# Xstream AirFiber — user reviews > 20 indexed App Store user reviews of Xstream AirFiber by Bharti Airtel Ltd., rated 1.65/5 from 110 ratings. - Source: https://appshunter.io/ios/app/xstream-airfiber/id6453470450/reviews - App overview in markdown: https://appshunter.io/ios/app/xstream-airfiber/id6453470450.md ## Newest reviews (7 of 20) ### 1/5 — After using *2025-05-25* It showing connection failed error again and over. Rubbish app ### 1/5 — Useless service *2025-02-24* After 6pm everyday slow down unable to use internet thuiiii Airtelfibre better switch to jiofibre ### 1/5 — Worst service *2025-01-02* I have airtel back wifi with 100mbps plan. I am facing issue with the wifi from past 4 days. I raised a complaint but it is not assigned to anyone. Still my issue is not fixed. I am not recommended to take this airtel products😢 ### 1/5 — Worst experience ever *2024-09-17* I’m writing to address a severe issue with my Airtel Black WiFi, which has been down for over a week. Despite numerous calls and visits to your stores, no one has resolved the problem. An engineer was assigned but didn’t show up, and no replacement has been sent. This situation is unacceptable. I expect immediate action to fix the issue. If not resolved promptly, I will escalate this matter publicly on twitter and Instagram. ### 1/5 — Worst customer service *2024-08-16* I am writing this review as part of thier customer service experience. I purchased this fiber but from day 1 they are doing fake promised that installation will done today and it is keep delaying. It is already 4 days over and they stopped picking my calls also. Please make your decision wisely before opting this. I am really frustrated customer due to their wrost service. Avoid thier fake promises. ### 1/5 — OTP not sent due to network error *2023-08-27* It just keeps showing the same “OTP not sent due to network error” prompt on trying to login. Pathetic job at not being able to even fix the bug despite another review with same issue highlighted long back ### 1/5 — Not able to register *2023-08-26* I am trying to register my mobile number but it's always getting an error “OTP could not be sent due to network error. Try again.” pathetic app ## Most critical reviews (10 lowest-rated) ### 1/5 — Weekly interruptions longer than 24 hrs for no reason *2026-07-26* Pathetic Internet service! I was using BSNL in Coimbatore Tamil Nadu which was actually good despite regular rainfall etc. avoid it esp of you’re working from home ### 1/5 — Extremely useless app *2026-07-07* The login page keeps showing an error and there’s absolutely no way to use this app on iOS. ### 1/5 — Connection issues *2026-06-04* When i try to to open this app it says connection failed please try after sometimes ### 1/5 — Login Issue *2025-10-16* In my iPhone,this app is not working. In the login interface,when i fill my name and 10 digit mobile number,its Shows Please enter your email id,whereas there no option to add email id. And finally it prevents me from login. ### 1/5 — Ui bug *2025-10-08* First decide you really want to create this app for iphone user as when tried to login no email field is available and tried to click on send otp it asking for email. Where shall i write my email on my hand or on developers hand. Thanks please let me know. ### 1/5 — K *2025-10-07* Not able to login at all. The login page asks for the name and mobile number, which I did enter. After clicking on “verify via OTP” it shows error and asks to enter an email? Now where am I supposed to enter it? And it asks to try again later. ### 1/5 — App won’t work *2025-09-13* The app ask to login with name and phone number but login didn’t working even. It asks email id but there’s no space given to enter the email. It’s completely a mesh ### 1/5 — Not getting OTP to login *2025-08-19* I downloaded this app but it doesn't work at all.. I have filled my details multiple times but didn't get OTP to login. Needs to be fixed. ### 1/5 — Airtel air fiber *2025-08-08* Admin page not connected Below the wifi login barcode not scan. not see the connected how many users even not seen how much use net ### 1/5 — Money not refunded for cancellation of installation *2025-07-27* I had paid ₹2500 for Airtel Fibre connection. Instead they tried to install Air fibre, which I refused & for 2 & half months they are not refunding my money ₹2500/- back. I have called helpline numbers & sent emails to Appellate authorities without any redressal till date. The sales persons are all liars. ## Most praised reviews (3 highest-rated) ### 5/5 — Amazing Experin *2023-08-21* self explanatory app with super stable view Thanks for solving home internet problem in my area . Kudos !!!! ### 5/5 — Flawless Internet Experience! *2023-08-21* Airtel Xstream AirFiber is a game-changer! Setup was a breeze with the user-friendly app, and the speeds are mind-blowing. Streaming, video calls, gaming – it handles it all seamlessly. Say goodbye to buffering and hello to an exceptional internet experience! Far better than Jio!!! ### 2/5 — Issue with App Update *2025-05-02* Dear Developers Team, I hope you're doing well. I am writing to report an issue with the Xstrem Airfiber app. The app is currently displaying a message that an update is available. However, when I visit the App Store, no update is visible or available for download. Kindly look into this discrepancy, as it is causing confusion and interrupting the user experience. Please advise if this is a known issue or if there's any workaround. Looking forward to your prompt response. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*