# Xplori — user reviews > 95 indexed App Store user reviews of Xplori by WM&B Limited, rated 4.20/5 from 5 ratings. - Source: https://appshunter.io/ios/app/xplori/id1380723361/reviews - App overview in markdown: https://appshunter.io/ios/app/xplori/id1380723361.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (12 of 95) ### 4/5 — Easy to use and reasonably priced *2026-01-13, version 2.28.5* Have been using this for a few years. Credits are reasonably priced and it’s very easy to use without needing to switch SIM cards wherever I go. Highly recommend global credits for universal use. ### 5/5 — Benutze die App seit 2022 *2025-04-14, version 2.26.8* Habe mir die esim auf Empfehlung eines Kollegen gekauft. Ich bin Stewardess und viel auf der Langstrecke unterwegs. Ich hatte noch nirgends Verbindungsprobleme und die Preise sind im Vergleich zu anderen Anbietern super. Damals gab es noch eine kostenlose Telefonnummer dazu was ich auch genial finde. Man ist wirklich überall erreichbar und hat immer Kontakt mit zu Hause. Ich habe Xplori auch schon sehr oft meinen Kollegen empfohlen. Ich hatte Schwierigkeiten beim Wechsel meines Handys und der Kundenservice hat alle Probleme beseitigt und sehr schnell geholfen. ### 5/5 — Super Service *2025-03-26, version 2.26.6* Benutze Xplori schon sehr oft. Bei Problemen wird umgehend geholfen und nach Lösungen gesucht! Klasse! Sehr zu empfehlen! ### 5/5 — Great Service *2025-01-31, version 2.26.6* Customer Service is always very helpful! I had problems to set up my physical sim and received detailed support and even a new card. Now, with my new phone, I can continue with an eSim. Thank you so much! ### 5/5 — Positiv *2025-01-21, version 2.26.5* Ich bin sehr zufrieden mit dem weltweiten Guthaben Paket. Bei Fragen hilft das Team sehr schnell und unkompliziert weiter 👍🏼 ### 5/5 — Good service! *2024-07-26, version 2.26.0* The support team always help me anytimes I have problem with E-sim. ### 5/5 — Great customer service *2024-07-03, version 2.26.0* Good and fast customer service, reliable sim card, easy transaction. ### 5/5 — Perfect for travelling abroad *2024-06-27, version 2.26.0* I can highly recommend Xplori, it works great abroad and you are connected to the internet everywhere. You can easily top up your credit using the app. If you have any questions you can contact support and they will respond very quickly and look for a solution. I can recommend Xplori to anyone who is travelling abroad. ### 5/5 — Great *2024-05-28, version 2.25.0* Great service, the support team help me anytime i need them, easy to use and afforable price ### 5/5 — Best Sim ever! *2024-05-24, version 2.25.0* It’s the best sim app ever! Everything works and they help really quick! Thank you for that! ### 5/5 — Easy and reliable *2024-03-25, version 2.21.0* I have been customer of Xplori since 2018 and I have to admit that I am really satisfied. The price are flexible and affordable and the sim worked practically almost everywhere. I am now switching to a eSim. ### 5/5 — Highly recommend *2024-02-01, version 2.19.1* Travel smarter with this app! Getting eSIM/SIM is now a breeze, ensuring I'm always connected on my journeys. A must-have for travelers ## Most critical reviews (10 lowest-rated) ### 1/5 — No support *2025-05-05, version 2.26.9* The connection has been interrupted, 24 hr without connection and no one answered to my support request. The worse operator ever.. ### 1/5 — Xplori is Top *2025-04-15, version 2.26.8* Unfortunately since yesterday’s update the app is no longer starting on my phone, innozjer words is not usable anymore. Since years I’m using Xplori and always happy. I work as aircrew and get around a lot. Their connectivity, prices and customer service is outstanding, you’ re getting reply in no time and good solutions, for example my SIM got replaced one time (in like 9 years I’m customer). And now I switch to eSIM, without any hassle. Thank you for a reliable service and your great Team!! ### 1/5 — Unterirdischer Service *2025-01-29, version 2.26.6* Es hate ewig gedauert bis die erste eSiM funktioniert hat. Da war ich schon längst zuhause und hatte bei einem anderen