# XProtect® Mobile Express & Pro — user reviews

> 14 indexed App Store user reviews of XProtect® Mobile Express & Pro by MILESTONE SYSTEMS A/S, rated 2.10/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/xprotect-mobile-express-and-pro/id1459074672/reviews
- App overview in markdown: https://appshunter.io/ios/app/xprotect-mobile-express-and-pro/id1459074672.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 3 · 1★ 5

## Most critical reviews (10 lowest-rated)

### 1/5 — Issues

*2022-11-28, version 13.2c*

Doesn’t allow to modify the port # after upgrade。

### 1/5 — Since 2 weekend no more camera on the système

*2022-11-18, version 13.2b*

Could you please fixe if ?

iPhone 12, 13 ,14 no caméra with milestone x protect 2014

### 1/5 — iPhone 14 - can’t connect since I change my iPhone

*2022-11-12, version 13.2b*

Hello,

Since I changed my phone from the 13th to the 14th, it's impossible to connect to my comméra! Same for my colleague.

For people who have an iphone 13 or lower no connection worries!

### 1/5 — 16.1 breaks app

*2022-11-10, version 13.2b*

App no longer connects to servers after 16.1.

### 1/5 — Nach Update auf iOS 16.1 ohne Funktion

*2022-11-08, version 13.2b*

Bitte schnellstmöglich updaten.  DANKE

### 1/5 — No funciona con iOS 16.1

*2022-11-03, version 13.2b*

Al actualizar a iOS 16.1 ha dejado de funcionar.

### 1/5 — Can’t connect anywhere but the office.

*2020-07-02, version 13.2b*

I can only get it to connect unless I’m connected to the same WiFi as my cameras, which defeats the purpose of needing a mobile app.

### 1/5 — No funciona en iphone 11 pro max

*2020-03-26, version 13.2b*

Se cierra la app al abrirla, hay que solucionarlo!!

### 2/5 — Needs update quick for iOS 16.1

*2022-10-29, version 13.2b*

After updating to iOS 16.1 no internet connection can be established preventing access to servers including Milestone’s Demo server. Need patch quick or a contract for us to fix it for you. Chop Chop!

### 2/5 — IOS 16.1 IPhone Software Update

*2022-10-28, version 13.2b*

After updating to iOS 16.1, Xprotect Mobile will not connect to the server…indicating a connection error. Hopefully this glitch will be resolved soon

## Most praised reviews (4 highest-rated)

### 5/5 — IOS 16.1.0

*2022-11-28, version 13.2c*

Super the application is already ok Thanks for your efficacity 

Problem Was:
« 
Hy The application xprotect mobile for express and professionnal for the old systèm husky generate an error network when you start the connection with the husky, this problem exist since IOS16.1.0 i have tested with 2 différent iPhone . Thanks to find thé problem »

### 5/5 — Mit dem letzten Update funktioniert wieder alles!

*2022-11-26, version 13.2c*

Funktioniert wieder alles, danke.

### 3/5 — Just ok

*2019-07-21*

When it’s running it’s great but I can guarantee that at some point when I’m away from home for longer than a couple of weeks the app will fail and I’m left wondering if my electricity has cut out or if it’s just the failure of the app

### 2/5 — Broken after IOS 16.1

*2022-10-26, version 13.2b*

After the upgrade to IOS 16.1, the app doesn’t allow connections to the server.  Even Milestone’s  demo server doesn’t work. Let’s hope someone will fix it.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*