# Y-cam — user reviews

> 50 indexed App Store user reviews of Y by Y-cam Solutions Ltd, rated 2.50/5 from 88 ratings.

- Source: https://appshunter.io/ios/app/y-cam/id1076367744/reviews
- App overview in markdown: https://appshunter.io/ios/app/y-cam/id1076367744.md
- Rating breakdown: 5★ 21 · 4★ 9 · 3★ 7 · 2★ 7 · 1★ 44

## Newest reviews (14 of 50)

### 4/5 — Very good value

*2019-01-30, version 3.6.1*

I had cameras since they came out and they are still working well.
Don’t mind that back recording is not free anymore

### 1/5 — Now subscription needed

*2017-12-19, version 3.4.1*

Had the camera for almost 4 years and it served me well, together with the app. The fact that no subscription was required was the deciding factor for me to chose Y-cam. Out of the blue, now is a paid subscription needed in order to store the recordings. Would have expected to get grandfathered in at least an offer for a 1 day storage free model, but no. Camera is useless for me now. Very disappointed.

### 2/5 — Sad

*2017-11-30, version 3.4.1*

This camera used to have free 7-day motion detection and cloud recording which distinguished it from the many cameras out there. They dropped the free cloud recording out of the blue today, now need a subscription for what was free previously. At the very least should have continued to offer 3-day or even 1-day free cloud storage. Now it’s the same as any other camera you can get. I recommend shopping elsewhere. Previous review was 5 stars. Sad.

### 1/5 — New version-location recording won’t reset

*2017-10-20, version 3.4.0*

The newest version broke location recording. Can’t reset the location. Even after attempting to allow the app access to the gps, it goes back to never by itself. Arghhh.

### 3/5 — Dependable

*2017-09-17, version 3.3.0*

For the most part I'm satisfied. The audio is bad when voices are raised. The picture is ok. Unlike another camera I have from another maker, this camera rarely needs to be reset. It's simple to use. I would like the capability be able to talk back

### 1/5 — Records when I move in the house

*2017-08-04, version 3.2.0*

It records every time I walk in sight of it and there is no way to stop it. No turning on location recording does stop it. The it is difficult and slow to erase all those recording,

### 4/5 — Multiple Cameras

*2017-07-13, version 3.1.1*

I have 15 of these in a couple locations and they work better than average.

### 2/5 — Good idea, poor execution

*2017-07-13, version 3.1.1*

I have purchased 5 of these cameras. It's great that they offer 7 days of free cloud storage. When I check the Live video feed it's either delayed or worse it just shows a cached screen from before, sometimes from days ago. If everything works as they are designed to this product would be great. Can someone please fix these bugs?

### 3/5 — Good quality but long delays

*2017-06-25, version 3.1.1*

Great concept.  Like the cloud storage.  However annoying, long delays for access to live camera from iPhone and history is always delayed by at least 20 minutes.

### 1/5 — Crashes Instantly

*2017-06-23, version 3.1.0*

This has never been a stable or dependable platform, but this new update is terrible, crashes in less than a second.  Only use for these cameras are as decoys.

### 1/5 — No live video IPhone 7

*2017-06-20, version 3.1.0*

The live video does not work with the iPhone 7 on wifi.  No matter how long it buffers or the wheel spins the live video never plays.  However, if you use chrome on your computer everything works perfectly.

### 1/5 — Location Recording Doesn't Work

*2017-06-18, version 3.0.0*

Setup location recording and camera still recording when home so you can't use internet since camera using all bandwidth- have to plug and unplug camera - big step down from old application in my book.

### 1/5 — No news isn't always good news.

*2017-06-13, version 3.0.0*

Aesthetically, it's a nice app for monitoring your security cameras. Functionally, it is worthless...worse than the last (if any of us could imagine that was possible). First of all, maybe you shouldn't instantly notify everyone that the old app was no longer working and you had to switch to a new app to monitor your cameras. A little heads up maybe? Conversion period? Nope...instantly cut off.  I had to pull off the road to upload the new app in hopes of keeping any notion of security. 

Function...crap! I have three cameras. One now has nothing but a grey screen, and the app says it's functioning properly. A second has a black screen and hasn't sent any notifications that there is a problem, but I can't pull up the camera. The third has a picture, but there is an awful feedback sound that drowns out anything that might be in the room. No email...no push notifications...nothing. 

The positive reviews of the new app are either complete fabrications or people who don't monitor their cameras through this app at all. Sure there is a great screen shot of what your camera saw on the home screen, but that could be hours, days, or weeks old if you aren't paying attention. Summation...YOU CANNOT RELY ON THIS APP FOR SECURITY. If Y-cam wants to pretend like they have a viable product, they need to step up and make a viable monitoring system!

### 4/5 — Latest app much improved!

*2017-06-09, version 3.0.0*

I have both Y-cam and Neat products. Before this latest major app upgrade I found myself going to my Nest app because it had a better user interface and more rapid response time. This new Y-cam app has brought the user experience back up to almost par with nest.  The only other feature I would like to see is the controls scrolling I am able to do with Nest. The image is better with Y-cam - less fisheye.

