# XUNO Family — user reviews > 59 indexed App Store user reviews of XUNO Family by Semaphore Consulting Pty Ltd, rated 4.70/5 from 14 ratings. - Source: https://appshunter.io/ios/app/xuno-family/id1291835809/reviews - App overview in markdown: https://appshunter.io/ios/app/xuno-family/id1291835809.md - Rating breakdown: 5★ 11 · 4★ 2 · 3★ 1 · 2★ 0 · 1★ 0 ## Newest reviews (13 of 59) ### 3/5 — Notifications error *2026-03-25, version 2.5.0* Unable to delete notifications and even after reading them, they do not get marked off as read. This has been ongoing and become worse after the last update. Please fix it. ### 2/5 — Horrible *2025-02-12, version 2.4.1* App alternates between freezing or forever loading and nothing happens. Horrible considering parents rely on this for school communications. ### 2/5 — Unpredictable and glitchy *2024-03-19, version 2.3.30* Developers need to work on improving this app. It is slow to load, often loads once and when you click on something else, takes forever to load or doesn’t load at all… sometimes asks to login again although already logged in for that session. Just lots of little bugs that need looking at…. ### 3/5 — Confusion with notifications *2024-03-06, version 2.3.30* It’s very difficult to navigate within the app and the notifications count is so misleading, not precise some cases and not pointing the correct notification item. ### 3/5 — Good, but… *2024-02-21, version 2.3.30* Normally I love Xuno because it just works. However a recent update means the app is frequently asking for login details - which means it isn’t just working. Tried to contact the app support through the AppStore links and they went nowhere. Not happy. ### 2/5 — It’s ok sometimes *2023-12-03, version 2.3.30* It’s good but it’s lags ### 2/5 — Sloooowww *2023-09-06, version 2.3.30* This app is so slow to use. Takes forever to load anything so I lose interest. Hard to navigate, as logical information is not grouped together. Never know if/when there is information in the app I actually need to look at as notifications are not sent. Only if the school send me an email to let me know there’s something I need to do in there do I go in and persevere trying to load pages to try and find it. 👎 ### 2/5 — Always freezes *2023-06-04, version 2.3.1* This app is so frustrating to use on an IPhone. It logs me out every single time I use it so I have to login manually each and every time I open it. Which is several times a day sometimes. Also, quite often, once logged in, I get the circle of death. For example I may have a message to read or respond to. so I click on messages and just get the circle of death ! So annoying 😤 ### 3/5 — Notifications *2022-10-04, version 2.2.6* On the app u will see that there messages or alerts waiting to be read but it would be great when u open the app if a red dot appears on which sub heading I need to view. I find I have to go into alerts, messages and notifications as I am never sure what sections it’s in. ### 2/5 — Annoying *2022-09-05, version 2.2.5* The app always has a badge notification symbol saying 1,2,3 ect about the unread information but once it is opened and read that stupid number does not go. So I don’t know if I either have a new notification waiting to be read or an old one that just won’t go once opened. Be really good if they actually fixed this problem as it has been happening all year since I first downloaded the app when my child started school. Pretty disappointing that they can’t even fix the simple bugs ### 3/5 — Takes too long to load a page *2022-08-21, version 2.2.5* Good for communication with teachers, but sometimes it takes forever to load a page. Very disappointed. ### 3/5 — Good but so glitchy *2022-08-10, version 2.2.5* Love the idea of the app but I have 2 kids at different schools and I don’t get any notifications despite having them turned on and the app keeps logging me out all the time. ### 1/5 — Def needs improvement *2022-05-12, version 2.2.2* Seriously needs improvement. I have deleted and downloaded this so many times already because for some reason when I open it, it will just give me an error saying “incorrect username and password” even though I did not sign in/out. I have no choice but to use it as the school asked us to. Overall, not happy with this app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Xuno: School Shooting *2025-08-05, version 2.4.1* Xuno killed my family ### 1/5 — too many bugs *2024-10-22, version 2.4.1* This app is rubbish. It’s good for getting information from the school, but you can’t delete any notifications. It constantly says error and try again. Deleting and re-installing didn’t help. Once you’ve read a notification