# XSH cam — user reviews

> 548 indexed App Store user reviews of XSH cam by 维巍 方, rated 1.90/5 from 481 ratings.

- Source: https://appshunter.io/ios/app/xsh-cam/id1343116797/reviews
- App overview in markdown: https://appshunter.io/ios/app/xsh-cam/id1343116797.md
- Rating breakdown: 5★ 52 · 4★ 34 · 3★ 41 · 2★ 40 · 1★ 314

## What do users think of XSH cam?

Overall sentiment: negative

**Pros**

- 🚀 Fast connection
- 📹 Good camera quality
- 💬 Two-way communication
- 🔒 Security features

**Cons**

- 🐛 Connectivity issues
- 🔋 Battery drain
- ⏱️ Slow response time
- 🔊 Loud/annoying notification sounds
- 🤖 Poor translation/instructions

**Commonly reported bugs**

- Notifications not working after updates
- Inability to connect to WiFi
- Incorrect date/time stamps on recordings
- Cloud storage not functioning properly

**Most requested features**

- Customizable notification sounds
- Improved motion detection sensitivity
- Longer video recording duration
- Ability to view past recordings
- Support for multiple user access

## Newest reviews (18 of 548)

### 3/5 — Video doorbell

*2026-07-19, version 1.2.0*

Doesn’t send any notifications through to phone when doorbell is pressed or pir sensor picks movement up

### 2/5 — No push notifications

*2025-04-21, version 1.2.0*

I purchased this camera, is really great I like it more than some others but the only problem I’m having is that there is no Notification when the button is pressed. Fix or update the Apple cert push notification and update the app please.

### 1/5 — Requires an update

*2025-01-29, version 1.2.0*

This app requires an update, I used to get notifications when someone is at the door but I don’t get notifications anymore neither does the sensor work. Oftentimes I can’t view the camera it will not load, it’s almost useless and frustrating for users.

### 2/5 — Notification

*2025-01-27, version 1.2.0*

Unable to get notifications

### 1/5 — Notifications stopped working recently

*2025-01-25, version 1.2.0*

Hi. Works well but recently the notifications stopped making this useless. Please fix asap.

### 1/5 — No llegan las notificaciones en iphone

*2025-01-20, version 1.2.0*

No estan llegando las notificaciones en iphones desde el ios 18

### 2/5 — Notifications not working

*2024-12-13, version 1.2.0*

Notifications not working, anyone can update the app?

### 2/5 — 推送通知沒有了

*2024-12-05, version 1.2.0*

推送通知不能用

### 4/5 — Güncelleme yok mu?

*2024-11-28, version 1.2.0*

İos 18 için güncelleme bekliyoruz güzel yazılım güzel kamera şimdi kullanamıyorum desteklemediği için. Lütfen acil güncelleme yapın. Teşekkürler

### 1/5 — チャイムが鳴らなくなった

*2024-11-18*

チャイムが鳴らなくなりました。改善はされないのでしょうか。

### 1/5 — 顯示的日期、時間皆顯示錯誤

*2024-10-23, version 1.2.0*

顯示的日期、時間皆顯示錯誤

### 4/5 — Reboot your phone if not working

*2024-08-28, version 1.2.0*

This apps works fine with the two lowest end cams I bought (cams which, btw, cost a tenth of the competition when bought with no batteries inside). It's all slightly cryptic stuff, so if it stops working, you google and read xsh cam troubleshooting discussions--turning the phone off and then on again tends to work. I didn't wire my cams up to a power supply--I just installed batteries which I scavenged out of a disused laptop--that saved me $40 in all ($10
per battery). Keep excellent records of your details--your wifi, your wifi pw, and your pw for the cam--and all should be well.

### 1/5 — This App don’t work anymore

*2024-03-28, version 1.2.0*

The app is not working the doorbell useless. I'm returning my doorbell. Never worked correctly from the beginning and stop completely.
Horrible and wasted of time.

### 2/5 — Can’t get notifications

*2024-03-11, version 1.2.0*

Can’t get any notifications from my door bell after upgrading software in my iPhone.

### 1/5 — J U N K

*2024-03-06, version 1.2.0*

Does not work. Thank you for wasting my time.

