# Yale Connect

> Remote control and monitoring for smart home security devices. (iPhone/iPad app by ASSA ABLOY Americas International Logistic Center S.A.)

- Source: https://appshunter.io/ios/app/yale-connect/id1204336886 (this page in markdown: same URL + `.md`)
- Developer: [ASSA ABLOY Americas International Logistic Center S.A](https://appshunter.io/developer/1204336885)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 1.85/5 from 33 App Store ratings · 186 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 24 MB
- Languages: English
- Released: 2017-02-10
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/yale-connect/id1204336886/reviews.md

## What is Yale Connect?

With Yale Connect you can build a secure and safe ecosystem to control who and how someone has entered your home. With Yale Connect you can configure, manage and operate ASSA ABLOY devices such as digital locks, electromechanical locks, electronic safes and more.
Door locks
Lock or unlock your door locks from your smartphone, even while you are away from your home.
Instead of sharing keys, assign PIN codes to trusted people.
Manage your guests access permissions by schedule and/or timetable
Receive messages when someone locks or unlocks your door.
Check records of use and operations of all your connected devices.
Receive security alerts, such as low digital door lock battery or locked door.

Digital Safes
Assigns codes for different users.
Check usage records and manual or forced opening

Yale Connect platform uses ASSA ABLOY residential security level standards.
Some functions require Internet connection, Wi-Fi, location or active Bluetooth.
Please check for compatible products at: 
yaleconnecthub.com -> Compatible Products.
Check the compatibility and availability of products on the Yale and / or ASSA ABLOY sites in your country. For additional information please check: https://www.yaleconnecthub.com/ 
Technical support by Wapp +54 9 11 4411 7569

## Key features

- Remote lock/unlock
- Guest access management
- Access code assignment
- Usage history logs
- Security alerts
- Digital safe code management

## What do users think of Yale Connect?

Overall sentiment: negative

**Pros**

- 🚀 Funciona bien
- 🔒 Seguro
- 👍 Excelente servicio de soporte
- 👍 Aplicación robusta

**Cons**

- 🐛 Problemas de conexión y estabilidad
- 🐛 Fallas en el registro de usuarios y actividad
- 🐛 Aplicación lenta y con errores
- 🔋 Problemas de batería
- 👎 Funcionalidad limitada

**Commonly reported bugs**

- Problemas de conexión con el hub
- Fallas en el registro de usuarios y actividad
- Aplicación se traba o no responde
- Problemas con actualizaciones

**Most requested features**

- Integración con asistentes virtuales
- Más opciones de configuración y personalización
- Mejor registro y seguimiento de usuarios
- Notificaciones más avanzadas

## Recent user reviews (10 of 186)

All indexed reviews: https://appshunter.io/ios/app/yale-connect/id1204336886/reviews.md

### 1/5 — Piora a cada atualização.

*2025-04-10, version 4.3.0*

Toda vez que atualiza eu perco histórico dos convidados cadastrados, nessa última, vcs cancelaram as senhas já existentes, mas o cadastro continua lá ativo, mas não tenho mais permissão de excluir ou alterar os cadastros ativos.  De modo que não consigo cadastrar nova senha para o mesmo email!!  Estou tendo que criar email novo pra cadastrar senhas novas. PELO AMOR DE DEUS, troquem o time de desenvolvimento e produtos de vocês. É DESESPERADOR a falta de testes de vocês!! Bugs básicos.

### 1/5 — Problemas al agregar cerradura

*2025-04-05, version 4.3.0*

Pésima aplicación , dejo de funcionar de la nada , no puedo volver a conectar mi cerradura

### 2/5 — Lleno de errores

*2025-03-28, version 4.3.0*

Mis dispositivos salen offline y no puedo usarlos

### 2/5 — No puedo desbloquear

*2025-03-27, version 4.3.0*

Que tengo que hacer para poder bloquear y desbloquear la cerradura no me deja hacerlo desde la app

### 2/5 — App

*2025-03-14, version 4.3.0*

La App tiene errores básicos.

