# xpression avatar — user reviews > 279 indexed App Store user reviews of xpression avatar by EmbodyMe, Inc., rated 4.50/5 from 16,770 ratings. - Source: https://appshunter.io/ios/app/xpression-avatar/id1350290382/reviews - App overview in markdown: https://appshunter.io/ios/app/xpression-avatar/id1350290382.md - Rating breakdown: 5★ 13,559 · 4★ 956 · 3★ 651 · 2★ 527 · 1★ 1,077 ## What do users think of xpression avatar? Overall sentiment: negative **Pros** - 🚀 Awesome app - 👍 Fun to use - 🔒 Great security features **Cons** - 🐛 Crashes frequently - 🔋 High battery consumption - 👎 Disappointing updates - 🤕 Compatibility issues - 📽 Poor video quality **Commonly reported bugs** - App crashes when selecting photos - Face detection not working properly - Video search function not loading - Inability to use own photos **Most requested features** - Bring back the old version - Add option to remove watermark - Improve mouth sync and facial animations - Allow manual adjustment of facial points - Add support for more devices and iOS versions ## Newest reviews (17 of 279) ### 4/5 — I need free premium *2025-12-10, version 2.1.6* I need free premium ### 4/5 — Unable to subscribe *2025-05-05, version 2.1.5* I can’t subscribe from my Apple ID balance why ? ### 1/5 — Old version is better than this nonsense upgrade *2024-10-19, version 2.0.2* Please return the old version, this new version is useless and I will delete the app ### 1/5 — The app isn’t working *2024-10-13, version 2.1.1* The app isn’t working on my phone I hate the app fr didn’t even load avatars on my screen ### 2/5 — Legacy mode not working anymore since update *2024-10-13, version 2.1.1* Please your legacy mode is not working anymore since update,please fix this asap ### 1/5 — 使えない *2024-10-10* レガシーモードが途中で停止して使えない ### 1/5 — Avoir l’ancienne version *2024-09-30, version 2.1.0* Bonjour comment vous allez? , j’ai m’aimerais avoir l’ancienne version de l’application xpression camera parce que la nouvelle version ne marche pas sur mon téléphone, toutes les photos sont dégradées ### 1/5 — Don’t get *2024-09-10, version 2.1.0* First of all I paid $7.99 for the week. Then I had to pay an extra $3.99 for one avitar. Fine. I pay and it says that it’ll take 9 minutes to download. Ok. I come back 20 minutes later and it is still downloading. I look in My Avitar and nothing. I log out and come back to it, hoping to see my Avitar, but nothing. When I try again, they want me to pay another $3.99. Why do I feel like I’m being scammed? ### 1/5 — Nonsense *2024-08-08, version 2.1.0* Mtchewwwwww ### 1/5 — Don't waste your time *2024-07-02, version 2.0.4* I downloaded the app, and the first thing they wanted was pictures. I gave them about 50 of them. But they insist on wanting my whole album. Would not let me work or do anything on the app without giving them access to everything. False advertising. Then it automatically put me on a free trial that I did not want, And I can't stop it. I am also forwarding my review an experience to Apple. Don't waste your time. There's so many better apps out there that actually work and do a lot more. ### 2/5 — Disappointed *2024-06-30, version 2.0.4* I’m highly disappointed in your updates, the app was even better when it was free, I’ve payed for this app twice and still didn’t make use of it cause of your features which is not given at this moment, the video is blur and not perfect as it was, please fix that in your next update cause you’re about to love your customers.. ### 1/5 — Rubbish *2024-06-09, version 2.0.4* This upgrade is totally rubbish I prefer the old version 100x than this ### 1/5 — Bug issue *2024-06-04, version 2.0.4* Why is your app down today? ### 2/5 — Disappointing Upgrade - Bring Back the Old Version! *2024-06-03, version 2.0.4* I'm writing to express my disappointment with the latest update to the Xpression app. Unfortunately, the new version falls short of my expectations and doesn't live up to the standards set by its predecessor. The previous version of the app was user-friendly and efficient, but the latest upgrade has introduced changes that make it less enjoyable to use. I miss the simplicity and functionality of the old version and wish the developers would consider reverting back to it. Overall, I'm sad to see a good app take a step backward with this update. I hope the developers will listen to feedback and consider restoring the features and functionality that made Xpression great in the first place. ### 1/5 — App not working *2024-04-20, version 2.0.4* Please I want to subscribe my account but is not working ### 1/5 — Bad new update *2024-04-04, version 2.0.3* This new update is totally wrack, how did you go from better to worst? ### 1/5 — Muy mala app, pixela mucho la imagen *2024-04-03, version 2.0.3* Esta es una app terrible: los vídeos que saca quedan muy mal porque tienen muchísimos píxeles. En mi opinión, no vale la pena probarla siquiera ## Most critical reviews (10 lowest-rated) ### 1/5 — 作った動画の保存ができません。 *2026-06-13* しばらくぶりに使ってみたら、、以前はあったグーグルドライブにシェアするアイコンが消えていました。（「More」のアイコンを押しても反応しません。）画像はSNSに公開するしか、保存ができない状態です。本日（2026年6月13日）修正をお願いするメールを出しました。プレミアム1年で12000円お支払いしていますが、SNSで公開したくないので、何も出来ません。 ### 1/5 — Melv *2026-02-17, version 2.1.7* It doesn’t deserve up to one star from me, the face and everything is just blurred, I don’t know why you all had to update this app knowing you will turn it into a perfect trash, so upset for wasting 80$ on this thing. ### 1/5 — Version *2025-09-02, version 2.1.5* Honestly Am disappointed in this new version you can even use it to do anything even when you pay for it. Pls can you take us back to the old version ### 1/5 — Disappointed *2025-08-07, version 2.1.5* The previous is far better than this upgrade, please go back to what you use to have.. I counted on you guys but now I’m disappointed ### 1/5 — I want my money back why the app is kicking me off. Give my money now back😡😡😡😡😡😡😡😡 *2025-04-13, version 2.1.5* me off. Give my money now back😡😡😡 ### 1/5 — Creeps *2025-03-31, version 2.1.5* Why do you need access to all of my photos ? Why force a premium trial subscription and allow zero functionality without full access to all my photos? Nice try wrong guy. ### 1/5 — THIS LATEST UPDATE OF THIS APP IS A COMPLETE DISASTER !!! *2025-03-25, version 2.1.5* The previous version of this app was fantastic, but the new updated version is absolutely terrible. I can’t understand why the developer would take something great and completely ruin it. Had I known this update would be such a disaster, I never would have subscribed. If the app isn’t reverted to its original version, it’s only a matter of time before it fails completely. ### 1/5 — Do not download, waste of time *2025-01-04, version 2.1.4* This app USED TO be cool. It also used to be free. But now you have to pay and all it does is rip you off. There’s no way to contact support in the app either. Paying only unlocks 2 ai avatars, then it deletes your credits. And you can. No longer use videos from your camera roll like you could with the original. I just wasted $8 and got nothing for it. Learn from my mistake. ### 1/5 — oh! *2024-12-24, version 2.1.3* Um so it keeps kicking me out every time I try to use my character??? 🙁 ### 1/5 — 詐欺アプリです *2024-12-17* 課金したのにスマホ内の画像使えない ## Most praised reviews (10 highest-rated) ### 5/5 — Old version of 2023 is better than this. *2026-08-12, version 2.1.7* Bring the old version back please. The 2023 version could be more better than this and gives you more users. It was only called xpression not xpression avatar.. please try more ### 5/5 — ERROR SUBSCRIPTION *2025-10-27, version 2.1.6* I’ve been trying to upgrade to Premium (1 Year or Lifetime) but keep getting: “Your Purchase Could Not Be Completed. For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/.” This happens every time — even on stable Wi-Fi and cellular. Device: iPhone 13 iOS: 18.7.1 (latest) App Version: [Check App Store → Xpression → Version History → e.g., 8.2.1] Steps I’ve tried (none worked): - Force-quit & reopened app - Signed out/in of Apple ID - Restarted iPhone - Cleared App Store cache (Settings → App Store → Sign Out → Sign In) - Tried both 1-Year ($79.99) and Lifetime ($249.99) - No restrictions in Screen Time or payment methods The free version works, but **I cannot upgrade** — this is a **payment processing bug**, not my account. ### 5/5 — Not working on my phone *2024-08-28* Pls why is this app not working on my phone when it get to where I will put the picture I want to use it won’t load pls what can I do I just try it now not working ### 5/5 — H *2024-03-03, version 2.0.3* I love it ### 5/5 — Great app *2024-02-25, version 2.0.3* Download it and see ### 5/5 — Worse *2024-01-29* This app became useless after the upgrade you people did you just wasted my payment and it’s not working Can you kindly return it back to the previous one please ### 5/5 — App not working.,Not loading images *2024-01-02, version 2.0.2* It’s crashing and load image all day long .,please fix it ### 5/5 — This upgraded app *2023-12-22* I don’t know the reasons why you guys upgraded this app, we have been using the old version and then you guys upgraded it and spoilt everything. This upgraded app is total rubbish. Go back to the old xpression ### 5/5 — This update is it good than the last version *2023-12-19* This update is it good than the last version ### 5/5 — Problem opening my expression avatar app *2023-12-18, version 2.0.1* Please why is my expressionavatar app not opening anymore ? It is a general problem or mine is peculiar because I even deleted the app and reinstall and still won’t open when I click on it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*