Anbieter gekauft. Nun will ich die eSIM auf einem neuen Handy installieren. Nach der 2.Mail ans Help Desk bekomme ich dann Antwort. Ich dürfte gern erst noch mein Guthaben verwenden, das sie mir damals aus Kulanzgründen aufgebucht hätten. Äh, nein, geht ohne verbundene ESim nicht!? Der 2.Tipp: ich soll mir doch ein neues Datenvolumen fürs neue Handy kaufen… App wird gelöscht. Auf nimmer Wiedersehen. In einem Restaurant kann das Essen noch so gut sein, wenn der Service mies ist. ### 1/5 — Horrible, doesnt work, no support and no refund *2024-05-10* Horrible, doesnt work, no support and no refund when you tell them it didnt work even though you followed all their broken-english FAQs. AVOID LIKE AIDS ### 1/5 — Không dùng được *2024-03-20, version 2.20.0* Không dùng được app ### 1/5 — App display not working, customer service not helpful *2023-08-14, version 2.16.1* The app display does not reflect remaining data left. Send a request to their CS but they were not helpful and insisted all will be updated in the next few days. Waited for a month and yet problem not rectified! Totally terrible. Will not recommend. Much better data apps out there! ### 1/5 — Lừa đảo *2019-09-18, version 1.11.0* Lừa đảo. Đợi mãi tui vẫn chưa nhận được cái sim nào. ### 2/5 — Positive review extorted *2025-10-22, version 2.28.5* I hoped I could transfer my balance from an old phone to a new one. They wrote: „we do not support send new E-sim/transfer balance for cases where the issue does not come from our side. We suggest if you could leave us a positive review via App Store or Google Play, we would greatly appreciate it and be happy to assist you (please take a screens and send it to us)“ In the past I was very happy with the service and coverage. That’s the second star. ### 2/5 — Good Helpline bad service evry ios update. *2025-10-01, version 2.28.5* As I travel for work worldwide I can say it worked in every country I’ve been until now. I received a good support from the helpline when I changed device, but anytime one has a ios update problema come up….unbearable…better get Holafly. ### 2/5 — hard time in brazil *2024-11-02, version 2.26.1* each time I travel to brazil the esim is only capable of connecting to local VIVO provider and cant go any faster than 3g. each time I contacted the support service they provided me with instructions, which I carefully followed, and to manually select TIM. unfortunately TIM is constantly rejected and the only possible roaming is with VIVO and 3g. no help ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect *2026-02-26, version 3.0.0* Excellent, this app meets all my requirements for travel. ### 5/5 — Helpful *2026-02-14, version 2.28.5* Fast and stable internet the whole trip ### 5/5 — Reliable *2026-02-12, version 2.28.5* Smooth activation and stable data speed abroad ### 5/5 — Really good *2026-01-07* I think it's awesome, nothing to complain about, convenient and easy to use. ### 5/5 — Highly recommende *2026-01-03, version 2.28.5* Easy to use, clean design, and runs smoothly ### 5/5 — Recommend place to buy esim *2025-11-26, version 2.28.5* Great service and support form cs team. I felt happy and saátified. ### 5/5 — Zufriedener Kunde seit einigen Jahren! *2025-11-06, version 2.28.5* Ich nutze Xplori mit weltweitem Guthaben seit einigen Jahren und bin sehr zufrieden und kann es nur weiterempfehlen. Funktioniert zuverlässig. Sollte doch mal ein Problem auftauchen, wird einem durch den Support via email oder WhatsApp rasch mit freundlicher Kompetenz geholfen. ### 5/5 — Good service *2025-09-30, version 2.28.5* Xplori app is very convenient and easy to use. As a flight attendant, I rely on it to stay connected while traveling. The service and support team are fast and helpful. I look forward to using it more! ### 5/5 — Perfect! *2025-08-02, version 2.28.0* Best Esim fit Travel! ### 5/5 — One of the Best *2025-04-15, version 2.26.8* I Love Xplori ! It works all around the world ! Easy to use and the support answers very quickl and nicely at any time ! You can also load your amount easily by credit card. Highly recommended ♥️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*