# Yakima Federal Savings & Loan — user reviews > 38 indexed App Store user reviews of Yakima Federal Savings & Loan by Yakima Federal Savings and Loan Association, rated 4.76/5 from 1,736 ratings. - Source: https://appshunter.io/ios/app/yakima-federal-savings-and-loan/id938211422/reviews - App overview in markdown: https://appshunter.io/ios/app/yakima-federal-savings-and-loan/id938211422.md - Rating breakdown: 5★ 1,472 · 4★ 144 · 3★ 43 · 2★ 18 · 1★ 34 ## What do users think of Yakima Federal Savings & Loan? Overall sentiment: negative **Pros** - 👍 Easy to use app - 💡 More transaction options - 🚀 Smooth performance **Cons** - 🐛 Frequent app crashes - 🔒 Security concerns with SSN storage - 🔍 Lack of account details and transaction history - ⏱️ Slow loading times - 🔒 Unreliable login and authentication **Commonly reported bugs** - Enrollment screen not working - Inability to access account details - Frequent sign-outs and login issues **Most requested features** - Improved notification system - Faster app performance - More detailed transaction history ## Newest reviews (13 of 38) ### 2/5 — More Transactions *2025-09-23, version 25.1.320* The app is awesome but I wished I could access more transactions ### 2/5 — :( *2024-09-22, version 24.1.320* The app was better before this newest update it already was kinda slow before and now it’s even slower and glitchy and you can only have a certain amount of people logged into the same account and random things that didn’t need to be changed I want the old app back!! ### 3/5 — I Miss The Old App!!! *2024-09-20* The previous app was working fine… I’m finding it more difficult and confusing to use the app with this new update, to be honest. **Developer response:** Thank you for your feedback. Many have asked why we have changed our online banking services. Simply put, our data processor was no longer providing meaningful updates or sufficient support for the previous online banking system. While the previous mobile app did look and feel efficient, it was lacking many features that customers expect in the mobile experience, such as access to eStatements, or the ability to register for and use Zelle or external transfer. In short, the mobile experience was not good for customers who are mobile-only users, since the mobile app only presented a subset of capabilities compared to the full web site and many online banking features required that the customer move off the mobile app to a computer to accomplish some tasks. Our data processor provides their financial institution clients many different online banking system options, however the system we have moved to is their most modern system and is receiving development time and effort that they are not providing to their older online banking systems. The handwriting is on the wall; the online banking system that we were on is going to be phased out and we can either move now to a system that is under development or we can wait until we are forced to make the change. We find it more advantageous to switch early and be one of the clients that provides feedback and direction about the system than to be at the end of the line and effectively forced to accept the system as-is. As of the time I write this, many of the early, post-conversion, issues we encountered with all customers, no matter if they were accessing on mobile or through a computer, have been addressed. A number of other issues have been presented to our data processor for resolution. Most of these require development and programming and they have to place them into a development queue behind their current programming efforts. If you have any outstanding observations, we’d be happy to take those and pass them on. Please contact your local branch office and we’d be happy to speak with you and collect information to pass onto our data processor. ### 3/5 — Looked so much nicer before the update :( *2024-09-02, version 24.1.320* The app works fine, but it was a lot easier to tell where everything was before. I feel especially put off by the changes made to the transactions page. It’s kind of hard to look at now. Functionally it’s good but the aesthetic changes weren’t the best choice. ### 3/5 — This update ruined it *2024-08-28, version 24.1.320* The new app update from August 28th has ruined it the experience. The app is clunky, freezes, slow to respond, jittery graphics, it truly feels like a step back to early 2000s. Speed wise exactly the same as using Safari to do banking but even slower loading times. Previous app was a true app with smoothness and no delays. ### 1/5 — Enrollment does not work, crashes every time *2024-05-04* im not able to enroll into the app cause it goes to a blank white screen when i try, and when i click the enroll button it tells me ive been signed out for security reasons. im assuming this is where i actually enroll into the app but its not showing itself to me. this needs to be fixed asap ### 1/5 — Useless App *2023-10-16, version 23.1.72* I've been using this app for a while now, and I must say I'm incredibly disappointed with its performance. It constantly fails to recognize my login