### 1/5 — Never gets Blue light

*2024-02-10, version 1.2.0*

I have earlier versions with two batteries that work, but are very glitchy. I bought a new one through Walmart and never get the blue light, despite it seeing the sound wave to 100%. It will never give a blue. Got fast, Internet and quality high-speed modem set onto 2.4.we’ve done everything as you know. You guys need to step up. We’re tired of all this cheap Chinese junk, polluting our landfills and draining our banks…

### 1/5 — Funktioniert nicht mehr

*2024-02-05, version 1.2.0*

Es wird nur noch ein Video gespeichert und bei allen Ereignissen angezeigt .
Gibt es Alternative Apps?

### 1/5 — Not receiving Notifications

*2023-12-08, version 1.2.0*

Please fix app NOT receiving Notifications, this app needs updating

## Most critical reviews (10 lowest-rated)

### 1/5 — Not working

*2026-07-13, version 1.2.0*

Is there a support email i can send my issue to? Currently important features are not working properly. I used this app before and it worked perfectly.

### 1/5 — Notifications

*2026-05-29, version 1.2.0*

Doesn’t send notifications after one year of using

### 1/5 — Bad cam

*2026-02-03, version 1.2.0*

Don't work with not internet over 3g disappointment

### 1/5 — No notifications

*2025-06-24, version 1.2.0*

No longer receive notifications to phone for push or motion detected

### 1/5 — Parou de notificar !

*2025-04-03, version 1.2.0*

Parou de notificar !

### 1/5 — Sem alerta e nem toque na campanha

*2025-03-19, version 1.2.0*

Parou de funcionar não toca mais no aparelho e nem enviar notificações no celular alguém pode me ajudar??

### 1/5 — Notificaciones

*2025-02-20, version 1.2.0*

Dónde puedo contactar para saber cómo volver a recibir notificaciones, lo gacha y funcionaba muy bien pero dejó de hacerlo

### 1/5 — Unable to send notice

*2025-02-18, version 1.2.0*

Software is unable to send notice anymore when someone is approaching the door.

### 1/5 — Notifiche

*2025-02-13, version 1.2.0*

Sono mesi che non arrivano più notifiche push ! Cosa è successo ?

### 1/5 — Katastrophal und Sehr schlechter Kundensupport!

*2025-02-02*

KEINE KAUFEMPHELUNG 
Von Anfang nur Probleme! Die App meldet Personen vor der Tür mitunter nur mit einem „Hinweiston“ von Apple. Kein individueller Ton einstellbar. Mitunter muss man ständig auf das Handy gucken ob nun jemand vor der Haustür steht oder die letzte Wasserstandsmeldung angezeigt wird. Ebenso muss man trotz neuster IOS immer wieder die Kamera löschen und wieder neu installieren damit sie wieder funktioniert.

## Most praised reviews (10 highest-rated)

### 5/5 — Kia

*2025-04-02, version 1.2.0*

Five star

### 5/5 — This not working

*2024-03-25, version 1.2.0*

I would not connect. What is wrong with it.

### 5/5 — Brill

*2022-06-19, version 1.2.0*

Camera is brill no problems what’s so ever but do you do a cloud service

### 5/5 — XHS cam

*2022-05-21, version 1.2.0*

Virgin has upgraded my wi Fi and the cam has stopped working, can the frequency be changed to accommodate 5g ?.

### 5/5 — good app

*2021-04-02, version 1.2.0*

works perfectly for me, and there is adjustable settings , notifications are goof

### 5/5 — Muy buena

*2020-12-19, version 1.2.0*

Megusto

### 5/5 — Good App with some missings

*2020-10-14, version 1.2.0*

1. Its powered by usb cable. So the Firmware Update doesnt install because the battery status is under 30percent (there is no battery inside). Just fix.

2. The bell ringing outside is very loud. Are there some different Sound levels possible? Thank you.

3. Please restore the Calling Alarm.

### 5/5 — Mais recursos

*2020-10-11, version 1.2.0*

Adicione no App gravação de vídeo por data e hora. Obrigado

### 5/5 — Zil çalınca bildirim gelmiyor artık?

*2020-10-06, version 1.2.0*

Merhaba.Daha önceki sürümlerde kapı zili butonu basılınca telefon’a  zil çalıyordu nedense ios güncelleme yapınca artık zil sesi telefona den çalmıyor ,zil sesi ve bildirim gelmiyor.ilgilenirseniz sevinirim.iyi çalışmalar.

### 5/5 — Can You Help

*2020-10-04, version 1.2.0*

Afternoon 

I purchased this door bell I have connected it to my iPhone which it all works apart from when you ring the bell you don’t get any notifications on the phone to tell you someone is at the door 
On the instructions it’s says go into setup icon and the call reminding to select for your phone to tell you someone is at your door but their is no call remaining on the setup page

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*
