# Xtime Mobile — user reviews > 140 indexed App Store user reviews of Xtime Mobile by Xtime, rated 1.70/5 from 373 ratings. - Source: https://appshunter.io/ios/app/xtime-mobile/id1386961187/reviews - App overview in markdown: https://appshunter.io/ios/app/xtime-mobile/id1386961187.md - Rating breakdown: 5★ 38 · 4★ 11 · 3★ 10 · 2★ 41 · 1★ 273 ## What do users think of Xtime Mobile? Overall sentiment: negative **Pros** - 🚀 Fast and efficient - 👍 Easy to use - 💡 Innovative features **Cons** - 🐛 Frequent crashes and bugs - 🔋 High battery consumption - 📤 Unreliable media uploads - 🔍 Confusing navigation and UI - 🕰️ Slow performance and loading times **Commonly reported bugs** - Camera focus issues - Inconsistent video recording - Unexpected app logout and login issues - Repair order history not displaying properly **Most requested features** - Ability to delete media in bulk - Improved camera functionality and quality - Customizable notification settings - Seamless integration with desktop version ## Newest reviews (20 of 140) ### 1/5 — Xtime-waste *2026-05-05, version 8.39.0* Too many issues, incredibly inefficient. ### 1/5 — Update *2026-04-23, version 8.38.0* This new update is a joke not only cant you listen to anything via airpods while taking pictures or videos, the function for photos and videos in the new update is completely backwards and does not specify what you are using a photo or a video, anyway i can go back to the older update ### 1/5 — Trash *2026-04-23, version 8.38.0* Last update completely screwed this app now I have to shut my music off in and restart the app to take a video and now everything is super slow great job! ### 1/5 — Bad quality *2026-04-04, version 8.36.0* Video and picture quality bad even on a newer phone and like how their a zoom but doesn’t really zoom in which tech need when a phone can’t reach in tight spots ### 1/5 — Cannot log in *2026-03-24, version 8.37.0* Worthless app. The Software developers need to find a new career ### 1/5 — Cannot login *2026-03-20, version 8.37.0* I'm greeted with a blank white page when I hit sign in. Other sign in option does not recognize my email that ive used on multiple devices to login to my account. No response from their "help" team. Useless app!!! ### 1/5 — Xtime app *2026-03-04, version 8.37.0* Overall the app and Xtime in general is slow, doesn’t work when you need it to and the video portion of the app is inconsistent and everytime they update the app they make it worse. ### 1/5 — Background upload *2026-02-24, version 8.36.0* Will not allow you to upload in the background if your screen shuts off, you have to set the upload process over again this app for the most part is pretty good. It gets annoying just because of this stupid little issue. ### 1/5 — Cdk is much better this app lasted only 2 weeks at my job *2026-02-21* I work for a dealership that used cdk service for years. Management decided cdk was too unreliable and buggy so we tried to switch to xtime. This app somehow made cdk service look like gods gift to dealers which is beyond impressive considering how terrible cdk is. This app has horrible video and picture quality as well as when a car is checked in by a lot attendant a service writer can not acess the repair order on their desktop. A writer would have to physically take a ipad from the lot attendant and take over the process that way. This was wildly inefficient and limited the speed a repair order can be written dramatically increasing customer wait times. This also made everyone’s job much harder adding the need to track down which ipad had which customer’s information. This company also sent out 3 representatives to train us who frankly did not have a clue what they were doing and basically sat there and did nothing while the system crashed and burnt. I know this was not exactly xtime’s fault as a company but their employees were wildly unprofessional and one of them was even clearly high on the job which was a whole different issue but these people should be vetted better than this from a service that im sure was not in the slightest bit cheap. This was a long review but to sum it up this made the dumpster fire that is cdk service look like a fantastic piece of software. ### 1/5 — App and reps are a joke *2026-02-13* This app is god awful, and when trying to provide the reps with info to help the app they gaslight you and say that there’s no issue. Recently I was told there’s a noise suppression setting in the app, but the rep couldn’t even provide where to find it. Unsurprisingly there is no setting. When trying to use the camera through the app it has a hard time focusing, they’re response was that it’s no true, even though a shop of 25 guys all see it with their own eyes. Y’all are a joke ### 1/5 — Camera issue *2026-01-30, version 8.36.0* This app has been all around more of a problem then a solution for me at my place of employment. Today trying to do my inspection videos my camera is no longer about to be turned sideways and it takes away from the quality of the video footage for a better view for our customers. Please fix this issue immediately ### 2/5 — Was working fine before this current update. *2026-01-30, version 8.36.0* For work I need to use XTime. And when I record a video and upload, it says fail to upload - so I have to save the video and then re-upload. ### 1/5 — This app sucks *2026-01-27, version 8.35.0* This is literally temu alldata ### 1/5 — Terrible *2025-12-08, version 8.33.0* I am forced to use this at my dealership, while taking pictures and videos it will intermittently crash and log you out, deleting all pictures and videos you take… and you will have to do it all over, as a technician it’s very frustrating. I highly advise anyone not to use this if possible, would rate it negative stars if I could. ### 2/5 — Bad app *2025-12-03, version 8.33.0* Freezes up often, camera focus is bad, has a lot of glitches and doesn’t upload video all the time. ### 1/5 — App crashes and fails to upload videos. *2025-11-21, version 