## Most critical reviews (10 lowest-rated)

### 1/5 — Last 2 updates are troublesome

*2022-04-24, version 3.7.5*

Can’t make changes to camera settings. Cameras may or may not record. Very distressing. I invested a lot of money in this product and support does not return email requests for assistance.

### 1/5 — Wast of money!

*2020-12-21, version 3.7.3*

I have three cameras and the all not losing at all it is been 4 month, I can’t even reach out for this Company،  I send to many emails they don’t answer to fix my issue! Wast of money!

### 1/5 — Service has gone downhill

*2020-05-06, version 3.7.2*

I bought 18 cams for 3 properties and have been a customer for 3 years.  The online access is the only way I can access my cameras and it’s being phased out.  The app is junk.  I log in and get a confirmation email notification my device is connected, but the app gets stuck on the login page.  It won’t work on an iPhone or Samsung Galaxy.

### 1/5 — Other older model used to work well

*2019-08-01, version 3.6.1*

I had one of the earlier versions of this camera + app + service and worked very well. With the new app, I can get *maybe* one single frame of video, but more likely the app just crashes. Pretty useless now.

### 1/5 — Garbage

*2019-01-06, version 3.6.1*

Purchased this camera because of free 7 day cloud recording and now they took it away.  If the free cloud storage was reduced to 1 day I would have been happy but now this camera is useless.

### 1/5 — Works well but has monthly fee

*2018-12-16, version 3.6.1*

I would not buy again. Camera is good but the monthly fee is not worth it. Only buy camera that has its own on board video storage.

### 1/5 — App keeps crashing

*2018-12-11, version 3.6.1*

After I have made the update. The app keeps crashing. It isn’t really working. Please advise.

### 1/5 — BEWARE!!!

*2018-11-30, version 3.6.1*

I bought 3 cameras just before the company decided to charge monthly for each camera. What a bait and switch program this was!!!

### 1/5 — Absolute Garbage

*2018-10-02, version 3.6.1*

This company will soon be out of business and the cameras will be worthless. Look elsewhere, NOTHING works.

### 1/5 — They screw you over, do not buy!

*2018-05-23, version 3.6.1*

I bought two security cams w/ “free forever 7 day storage”, advertised on their site and w/ a big sticker on the box.

Within one year this became 7 day/3 yrs and then “no free storage at all anymore for you!” (and everybody else)
So cams are essentially useless for security purposes now, as only live feeds are working.

Do NOT promise me one thing, sell me stuff on that and then pull out.

1 star, because I can’t give zero ratings.

## Most praised reviews (10 highest-rated)

### 5/5 — Does exactly what I need

*2020-03-19, version 3.6.1*

I’ve been using this service for 7 years and was shocked to see the poor feedback. My sister lives in same town and has a disability. Instead of dropping in twice a day I can use this system to  check in. With the still picture views  I can quickly tell she is ok without feeling like a voyeur. I have found this simple to set up and use and highly recommend it.

### 5/5 — Best Value

*2019-01-20, version 3.6.1*

The cameras perform very well. Had them for sometime and I’m the happy with the features. Even though it was free at some point and now is a paid service the overall value is  better than anything out there (based on the number of cameras). Looked at other services, but y-cam came on top every time.

### 5/5 — Awesome

*2019-01-07, version 3.6.1*

We love our Y cams we have 1 in the front and 1 in the back

### 5/5 — Happy with service and camera

*2018-11-22, version 3.6.1*

Have had the camera for several years and get excellent videos.  A little unhappy about having to now pay for a week’s storage.

### 5/5 — Cannot beat this product line

*2017-10-06, version 3.3.0*

I have had Y-Cam's for many years. The product always performs and provides a piece of mind when the kids arrive from school. This also keeps me aware of any people that are not supposed to be on the property.

### 5/5 — Y-Cam Rocks

*2017-06-22, version 3.1.0*

Great camera and no extra fees is the best part.  Clarity is really good and the app and features are great.  I highly recommend this product.

### 5/5 — Highly recommended

*2017-06-07, version 3.0.0*

We have had our monitors for Two years. No problems. Questions still answered by great customer service.

### 5/5 — Best camera for price

*2017-04-16, version 2.2.2*

Best one I've used yet.  Easy and reliable.  Tech support actually solved my issue for me unlike other companies I tried before y-cam.

### 5/5 — Y-Cam is great

*2017-03-01, version 2.1.1*

Y-Cams are easy to set up, and do a nice job of providing an image Day or night.

I like the motion area feature, but on the outside cameras, you get a lot of false positives from rain, wind, and leaves.

I hooked all my outside cameras up POE running off a Ubiquity switch that also runs POE to the APs.  That is on an UPS, so the cameras keep running during short power outages. 

The app is great, allowing you to view the cameras and liters from the sensitive mic in real time, or recorded segments when the camera detected motion.

### 5/5 — It works!

*2016-06-17, version 1.1*

Recently spent 2 months in New Zealand and was able to login and check videos on an NZ Telecom internet connection.  The Foscam and Ameritech apps did not work.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
