# Y-Drive App > On-demand and pre-booked ride-hailing service with real-time tracking and cashless payments. (iPhone/iPad app by Y - Drive PTBO Inc..) - Source: https://appshunter.io/ios/app/y-drive-app/id1466012841 (this page in markdown: same URL + `.md`) - Developer: [Y - Drive PTBO Inc.](https://appshunter.io/developer/1447140178) - Category: Travel - Price: Free - Rating: 4.70/5 from 39 App Store ratings · 63 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 116 MB - Languages: American English - Released: 2019-08-26 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/y-drive-app/id1466012841/reviews.md ## What is Y? Y-Drive PTBO is an amazing smartphone app that allows passengers to book or pre-book a ride within seconds at the touch of a button. Just install, click and go while leaving the driving to us! GET A RIDE WHENEVER YOU NEED ONE • Tap to book or pre-book your car in seconds • Be on wheels with professional and specially - trained drivers FOLLOW YOUR CAR AT EVERY TURN • Fully track the arrival of the car in real – time • Keep your driver constantly in touch by phone calls or messages MAKE PAYMENT CASHLESSLY • Know how much you have to pay before on board • Enjoy the convenient cashless payment method CLOSELY MANAGE YOUR PAST AND FUTURE BOOKINGS • Keep all your past trips under review with multiple receipts • Get e- receipts for better storage and management To get more information about Y-Drive PTBO, please visit: https://www.ydriveptbo.com/ If you have questions about this app or would like to provide feedback, please email us at: Info@ydriveptbo.com ## Key features - Book or pre-book rides instantly - Professional and trained drivers - Real-time car tracking - In-app driver communication - Cashless payment options - Trip history and e-receipts ## What do users think of Y? Overall sentiment: negative **Pros** - 👍 Friendly drivers - 💰 Competitive pricing - ✅ Reliable service (for some) - 🚗 Clean vehicles - ✨ Good customer service (sometimes) - 📍 Available in smaller towns - 🤝 Safe and comfortable rides - 🗺️ Ability to track driver - 👍 Easy to use app - 🚀 Fast service (sometimes) - 🌟 Good conversationalists - 💯 Supports local community **Cons** - 😞 Frequent late drivers - ❌ Unreliable ETAs - 😠 Poor customer service - 💸 High cancellation fees - 🚫 App glitches and crashes - 📉 Unreliable app functionality - ⏳ Long wait times for rides - 💰 Overcharging and incorrect charges - ❌ Difficulty getting rides - 👎 Rude customer service representative - ⚠️ Navigation issues (long routes) - ❌ Registration issues - ❌ SMS code delivery problems - 💸 Higher fees than expected - 🤔 Confusing pre-booking process **Commonly reported bugs** - App opens to a blank screen - App glitches and cancels rides - Inability to receive SMS verification codes - Payment system errors (overcharging, incorrect reversals) - Registration page not functioning correctly - App not recognizing sufficient funds for rides **Most requested features** - Improve ETA accuracy - Allow promo code application for pre-booked rides - Fix payment processing issues - Enhance customer support responsiveness - Improve app stability and reduce glitches - Streamline pre-booking process - Add dark mode option ## Recent user reviews (10 of 63) All indexed reviews: https://appshunter.io/ios/app/y-drive-app/id1466012841/reviews.md ### 5/5 — Best service *2026-08-12, version 24.3.7* I have bee using this app in Sudbury and they are best ### 5/5 — 🦄🦄Amazing Race For Hunger 🦄🦄 *2026-08-04, version 24.3.6* Thank you so much to Y-Drive For supporting this fantastic cause! *TEAM TWONICORNS FOR THE WIN* ### 1/5 — irate customer *2026-04-08, version 24.3.2* Had my ride set up fora couple of days before for after work @10:10 .15min before they text me saying sorry but this is the busiest time we will need to cancel ur ride - next time is 11:30. I had no way home but to walk an hr from one end of town in the freezing cold to the other with feet/ knee issues and being a woman. Thanks Y Ride Y stands for YOU SUCK!!! ### 1/5 — Bad ETA *2026-03-06, version 24.3.0* Drivers are great but if the ETA says 5-8 mins prepare for a 20-30 min wait. Every single time. ### 1/5 — Disgusting customer service *2026-01-02, version 24.1.0* I rely on this ride service to get to and from work and have spent hundreds of dollars in rides. I often work in the morning when ETAs are high. They have an option to book your ride in advance, but if you do that your fair goes up by multiple dollars. This morning I was waiting to be paired with a driver, and received an automated message that it would take longer than normal to find a driver and that they MAYBE will match me within 20-30 minutes. I proceeded to wait to be paired with a driver, and after 15 minutes they sent me another message saying my ride was cancelled and that I need to rebook again (which in theory would start me at the end of the queue). The nail in the coffin was that I was then told by their customer