credentials, making it a frustrating experience every time I try to use it. It's a basic functionality that should work smoothly, and the app's consistent failure in this regard is truly disheartening. I hope the developers can address this issue soon, as it's making me consider alternatives. C ### 1/5 — Horrible Application compared to other banking *2023-06-05, version 22.2.200* Always has something wrong with it like invalid or log out session if not logged in within a day. Always has connection problems just horrible ### 1/5 — App doesn’t work *2023-03-12, version 22.2.40* I’ve had this app for a while and I can’t enroll or make an account I put the information it wanted and it freezes and tells me To try again it does that every time ### 3/5 — Stupid updates *2022-09-06, version 22.1.100* Mandatory updates for a local yokel bank seems superfluous. Why don’t the developers just quit. By the way, if you want to seem like your in the 21st century, why don’t you have tap to pay features on our debit cards like normal banks do. (Seriously, you have a tap to pay ATM outside, but yak fed card holders can’t use it. Redundant huh?) Rather than make superficial updates to the exterior of your otherwise dated look you got going on inside your stadium branch. The 1970’s called and they want their bank and technology back! ### 2/5 — Everything works except real time alerts. *2022-02-12, version 21.2.70* The app has been growing steady and I was happy until recently the “card control” app was discontinued and implemented in one app. I no longer get real time bank alerts of my card being used and what amount has been taken. The old “card control” app did it instantly. **Developer response:** Thank you for your feedback. The new integrated card management tool in the mobile app has alerting available. After logging in through the mobile app select the Cards tab. Scroll down to the Manage Card section and select Controls & Alerts. Once on the Controls & Alerts page select the Alerts tab and ensure that the option Alert for all transactions is checked. With this option selected you will receive all alerts which the new integrated card management tool can generate. Alerts from the integrated card control feature come to your phone as push notifications. The overall online banking system has a separate alerting feature which is available through the mobile app by selecting the More tab, and once on the More screen choose Alerts. The alerts set up under More apply to the entire online banking system, not just card activity. These alerts can be delivered to you as push notifications, text messages, emails, or to the secure inbox located in online banking as accessed from a computer through a web browser. If you are having difficulty managing alerts, please contact your nearest branch for additional assistance. Our staff would be happy to demonstrate to you the depth and capabilities of the alerting systems. ### 2/5 — New features make using app a pain *2021-11-12, version 21.1.30* New “safety features” are a pain. ### 1/5 — App *2021-09-29, version 21.1.30* The worst app of the banks works once a month ## Most critical reviews (10 lowest-rated) ### 1/5 — Faulty App, Indifferent Attitude *2026-03-19, version 25.2.370* Update: app and online banking still regularly nonfunctional. Down yet again tonight. The incompetence and lack of accountability are unreal. Never in my entire life have I seen any app or service of any kind that goes down or glitches out completely the way theirs does. The frequency with which their online banking simply *doesn’t work at all* is increasing, and undermines confidence in their ability to handle just about anything else. There are never answers, a timeline to have it fixed, or really any sense of accountability at all. Once again, it’s been down all day. I leave for a trip Monday, which is also a bank holiday. I can see a total balance, and nothing else. What’s cleared (and accounted for in that total)? According to them nothing, as it says I have no recent transactions. Can I perform any other function? No. Is anyone going to fix this? As usual, they are not. BUT they will almost certainly lock my debit card at the drop of a hat and make me wait until the next business day to get their permission access MY OWN MONEY. ### 1/5 — I Miss The Old App!!! *2025-12-04, version 25.1.350* This is app makes me want to close my account. FORCING you to enter your social security number to bring up your debit card and saying it’s to see your credit cards (which I don’t have) and then storing that number just in case you get a credit card with them in the future. How secure is this? ### 1/5 — Faulty App, Indifferent Attitude *2025-10-12* The frequency with which their online banking simply *doesn’t work at all* is increasing, and undermines confidence in their ability to handle just about anything else. There are never answers, a timeline to have it fixed, or really any sense of accountability at all. Once again, it’s been down all day. I leave for a trip Monday, which is also a bank holiday. I can see a total balance, and nothing else. What’s cleared (and accounted