# XT Air — user reviews

> 6 indexed App Store user reviews of XT Air by ASSA ABLOY High Security Group, Inc., rated 2.70/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/xt-air/id1438240403/reviews
- App overview in markdown: https://appshunter.io/ios/app/xt-air/id1438240403.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 2 · 2★ 2 · 1★ 6

## Most critical reviews (6 lowest-rated)

### 1/5 — Connecting

*2026-01-08, version 13.0*

Always a challenge with connecting.  Very frustrating

### 1/5 — Not compatible with iOS 16.1

*2022-10-31, version 10.0*

Not compatible with iOS 16.1. As a result, keys do not sync to the app.

### 1/5 — iOS 16

*2022-10-05, version 10.0*

System worked great until I updated to iOS 16. Now it will connect to my key but never shows the battery percentage and the key gives a 3 second red when I try to use it. Loaded the app to my android secondary device and it works.

### 2/5 — Constantly fighting with connection issues to key and server

*2024-04-09, version 13.0*

I have to update my smart key often, and it can sometimes take an hour to do it. No matter how strong the network coverage is, whether I’m on WiFi, the battery level of the key- nothing seems to make a difference or make it more likely to work. 
iPhone 13 Pro
Latest fw

### 3/5 — Update

*2026-03-16, version 15.0*

Is there an update to the app to correct the issues with communication and credentials not being accepted? It’s a bit troublesome when you can’t get your key to upload to earn a paycheck.

### 3/5 — Battery status push notification

*2022-02-04, version 10.0*

Would be nice to have the app notify you when the battery is down past a certain percentage.  My job gave me this fob and it’s the only way to unlock much needed doors with no backup in place.   If your fob is dead you’re screwed.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*