### 1/5 — Continua sem funcionalidades anunciadas

*2025-03-12, version 4.2.2*

Não funciona com nenhum sistema smarthome. 

Pessimo produto. Uma fortuna e ruim de usar. No outro aplicativo Yale, que não funciona pros produtos daqui (pelo menos quando comprei), tem integração

### 1/5 — App nao permite editar pin das fechaduras

*2025-03-11, version 4.2.2*

App para iphone nao permite trocar o PIN das fechaduras na opcao de
locais e dispositivos. Ou seja, falha grave de segurança. Somos obrigados a ter uma senha master imutavel que “alguem” passou… Nao recomendo o uso do hub pela falta de segurança.

### 2/5 — Tiene un “pero”

*2025-03-11, version 4.2.2*

La cerradura es muy eficiente y ofrece una excelente alternativa cuando esta en linea, lastimosamente de repente aparece fuera de linea y se pierde contacto con la cerradura 😕. He llamado a soporte varias veces y no me han dado una solución clara.  Tengo la teoría de que debe estar lejos denoteos electrodomésticos pero en un apto pequeño es difícil en mi caso esta al lado de la nevera. Pero no puedo mover ninguno de los dos.

### 1/5 — Solo sirve para abrir y cerrar

*2025-03-10, version 4.0*

La app funciona pésimo, se queda pegada todo el tiempo, la creación de claves para invitados no funciona bien, claves que pensaba había desactivado seguían funcionando para abrir la cerradura. Sin una app que funcione bien, la verdad es que la cerradura no tiene mucha utilidad, por lo que les recomiendo comprar de otra marca, dado que este problema lleva varios meses sin solución

### 1/5 — Péssimo

*2025-03-05, version 4.0*

Abertura remota ok, mas não se consegue cadastrar as pessoas que tem acesso. Tive que cadastrar todos direto na fechadura e não fico sabendo quem abriu a porta.
Ou seja, basicamente inútil o app.

## Frequently asked questions about Yale Connect

### What does the Yale Connect app do?

The Yale Connect app allows you to build a secure ecosystem to control and manage various ASSA ABLOY devices, including digital locks, electromechanical locks, and electronic safes. You can remotely lock or unlock your doors, assign PIN codes to trusted individuals, and manage their access permissions by schedule.

### What are the key features of Yale Connect?

Key features include the ability to lock or unlock door locks from your smartphone, assign and manage PIN codes for guests, set access schedules, receive notifications when doors are locked or unlocked, and review usage records for all connected devices. It also supports digital safe code assignment and usage monitoring.

### Is Yale Connect free to use?

Based on the provided information, the Yale Connect app is free to download and use. There are no mentions of in-app purchases or subscription fees associated with the app itself. However, the functionality relies on compatible Yale or ASSA ABLOY hardware.

### What devices are compatible with Yale Connect?

The app is designed to work with ASSA ABLOY devices such as digital locks, electromechanical locks, and electronic safes. For a definitive list of compatible products, you should check the Yale Connect Hub website at yaleconnecthub.com under 'Compatible Products' or visit the Yale and/or ASSA ABLOY sites for your country.

### What are common use cases for Yale Connect?

Common use cases include remotely securing your home after leaving, granting temporary access to guests or service providers without sharing physical keys, monitoring who enters and exits your home, and receiving alerts for security events like a low battery on a digital lock or a door being left unlocked.

## Version history (last 2 releases)

### 3.0.49 — 2023-04-11

We've made improvements to reporting platform maintenance status and available app updates.
We've improved access to Help content for users.
Minor bug fixes.

### 3.0.48 — 2022-06-22

Minor fixes and general improvements.

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All apps by ASSA ABLOY Americas International Logistic Center S.A: https://appshunter.io/developer/1204336885

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*