# XPLR — user reviews > 225 indexed App Store user reviews of XPLR by Sam and Colby, rated 5.00/5 from 5,355 ratings. - Source: https://appshunter.io/ios/app/xplr/id1474820819/reviews - App overview in markdown: https://appshunter.io/ios/app/xplr/id1474820819.md - Rating breakdown: 5★ 5,244 · 4★ 50 · 3★ 30 · 2★ 13 · 1★ 18 ## What do users think of XPLR? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient app access to merch - 💕 Supports favorite YouTubers - 🔥 High-quality merch - 🎉 Exclusive app discounts and releases **Cons** - 💰 Expensive shipping costs - 🌍 Lack of currency conversion options - 🐛 App functionality issues (loading, crashes) **Commonly reported bugs** - App not loading products - Checkout issues with payment methods **Most requested features** - Add currency conversion options - Improve app stability and performance - Expand merch sizes and options ## Newest reviews (16 of 225) ### 4/5 — XPLR *2026-06-14, version 8.7* I love Sam and Colby and I just placed an order just when I got out of the app then back in it wouldn’t let me see my order and I was logged out I’m just hoping this their real website Could you please respond ### 5/5 — I just love Sam and Colby and want to support them *2025-05-26, version 6.7* Love Sam and Colby forever ### 5/5 — onwards and upwards *2025-04-27, version 6.3* snc i love yall sm keep doing what yall doing xoxo ### 5/5 — best *2025-04-10, version 6.3* this is the best app ever no explanation ### 5/5 — BEST APP EVERR!! *2025-04-07, version 6.3* I love looking at the merch and I can’t wait to see the new merch and I absolutely love how there are constant rewards and just the fact that it’s readily available- just everything is amazing! ### 5/5 — I love it🙂🙂 *2025-04-04, version 6.3* This app is really good because I love to buy their merchandise ❤️❤️❤️ ### 5/5 — Always perfect 💯 *2025-02-17, version 6.3* Whenever I order merch it’s always what I expect and better. Best quality and best shipping. It always lasts forever too. 🖤 ### 5/5 — Best freaking merch app to ever exist *2025-02-16, version 6.3* We love you Sam and Colby thanks for everything you do ❤️🥺 ### 5/5 — i love them so so much *2025-02-16, version 6.3* i have 3 hoodies with a new one on the way i have like 5 shirts and the tapestry and i love them all so much the hoodies are soft and very warm and super comfy ### 5/5 — Actually love this❤️🤩 *2025-02-16, version 6.3* Love Sam and Colby and their merch now there’s an ally for it😍 ### 5/5 — Speed *2025-02-16, version 6.3* Speed purchase because they sell out quick ### 5/5 — I love this app so much *2025-01-16* I love this app so freaking much it is so amazing and I’ve bought so many things on here and I am truly so very grateful for everything I’ve ordered on this app in fact my mom just ordered me and my sister something on the app just now and we’re so darn excited to receive it and me and my sister and mom just love this app and Sam and Colby with all of our hearts they are our everything and we love them so so so much no matter what. ### 5/5 — Amazing *2025-01-06, version 6.3* Don’t get me wrong I love Sam and Colby but a few drops ago I got the Sam and Colby 2024 sweatpants and I love them I have ordered a bunch of merch from Sam and cobly. When I do my laundry I separate my tops from my pants so my Sam and cobly sweatshirts and shirts go into together then my sweatpants go with my pants something I have noticed with my pants is the writing on the pants is starting to rip but my other merch don’t so after thinking I thought oh maybe it could be the heat I have my dryer on which was hot so I started changing the temp and after that they have been fine also don’t wash them with hot water only cold so when dryer leave them on lot head otherwise the writing will start to crake. ### 4/5 — really nice and convenient but in USD *2024-12-30, version 6.3* i just bought myself a “im possessed” sweater, even tho im in australia, because i thought i can just wear it later in winter, but i didnt realise the price was set to USD by default, and there is no way to change the price settings, otherwise i wouldn’t have gotten it because with shipping it was $109 USD, but $177 AUD 😭😭😭 im not gonna refund it, just wish there was a heads up that it was set to USD as default, because now im also gonna get charged a fee for converting USD to AUD 😔🙏🏻 ### 5/5 — I LOVE SAM AND COLBY *2024-12-03, version 6.3* GREAT APP ### 5/5 — I love it *2024-11-30, version 6.3* good, but please add a home button because if i go to my account or something i can’t get back to the home page ## Most critical reviews (10 lowest-rated) ### 1/5 — Return *2026-04-20, version 8.5* I ordered something and tried to do a return and was never able to, they never got