# Yaana — user reviews

> 11 indexed App Store user reviews of Yaana by Yaana Smart Technologies Pvt. Ltd..

- Source: https://appshunter.io/ios/app/yaana/id1403926056/reviews
- App overview in markdown: https://appshunter.io/ios/app/yaana/id1403926056.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Delay in processing payment

*2025-08-31, version 5.0.9*

It took so long to process the deposit amount that we had to leave without taking the cycle despite paying. It is very disappointing

### 1/5 — The app is trying to scam you

*2024-02-16, version 5.0.7*

They will say we will refund your deposit money but the app doesn’t have the option refund. They don’t even receive the call

### 1/5 — Unable to book; Pathetic experience

*2023-06-05, version 5.0.1*

I was in Diu and tried to book a cycle but couldn't do that. It kept on showing an error. Even used the help desk in the app to tell them that but never got a revert. Had paid the initial rs 100 but couldn't use thay, nor am I able to get a refund.

### 1/5 — So expensive

*2022-06-30, version 4.0.8*

I had drove almost for 20 mins and now it is showing a balance of minus 870 rupees

### 1/5 — Not useful

*2020-12-31, version 3.0.5*

The payment method is very bad .
The app is not very helpful
 There should be option  to reverse added money to wallet or  to bank account

### 3/5 — Unlocking issue

*2022-06-09, version 4.0.8*

Here we are facing Bluetooth unlocking issues in Panchkula, Haryana.
Further, lots of cycles are under maintenance and  is not being maintained by the staff.

### 3/5 — Query

*2019-08-27, version 3.0.5*

How do I get my security amount back after I don’t want to use this app anymore

### 3/5 — Bugs

*2019-08-22, version 3.0.1*

Not able to enter the referral code in IOS version. Plus the app is getting stuck while  Unlocking.. there is no tracking feature once u r riding. and no time is being displayed regarding the ride time or time left. Overall the cycle is good and looks durable. Lets see how the city responds.

### 4/5 — Good stuff

*2019-08-28, version 3.0.5*

It’s an great idea towards nature and our health also the cycle is amazing everything is nice except the basket the above basket is small that when I keep my phone in it, it falls down even from a small jerk they need to improve that basket it should be a little more deep and big

### 5/5 — Very good App to use

*2021-08-23, version 4.0.2*

Very very good app but plz fix the by cycles some of them are broken

## Most praised reviews (1 highest-rated)

### 5/5 — Innovative idea

*2020-06-20, version 3.0.5*

This is an innovative idea.
Really hats off to you guys what a way to beat pollution, traffic, fat issues, etc. in just one shot.
I am a regular user of your cycles.
In just ₹5 I am able to commute to a different sector.
Also the cycles are always in pristine condition.
I use your service in Panchkula, Haryana.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-06.*