# Xpress by FCB — user reviews > 96 indexed App Store user reviews of Xpress by FCB by First Community Bank (VA), rated 4.80/5 from 11,547 ratings. - Source: https://appshunter.io/ios/app/xpress-by-fcb/id1117205240/reviews - App overview in markdown: https://appshunter.io/ios/app/xpress-by-fcb/id1117205240.md - Rating breakdown: 5★ 10,416 · 4★ 749 · 3★ 173 · 2★ 51 · 1★ 158 ## What do users think of Xpress by FCB? Overall sentiment: neutral **Pros** - 👍 Convenient mobile banking - 🚀 Fast and efficient app - 💖 Positive user experience - 🏆 Excellent customer service - 🔒 Secure banking **Cons** - 🐛 Bugs and glitches - ⏱️ Slow balance updates - 🤔 Confusing layout changes - 🔍 Difficulty accessing account information **Commonly reported bugs** - App crashes and fails to load - Incorrect account balances displayed - Pending transactions not showing up - Login and account access issues **Most requested features** - Separate transaction history for multiple accounts - Ability to edit bill pay recipients - Real-time balance updates - Backward compatibility for older iOS versions - Loan and payment management within the app ## Newest reviews (14 of 96) ### 4/5 — App needs some modification *2026-04-13, version 3.30.0* Overall, I absolutely love the app. It is very convenient and easy to use my one downside that I hope the developers start to work on is anytime I do a deposit which immediately goes into my account. The app does not always refresh quick enough and show the actual balance from the new deposit and one of the bankers told me it sometimes takes a minute to catch up, I hope that they can fix the refresh rate or the server timing whatever causes the delay and the accuracy other than that Great bank Great app. ### 5/5 — Great app - easy to use *2026-02-24, version 3.30.0* Easy, efficient quick to use ### 2/5 — Hard to use Debit Card *2026-02-01, version 3.30.0* Unfortunately, if you’re traveling, the card is always blocked. My son was traveling to England and he was unable to use his debit card there even though we told the bank he was gonna be traveling there. Now he in Spain studying abroad. Same thing. We had a feeling this might still happen so he ended up getting a credit card that’s accepted all of the world, then pay that with his FCB account. Even my personal card gets blocked occasionally If I’m out of the area and trying to use in certain places. Also, there’s no 24 hours system to assist when you need then the most. My work around is to my other bank debit card we still deal with in New Jersey and I never have a problem using their card. Using FCB debit card is such a headache. ### 5/5 — Excellent *2026-01-30, version 3.30.0* We love FCB trusting helpful. Love when we call and Mrs Ava is on the other end. She is so nice friendly always makes your day better. Paul Byrd is also a great asset to FCB ### 5/5 — Easy *2026-01-12, version 3.30.0* Very user friendly. It is so convenient. I also like that I get a quick response to any questions I ask. I am able to handle most of my banking using the app. ### 5/5 — Bill Kuhn *2025-12-15, version 3.30.0* I appreciate the friendly employees at FCB Summersville, WV branch. That friendly approach to me, a customer, was the reason I switched to FCB. ### 4/5 — Xpress by FCB *2025-11-12, version 3.28.0* Since the last upgrade I have been unable to launch the app every time I’ve tried. It says there is a launch error. Can this be fixed. I have an IPhone 14. ### 5/5 — Love FCB Mobile *2025-11-05, version 3.28.0* I have had FCB for almost 40 years, and never had any problems and enjoy the ease of mobile banking and electronic deposit and being able to make my own changes and transfer money without having to worry or call in, I love being able to complete my own transactions. ### 2/5 — Can’t use after update *2025-11-04, version 3.11.4* Ever since the newest update 2 weeks ago I’ve been unable to access my account. I log in like normal but it tells me to update my phone to IOS 17 or higher. And I’m on iOS 18. Still can’t use it. Just tells me to update. I NEED TO CHECK MY FUNDS ### 5/5 — Online *2025-08-25, version 3.26.1* Online banking seems to be easier and is very convenient. ### 5/5 — Easy *2025-08-23, version 3.26.1* I love the quick and easy convenience of online banking. Being able to transfer funds by phone saves me many trips to the bank. ### 5/5 — My personal Experience *2025-08-12, version 3.24.0* Hey, I really like this app. It’s helpful to keep track of multiple accounts and normally is really fast. I recently discovered this app does not like any VPNs and responds slower with apple products. Overall I rate it a 4.5 out of 5. I think this is the best banking app and band in our area. Thanks First Community for a good online experience. ### 5/5 — Highly recommend *2025-06-13, version 3.23.1* I