back to me. ### 1/5 — Can’t access *2025-08-06, version 7.1* For some reason the app keeps saying “shop is now closed” I can’t look for items or anything on there? ### 1/5 — Disappointed S&C fan *2024-11-21, version 6* I downloaded this app support Sam & Colby, because I’ve been watching them a lot lately. Downloaded the app, only to find….nothing. No merch, no info on what they’re doing. Literally nothing. What is the point? I often buy merch from my fav YouTubers, but this app is inoperable. There’s literally no function. Why do you promote your merch on every video but don’t offer said merch on your app? ### 1/5 — I do Not Like this app. *2024-01-17, version 5.3* I cant seem to find a button that lets me change to AUD and everytime i change to a different payment method or a different card it always tells card declined ### 1/5 — PLEASE FIX !!! *2023-02-21, version 3.9* The app doesn’t work. I downloaded the app trying to get some of their merch, but then it kept saying “no results”. I deleted the app and then downloaded the app again, but same results. I even tried going to the website to get some merch but there wasn’t anything there. ### 1/5 — No very good *2023-01-17, version 3.9* When I downloaded it it would keep saying no results whenever I tapped on anything. ### 2/5 — I don’t understand *2026-03-12, version 8.2* It keeps signing me out and it won’t let me see any of the merch. I can’t stay signed in for even an hour. I would also like to be able to see the merch or it saying error or this is no longer here I can’t get anything from this app. ### 2/5 — no results? *2023-01-15, version 3.9* every time i go on the app and press a category it always says no results? ### 3/5 — Checkout not working *2025-08-09, version 7.1* I love the the app it’s so helpful but when I go to the checkout and try pay it says the operation couldn’t be completed and it’s saying (shopifycheckoutsheetkjt.checkouterror error 2.) and I can’t fix it I don’t know what happened but I just want to buy the merch ### 3/5 — Mid *2024-07-03, version 5.5* I love S&C but honestly some of the products aren’t worth it, I got a belt and it snapped got 23$ back it was 35$ in total.? I wanted to say something but I didn’t. ## Most praised reviews (10 highest-rated) ### 5/5 — XPLR REVIEW FROM OHIO *2026-07-18, version 9* Great clothing brand and now toys and more to come join the team if u dare ! 🖤 XPLR4L ### 5/5 — SAM AND COLBY YAYAY *2026-07-17, version 9* THE BEST APP EVER!!! ### 5/5 — Obsessed with this app!! *2026-07-17, version 9* I’ve been using the XPLR app for a while now and I am NOT exaggerating when I say it’s a must-have if you’re a real one. The second Sam and Colby drop new merch, I get to be right there shopping it before I even fully process what’s happening lol. The notifications are clutch, checkout is smooth, and it just feels like being part of the XPLR family every time I open it. Sam and Colby put so much into everything they do and this app makes it so easy to support them and get the merch you actually want before it’s gone. If you love these guys even half as much as I do, you need this app on your phone right now. 10/10, would recommend to every XPLR nation member out there. 🖤🤍 ### 5/5 — Sooooo soft *2026-06-21, version 8.7* Ok I thought that these hoodies would be normal hoodies but no so soft I wore mine for a week when I first got it and then my mom made me wash it so I washed it and it is still so soft Ps make sure to wash them inside out ### 5/5 — GET IT *2026-02-16, version 8.1* Well first of all I love Sam and Colby and this app is amazing they make sure you get the stuff you ordered and it’s free! I suggest if your a fan or if you are getting merch for somewhere get this app it is amazing ### 5/5 — My mum won’t let me buy stuff *2026-02-16, version 8.1* I LOVE THIS APP SO MUCH AND I LOVE U GUYS A LOT SO MUCH THANK U GUYS FOR MAKING THESE AMAZING VIDS KEEP UP UR HARD WORK LOVE U ALL!!! ### 5/5 — Reeeeeeeeeeely helpful *2026-02-13, version 8.1* I love Sam and Colby and this is so easy to get On the website and bye there merch .thank you Sam and Colby ❤️ ### 5/5 — Sam and Colby XPLR! *2026-01-23, version 8* Hey I’ve been hear since like 2017-2018-2019 and still am a huge fan I love this app because I don’t miss out on a single merch drop I wish to meet Sam and Colby one day By the way RIP the trap house 💔❤️ ### 5/5 — No issue s *2025-10-28, version 7.5* I love his app so much bro u dont even understand. But one time said it didnt accept visa but then it got fixed ### 5/5 — 10/10 *2025-06-21, version 6.8* Love SnC so much and finally decided to get the app love that there’s a count down till the drop! Love you Sam and Colby 🩷👻 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*