frequently logs users out and loses account data
- Unable to receive activation codes or set up new accounts
- Inconsistent step counting and other sensor data
- Inability to properly manage contacts and messaging

**Most requested features**

- Allow more than one guardian/parent to access the account
- Improve app responsiveness and stability
- Add more customization options for the watch and app
- Enhance location tracking accuracy and reliability

## Recent user reviews (10 of 178)

All indexed reviews: https://appshunter.io/ios/app/xplora-app/id1521983878/reviews.md

### 1/5 — Terrible

*2025-06-14, version 1.8.7*

Update: 6/2025- there’s no way to cancel this service. I’ve emailed, called, everything. They’ve been charging me for a watch we haven’t used in almost a year and I can’t get the charges to stop. Do yourself a favor and never sign up in the first place. Unless you want to be robbed and scammed forever. 
Original- The set up was so difficult. I talked to customer service three times just to get it connected. The location services are terrible. The QR code hasn’t loaded since the first day. The in-app customer service doesn’t load. The APN changed from my provider (AT&T) to TMobile (which I don’t have) and now the watch doesn’t charge AND it’s stuck in School Mode. I’m so disappointed in this watch. I thought it would be a better idea than getting an Apple Watch, but it’s been a complete waste of money. It actually makes me angry that I trusted this device to help me keep my child safely connected. It’s despicable how bad this watch is. The only caveat is that, when it DOES work, it supports an acceptable level of phone calls. And we’ve only had this watch for six months. Total waste of money.

### 1/5 — Scam

*2025-05-22, version 1.8.7*

Cancelled membership a couple times still charging monthly for the last couple years. Not to mention the watch never worked.

### 1/5 — Feels archaic

*2025-05-19, version 1.8.7*

There are no real features in this app. I constantly am getting updates (that I need to open the app to see) that say “watch battery low” or “watch is switched on” etc. there is no way to turn this off. The location feature is a joke- it hardly ever is accurate. The app feels very clunky overall, if I had known this was what was required for the Xplora watches I would have never gotten them.

### 3/5 — Great but one major flaw

*2025-04-29, version 1.8.7*

The watch is usually great for keeping tabs and communication but, when the battery dies, it doesn’t even show last known location. That would be really helpful

### 1/5 — Xplora

*2025-03-31, version 1.8.7*

It always stays Apple watches are way better

### 2/5 — Accuracy of gps

*2025-03-16, version 1.8.7*

The gps is not accurate for where my child is. The only reason we bought this was for the security of knowing her location. If an air tag can pin point exact locations you can too. 150m is a huge distance in a built up area

### 5/5 — I love this app

*2025-03-16, version 1.8.7*

I have my watch on which is really not bad 😉

### 2/5 — Battery poor. App slow. Disappointing.

*2025-03-12, version 1.8.7*

When it works it’s great. However there is always a delay with location. Messages don’t push through meaning you worry unnecessarily. Cannot find how to tell the app not to text me to say I’ve called my daughter which is frustrating when I can’t locate her and it keeps texting me to say I’ve called her. Disappointing.

### 2/5 — Good but locks you out of settings if not connected to internet

*2025-02-26, version 1.8.6*

Like it so far, but if you need to change your connection settings (e.g. data roaming) you need to be connected to the internet, but you can’t access these if you are not already connected, so the watch becomes unusable.

### 1/5 — Used to work great

*2025-02-18, version 1.8.6*

Simply put the app no longer functions. 

The app crashes every time I try to open the messages tab for each and every one of my children. This means I can no longer contact or use the map to see where my child is. 

Prior to this, when the map did function it was not able to show the correct location of my child, which was a huge shock when my child was at school but the map on the app showed that my child was some distance away in a random residential building. 

I have spent multiple hundreds of GBP on these watches, now I wish I’d bought them smartphones and locked them down, at least the location data would be accurate and I’d actually be able to contact them.

## Frequently asked questions about Xplora App

### What does the Xplora app do?

The Xplora app is designed for parents or guardians to manage Xplora smartwatches for children. It allows you to control contacts, make voice calls and send messages to the watch, track its location, and set up safety zones and school modes.

### How does the app track my child's activity?

The app uses your smartphone's daily activity health information, such as step data from your Health app, to track your child's day and progress over time. This provides insights into their activity levels.

### Is the Xplora app free to use?

Based on the provided information, the Xplora app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements.

### What are the main features for managing the kids' watch?

Key management features include the ability to manage contacts on the kids' watch, initiate voice calls and messaging, check the watch's current location, define and manage safety zones, and activate a school mode to limit distractions.

### Who is the target audience for this app?

This app is intended for parents or guardians who are looking for a way to manage and monitor Xplora smartwatches used by their children. It provides tools for communication, safety, and activity tracking.

## Version history (last 5 releases)

### 1.8.7 — 2025-03-12

Security update

### 1.8.6 — 2025-02-03

Korean language bug-fixes

### 1.8.5 — 2025-01-21

1. App supports Korean language and XGO3 Gen2 watch
2. General text improvements.

### 1.8.4 — 2025-01-06

Annual Step information has been updated.

### 1.8.3 — 2024-12-04

General bugfixes

## Apps similar to Xplora App

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Philips Air+](https://appshunter.io/ios/app/philips-air-plus/id1487415423) | 4.7 (1,375) | Free | Lifestyle |
| [Plejd](https://appshunter.io/ios/app/plejd/id1032689423) | 3.0 (4) | Free | Lifestyle |
| [ViCare](https://appshunter.io/ios/app/vicare/id964468260) | 4.5 (1,246) | Free | Lifestyle |
| [Disneyland® Paris](https://appshunter.io/ios/app/disneyland-paris/id396908589) | 4.5 (15,162) | Free | Lifestyle |
| [Nintendo Switch Parental Cont…](https://appshunter.io/ios/app/nintendo-switch-parental-cont/id1190074407) | 4.7 (160,814) | Free | Lifestyle |
| [Baby Monitor 3G](https://appshunter.io/ios/app/baby-monitor-3g/id490077681) | 4.7 (2,164) | $5.99 | Lifestyle |

## More apps by XPLORA Technologies Limited

- [XPLORA Activity Band](https://appshunter.io/ios/app/xplora-activity-band/id1485522208)
- [Xplora CES](https://appshunter.io/ios/app/xplora-ces/id1660596953)
- [Xplora Care App](https://appshunter.io/ios/app/xplora-care-app/id6478595039)
- [Xplora](https://appshunter.io/ios/app/xplora/id6740086849)

All apps by XPLORA Technologies Limited: https://appshunter.io/developer/1367844132

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*