absolutely love this app it’s great for all my needs I am as pleased with the FCB Xpress app as I am my bank ty first community ### 5/5 — Love the App Love the Bank!!!! *2025-05-25, version 3.23.1* Absolutely thrilled with everything that this bank has done and is currently doing for me!!! I’m a middle income family and most banks have just push u to the side unless u keep $20K in your account not here they treat me with the upmost respect rather I’m making a 5K deposit or trying to figure out how to pay my power bill for the month I can not tell you how much I appreciate the professionalism and true compassion they have always showed me Thanks ## Most critical reviews (10 lowest-rated) ### 1/5 — Fix your app *2026-08-25, version 3.37.0* Haven’t been able to use your app for 4 days now. ### 1/5 — Check deposit *2026-08-21, version 3.37.0* Your check deposit is terrible!!! It shouldn’t take numerous times to get it to take when it looks perfect!!! ### 1/5 — Unable to use now *2025-11-27, version 3.12.0* Since I am categorized as poor in America now, I can no longer check what little funds I have in my bank. I cannot afford to keep my phone up to speed as I do not buy each and every new iPhone. I have had an IPhone 8 Plus for many years and have not needed to take a super photo. Everything was fine but apparently my old phone is not capable of spying on certain things that the newest iPhone can do. Wake up people. ### 1/5 — Updates *2025-08-19, version 3.26.0* I have had this account for the past over five years and every time I transfer money into it it doesn’t show automatically it’ll show the next day in my account plus they have to do system updates It seems like every week. SMH ### 1/5 — Necessary evil *2025-08-09, version 3.24.0* Don’t get me wrong. The app looks great, works great and is really accurate. However, if you want to do anything outside of glancing at statements. Like trying to open a savings account forget about it. It used to be really easy. They made some internal change and now it’s nearly impossible. ### 1/5 — Laggy *2025-06-07, version 3.23.1* Super laggy ### 1/5 — Too many fees and issues transferring *2025-05-03, version 3.22.0* I don’t recommend ### 1/5 — Bad for business *2024-12-16, version 3.18.0* Manager took away my banking options because I referred people to the bank and said she wouldn’t add them back to the account because she thought I was scamming when she said i had done no wrong ### 1/5 — Never works *2024-12-07, version 3.17.0* This app is terrible. For the last several months, I can’t even get it to load to check my balance. I’m so sick of nothing ever working! ### 1/5 — Can’t access bank info! *2024-05-12, version 3.11.4* Lags, barely opens, says last account info was updated FOUR days ago?!! What is going on??? ## Most praised reviews (10 highest-rated) ### 5/5 — Banking app *2026-08-26, version 3.37.0* The Xpress banking app has been the biggest game changer for me keeping up with all my online banking. ### 5/5 — Great Bank *2026-08-18, version 3.30.0* Great staff always helpful and friendly! ### 5/5 — Great *2026-08-11, version 3.30.0* There are a lot of features in this bank app that I’ve never seen before and are very useful. Such as the ability to rename a transaction or add tags. Or how about just adding bank accounts from other banks so you can see your balances. The list goes on. I hope everyone else enjoys first community bank as much as I do and I hope they never stop caring about their customers. ### 5/5 — My Local Bank *2026-08-01, version 3.30.0* Very Customer Friendly Service ### 5/5 — See ya later *2026-06-07, version 3.30.0* I got my military disability check you won’t let me spend any of it, I was lied to about my card being locked because I bought FOOD for myself and was questioned like a detective, and they said it will be ready in 10 minutes, I tried to buy something and it was declined. Good bye how you get to be the best bank lol ### 5/5 — Online Banking *2026-05-25, version 3.30.0* I love the ease of every faction of Xpress by FCB. So handy, quick and easy! ### 5/5 — Amazing service *2026-05-19, version 3.30.0* The check cash feature is awesome and convenient and online banking is so useful ### 5/5 — Amazing Service *2026-05-19, version 3.30.0* I absolutely love banking with First Community Bank. All of the staff that I have had the pleasure to deal with have been amazing!! ### 5/5 — Clear & Easy App *2026-03-29, version 3.30.0* I have used this app for years and have NEVER had a single complaint. It’s easy to use, even for those of us who are bad with technology. Best bank and app, truly. I love that I can lock my card if I accidentally leave it at a store or misplace it. ### 5/5 — Love your app *2026-03-16, version 3.30.0* Easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*