and closed the app the icon still says it’s there. So frustrating, and slow!! ### 1/5 — Most unreliable communication app ever! *2024-06-13, version 2.4.1* This is the worst platform ever. I hate that my son’s school is subscribed and paying for this garbage! Only works half the time and that’s when you open, close, open again, wiggle your nose and squint while standing on one foot! ### 1/5 — Opened *2024-02-06, version 2.3.30* Haven’t been able to open it for 3 days ### 1/5 — Bad *2023-07-27, version 2.3.23* Barely even works ### 1/5 — SLOW ! *2023-02-02, version 2.2.9* The idea is great but it just dosnt work for me, app is updated, new iPhone, full internet and it won’t load anything. Would be quicker to send messages in the post, sort it out ! It’s actually not good enough. It hasn’t work properly for over a year now. ### 1/5 — Fix this app- too glitchy *2022-12-10, version 2.2.8* Can not scroll up thru notifications section ### 1/5 — Worst App! *2022-07-28, version 2.2.5* Worst app as I ever come across with. It's so slow that I neede to wait hours to have something done. Schools, Parents, and Administrators, statbaway from this app. ### 1/5 — Not practical *2022-07-21, version 2.2.4* Was forced to use this for school, I am in grade 8. Hard to navigate, even if you have the right password it sometimes won’t let you log in or change the password, very bad system overall. Glitches VERY OFTEN which is so bad because my timetable is on there and often I will not know what class to go to!! all my other peers have had these problems too. If you’re thinking of using this app I 100% DO NOT recommend, I have gotten so much anxiety from not knowing what class I have next which is unfortunate regarding my school has high expectations for the students to be organised. I’ve even gotten a detention for wearing the wrong uniform all because the XUNO app would not let me view it!! My school does nothing about this it’s so annoying. DO NOT USE THIS APP! ### 1/5 — Worst School App *2022-07-02, version 2.2.3* I am trying to login my credentials. Error message came credentials are incorrect. No option to reset password. Even web portal doesn’t have password reset option or login option. ## Most praised reviews (10 highest-rated) ### 5/5 — XUNO the easy way to stay in touch *2024-06-16, version 2.4.1* I love that we are able to have XUNO at our school. It is an effective and efficient way to communicate and be in touch with the school. ### 5/5 — Skibidi Toilet *2024-06-01, version 2.4.1* Sigma 🗣️ ### 5/5 — Best *2023-10-09, version 2.3.30* Best thing ever ### 5/5 — Fantastic! *2022-08-13, version 2.2.5* Now I know people will be shocked. But I don’t know why there are so many bad reviews, cause I have used this app for 3 years and it’s always been alright I’m a student and it always shows my school and events even if we’re not doing remote learning. It has the right school it has a calendar which has all my events coming up in my school ( excursions dress up days etc). So maybe you should change devices cause I use to have XUNO on my laptop and it was glitchy then I swapped to my iPad which is much better. So don’t hate so much it might be the school or the device your using. Or the school changed your password you never know. ### 5/5 — Xuno *2022-03-18, version 2.2* Get u get the app so it’s working properly ### 4/5 — Review *2024-03-03, version 2.3.30* Great app. Sometimes overloaded with people. Overall still good 👍 ### 4/5 — Unable to go back from a page *2023-03-09, version 2.2.9* It’s a great app, but it’s a little annoying to start from the beginning when you want to go back and see the list of things. Specifically when you are trying to make a payment. ### 4/5 — Notifications are minimal *2021-05-27, version 2.1.13* Since updating the app I no longer get notifications as they come through. I have all notification settings on but still nothing. Very disappointing ### 4/5 — No push notifications *2020-05-08, version 2.0.8* I love this app, but lately I only seem to receive the occasional teacher message notification via email, but no other notifications pop up until I open the app. I miss this. ### 3/5 — Difficult to use *2026-07-13, version 2.5.2* The app is effective, but would be much more useful with some usability tweaks. Specifically, there is no way to go from event detail directly back to the list of events, so yer need to go back to the dashboard and start again. PDF and other docs (eg reports) are shown too small to be readable, and app doesn’t seem to allow a pivot to landscape mode. On the positives, the relevant info is there and accurate, so thumbs up for that. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*