service that I “never responded if I wanted to wait 20-30 minutes” and that’s why they cancelled me. The message is worded and sent as if it’s auto-generated, and said NOTHING about having to reply to stay in the queue. Ultimately I had to call a cab as I couldn’t afford to wait any longer, because like I said, I rely on this service to get to work. And by then, I would have been late. Terrible service, don’t recommend to anyone unless you have nothing better to do but wait around, or if you’re willing to spend what you earn in an hour to book in advance. ### 5/5 — Pleased *2025-12-27, version 24.1.0* We use YDrive for my son to and from work.Not one single issue except for last night due to the weather.App glitched and cancelled his ride and was unpleasant,but, it was addressed right away and refunded,so to me that made it right as rain.Weather conditions are not anyone’s fault.Will continue using this company.🤜🤛 ### 1/5 — App is unreliable *2025-09-08, version 23.0.5* First couple of weeks I had it installed, it worked fine. After that it would open to a mostly blank screen. The map was there, but the bottom half of the screen where you enter the details was blank. Customer service was uninterested in helping. ### 1/5 — Wait for 10-15 minutes and no one accepts your ride. *2025-07-20, version 23.0.2* Tried to book a ride going and coming home from dinner as we were drinking. Waiting 10 minutes for a confirmation on the ride and ended up cancelling both times and called a cab. Waste of time don’t bother ### 1/5 — Awful experience *2025-06-09, version 23.0.1* The drivers are always late, even when you try to prebook in advance, and if you cancel the ride after waiting for so long which makes no sense anymore they charge you a cancellation fee. Will avoid using this app at all cost now. ### 2/5 — Disappointing experience *2025-05-24, version 23.0.1* I get I live in a small town but I was excited to see this service compared to the big usual ride shares. We couldn't get a ride to the restaurant so ended up walking. On return we got matched to a driver in the neighbouring town and it was 17mins away. 10 mins from arrival it suddenly got cancelled and they they claim it was my end. ## Frequently asked questions about Y ### What does the Y-Drive App do? The Y-Drive App allows users to book or pre-book rides within seconds. It connects passengers with professional drivers, offers real-time tracking of their vehicle, and facilitates cashless payments for a convenient travel experience. ### What are the key features of the Y-Drive App? Key features include the ability to tap and book or pre-book a car, access to professional drivers, real-time tracking of your car's arrival, in-app communication with your driver, cashless payment options, and the management of past and future bookings with e-receipts. ### How does payment work in the Y-Drive App? The app offers a convenient cashless payment method. Users will know the estimated cost before boarding and can complete their transactions without needing cash. E-receipts are provided for better storage and management of past trips. ### Who is the Y-Drive App for? This app is designed for passengers who need to book or pre-book a ride quickly and efficiently. It's ideal for anyone looking for a reliable transportation service with professional drivers and modern payment options. ### How can I get more information or provide feedback? For more information about Y-Drive PTBO, you can visit their website at https://www.ydriveptbo.com/. If you have questions or would like to provide feedback, you can email them directly at Info@ydriveptbo.com. ## Version history (last 5 releases) ### 24.3.7 — 2026-08-07 Bug fixes and improvements ### 24.3.6 — 2026-07-15 Bug fixes and improvements ### 24.3.5 — 2026-04-23 Bug fixes and improvements ### 24.3.4 — 2026-04-21 Bug fixes and improvements ### 24.3.2 — 2026-03-31 Bug fixes and improvements ## Apps similar to Y | App | Rating | Price | Category | | --- | --- | --- | --- | | [Uride Passenger](https://appshunter.io/ios/app/uride-passenger/id1248144806) | 4.7 (153) | Free | Travel | | [URIDE Driver](https://appshunter.io/ios/app/uride-driver/id1204088325) | — | Free | Travel | | [Udrive - Car Sharing & Rental](https://appshunter.io/ios/app/udrive-car-sharing-and-rental/id1062813715) | 4.3 (434) | Free | Travel | | [Poparide](https://appshunter.io/ios/app/poparide/id1045332129) | 4.9 (734) | Free | Travel | | [Park’N Fly Canada](https://appshunter.io/ios/app/parkn-fly-canada/id1399548398) | 1.7 (9) | Free | Travel | | [PRESTO E-Tickets](https://appshunter.io/ios/app/presto-e-tickets/id1525026782) | 4.5 (86) | Free | Travel | ## More apps by Y - Drive PTBO Inc. - [Y-DrivER](https://appshunter.io/ios/app/y-driver/id1466013057) - [Y Drive Eats](https://appshunter.io/ios/app/y-drive-eats/id1609802364) All apps by Y - Drive PTBO Inc.: https://appshunter.io/developer/1447140178 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*