8.33.0* Nothing like wasting my time on every vehicle. We are forced to record a multipoint on every car, yet half the time we have to do it multiple times because the video does not save. This is trash. ### 1/5 — Trash 0 out of 5 starts *2025-11-06, version 8.33.0* When your job is on the line for pictures, videos and the app fail to upload. You would like that most dealer use this awful app they could make it functional. But there we are. ### 1/5 — Garbage. *2025-11-04, version 8.33.0* Our pay are is on this app, and it is TRASH!! Camera failure, can’t push vehicle status on mobile app, even simple things like when making ASR’s - double space creates a period - doesn’t exist. ### 1/5 — saving videos *2025-10-24, version 8.33.0* The app has stopped saving the videos. I’ll create an in depth video for clients concern just to find out that the video doesn’t save after recording. I will have to do the video 2,3,sometimes 4 times before it will save. junk complete junk of an app. it used to work fine ### 1/5 — Why do dealers buy this trash? *2025-10-23, version 8.33.0* So this app constantly goes through updates to “fix” the issues and end up making them worse. There is no fail-safe. This developer is like paying someone to not do their job. Its disgraceful and serves no purpose except the developers. Hopefully this app shuts down. Trash. ## Most critical reviews (10 lowest-rated) ### 1/5 — How does it function this poorly *2026-08-03, version 8.42.0* Its been a week and we still cant upload media at all. No chat media no RO media. Also chat freezes randomly. This is dealership wide. ### 1/5 — Unacceptable *2026-07-28, version 8.36.0* I can’t even log into my iPad after last update.Can’t AI develop a better app? ### 1/5 — Worst app to work with *2026-07-22* This is the single worst app I’ve ever used. Constantly having connection issues. Chat feature never works. Logging me out randomly for no reason. And the most annoying part is it purposely making my picture and videos way lower quality, blurry and hard to view. Another grudge I have is for whatever reason I’m not aloud to play any kind of media in my Bluetooth headphones and take a video at the same time, like why not. Really annoying app to work with. ### 1/5 — Terrible *2026-07-14, version 8.41.0* They want us using this to do videos. You spend all your valuable time making the video just for it to mess up and get deleted causing you to remake the video losing time and money. ### 1/5 — Login issues *2026-06-23, version 8.41.0* It keeps signing me out everyday…used to stay logged in for weeks…now it just signs me out everyday… ### 1/5 — Bad quality *2026-06-21, version 8.41.0* Video and picture quality bad even on a newer phone and like how their a zoom but doesn’t really zoom in which tech need when a phone can’t reach in tight spots also new update got rid of older iPhone os so you have to have at least 16 or newer ### 1/5 — Sign in = Awful *2026-06-09, version 8.40.0* Please fix the sign in and camera bugs. I've been signed out after every car I work on and it really pisses me off having to sign back in every after every vehicle, it puts a huge pause on these stupid videos I have to make. As for the camera, please, I want to be able to control the focus area, please!!! ### 1/5 — Blank screen *2026-06-02, version 8.40.0* For the past week, I’ve been trying to log in, I’ve reset my phone, updated it, put it on cellular and WiFi but I can not get past this blank screen when I press sign in. It redirects me to a page I believe I’m meant to actually log in on but it’s completely blank no matter what. ### 1/5 — Boooo why does it require minimum IOS 16 *2026-05-29, version 8.36.0* Please see title ### 1/5 — Company does not care *2026-05-15, version 8.39.0* Worst app I’ve ever had to use in my life. Camera quality for some reason is terrible so I need to use my phones camera then upload instead of the apps built in camera function. Signs me out every day. Assigning work is terrible. If you are a business owner do not use xtime your employees will hate you ## Most praised reviews (10 highest-rated) ### 5/5 — Works great! *2025-03-06* I’ve been using this for years and while there may seem to be hiccups most of the issue is with the tablets themselves. I notice a lot of the reviews mention not being able to delete media or in bulk. This can be done through photo storage on the tablet. There are more things I’ve learned but this is a review not a how to. ### 5/5 — Great app *2023-09-28, version 8.12.0* Love it, easy to use and does not keep any media on my iPhone. ### 5/5 — Huge upgrade *2023-01-19* This app lacked severely when first released, however, 2023 has proven that XTime is listening! I can now complete my entire multipoint inspection and communicate with anyone directly through the app. Notifications help save time and the layout update is easy to navigate! ### 5/5 — It’s good *2022-06-03, version 7.96.0* It’s pretty handy actually ### 5/5 — Good improvement *2019-10-17, version 7.68.0* Needs a few fixes but so much better than the old texting ### 5/5 — Love this app. *2018-06-21, version 1.2* Easy to use, couldn’t ask for more. ### 4/5 — Please *2021-05-03* Please bring back the option to pull up ROs in dispatch everything worked fine until this last update. Now I have to go to the computer to accept a RO in dispatch then go back to my phone to do the inspection it’s aggravating when before I never had to touch the computer ### 3/5 — I fix the Xtime crash *2025-06-19, version 8.29.0* You just need set language to English and that’s it : / ### 3/5 — still needs work *2024-10-08, version 8.21.0* RO history in the app is useless, just lists all recommendations not what was actually approved...... leaving you no option but to use the pc version to see what was already done. ### 3/5 — Needs notifications *2024-03-21, version 8.14.1* Love the app but Would be wonderful if I got notified if the people want their air filters or not anything like that --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*