for in that total)? According to them nothing, as it says I have no recent transactions. Can I perform any other function? No. Is anyone going to fix this? As usual, they are not. BUT they will almost certainly lock my debit card at the drop of a hat and make me wait until the next business day to get their permission access MY OWN MONEY. ### 1/5 — Worst Online Banking *2025-04-19, version 24.1.320* Before the upgrade the YFS app was great. Like they say why fix something when it ain’t broken. At all times of the day I can’t sign in, when I really need to get into my app to unfreeze my card or check for withdraws etc. When I finally get in and I hit card so I can freeze or unfreeze it never loads so I’m stuck for a day unable to do either. I have given it 8 months in hopes they would fix this online banking and app but they have lacked even when I have to drive 15 mins just to go into the bank because the app does not work. Very inconvenient! So they have lost a long time member (of 25 years) because of the lack of any kind of support even with tellers (depending the location you go to) I have withdrawn most of my funds waiting for my CD to mature to take it out also! ### 1/5 — I’ve give the new update some time… *2025-01-30, version 24.1.320* It’s slow, buggy, and annoying. It should not take minutes to load pages in an app… and half the time face ID fails. Please, please, please fix the speed issues, the layout is fine but it’s so dang slow! ### 1/5 — Using This App Is Frustrating *2024-12-31, version 24.1.320* Using this app with this new update is frustrating. So I got a new phone and downloaded the app. For some reason I don’t get notifications (even though I’ve allowed them), have made it the primary phone and still don’t get them!! Also, have saved my login info and Face ID for quicker logins but I keep getting a pop up saying you guys can’t validate information. I have to enter my login credentials every time and at times I get a pop up again that says switch user…. I’m seriously debating closing my account that I’ve had with your bank for 10 plus years. It’s just becoming too frustrating and inconvenient ### 1/5 — New Update Ruined App *2024-09-23, version 24.1.320* Completely unusable since update. App spends more time down than working. Get used to reading “unable to view account details please try again later”. Complete joke, but was the kick in the pants needed to swap banks. ### 1/5 — New App Update Is No Bueno *2024-09-17* The new app update makes it so much confusing and difficult use. Makes me want to close my account at Yakima Federal!!! Just the alerts themselves are a nightmare to get. After setting up the alerts I still don’t get push notifications. It’s frustrating!!! ### 1/5 — Page sideways on update *2024-09-14, version 24.1.320* Not happy ### 1/5 — Please Fix Now *2024-05-07, version 23.1.72* it simply wont let me enroll. the enroll screen is just a blank white page. i literally cant even make my account. ## Most praised reviews (10 highest-rated) ### 5/5 — 10/10 experience *2026-07-17, version 26.1.300* Honestly the best to bank with! The employees are always so friendly, helpful and available, Yakima Federal makes banking simple, easy and no stress! Shout out to the Yakima Ave branch for being so responsive when opening my account and any questions I had:) ### 5/5 — Can’t pull out money or transfer on weekend get a weird message *2026-06-05, version 26.1.300* I been having such a horrible time accessing my funds ### 5/5 — My opinion *2026-02-08, version 25.1.350* I’ve had a handful of different banks and this has been the easiest to keep. Customer service is great. Fees minimal. ### 5/5 — Verification *2024-10-03, version 24.1.320* I hate having to verify that “I’m human” when ever I navigate thru different parts or transactions. Most of the times the “pictures” used for verification are so blurry you can’t see them clearly. ### 5/5 — New system *2024-09-05, version 24.1.320* I really like the new online app, it’s very helpful, easy to follow & offers more options. ### 5/5 — I loved this app before the update. *2024-09-04, version 24.1.320* The glitches with this new update are very annoying at best! I know that it is being worked on, and I hope it gets fixed soon! I do like some of the new features which will be very helpful!! ### 5/5 — Local Bank *2020-05-04, version 19.3.20* I like YFS&L because it is local, gives good service and staff knows you by name ### 5/5 — Perfect *2020-02-14, version 19.3.20* I have had no issues since I first downloaded this app when it came out. Very user friendly and it has been improved drastically over time. Never had any issues transferring money and logging in. ### 5/5 — Great App *2019-08-19, version 19.1.51* Love the app and the new logo! ### 5/5 — Finally a new update *2018-11-18, version 18.2.70* I changed banks because I moved and decided to go with this bank. Their app compared to my old bank was horrendous! Terrible design. However, they updated it and now it’s sleek and feels modern and simple. 5/5 recommend. Just remember your password. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*