# Yale Home View app — user reviews

> 150 indexed App Store user reviews of Yale Home View app by Assa Abloy Ltd, rated 1.78/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/yale-home-view-app/id1131498066/reviews
- App overview in markdown: https://appshunter.io/ios/app/yale-home-view-app/id1131498066.md
- Rating breakdown: 5★ 1 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 7

## What do users think of Yale Home View app?

Overall sentiment: negative

**Pros**

- 🚀 Easy setup
- 👍 Good camera quality
- 🔒 Secure system

**Cons**

- 🐛 Connectivity issues
- 🔋 High battery consumption
- 👎 Poor app performance
- 🤯 Complicated setup
- 💸 Expensive for features

**Commonly reported bugs**

- QR code not recognized
- Frequent app crashes
- Unreliable camera connections
- Firmware update issues

**Most requested features**

- Remote access from anywhere
- Improved motion detection
- Easier camera management
- Better video recording options

## Newest reviews (18 of 150)

### 3/5 — Avoid

*2024-07-20, version 1.3.4*

If this had no stars. That’s the rate I’d like to give it. My Wi-Fi is too fast this product for an 
utter waste of time . Avoid !!!!!

### 1/5 — Configuration of WIPC-303W Home View Pan Tilt Zoom Camera

*2023-12-09, version 1.3.4*

Cannot configure it on iPhone & WiFi … poor product!

### 1/5 — Never works

*2023-11-26, version 1.3.4*

Too complicated, EZVIZ is a much better product

### 1/5 — Cannot set up

*2023-11-23, version 1.3.4*

Repeatedly times out
Tried many times

### 1/5 — Yale Living

*2023-11-04, version 1.3.4*

On loading the camera we keep on getting a time out when trying to synchronize with the server

### 1/5 — total crap

*2023-10-22, version 1.3.4*

will not read qr code

### 1/5 — Very useful app

*2023-10-19, version 1.3.4*

Too good and user friendly

### 1/5 — Can’t get connected at all

*2023-07-15, version 1.3.4*

Tried many times to get connected but always times out before connection made

### 1/5 — Can’t make alarm turn off with old app

*2023-06-08, version 1.3.4*

So loaded new app, put in email and password but goodness knows how it’s meant to connect to alarm system. 
BLOODY FRUSTRATING!

### 2/5 — QR scan function not working

*2023-05-11, version 1.3.4*

Poor design as QR is nit focused, therefore scanner nit working and cannot add device

### 1/5 — Rubbish set up

*2023-05-04, version 1.3.4*

App says the qr code on the camera is invalid then asks for all sorts of tech info that I don’t have.  Rubbish

### 1/5 — Nul ne marche pas !!!

*2023-04-27, version 1.3.4*

Il scanne le QR code…et ça ne marche pas.

### 1/5 — Unreliable Security Camera

*2023-04-01, version 1.3.4*

So many issues. Everything was setup properly, when you want to check the historical files it just won’t work. It’s very frustrating particularly if you need a certain video as evidence.

### 2/5 — Aplikace ma hrozne dlouhou odezvu

*2023-02-27, version 1.3.4*

Obcas se uplne zasekne a spadne ... Chtelo by to nejakou aktualizaci !!!! Dekujeme

### 1/5 — Klappt nicht...

*2023-02-20, version 1.3.4*

QR-Code der Kamera ist "ungültig"...

### 1/5 — Worst Cameras Ever

*2023-01-22, version 1.3.4*

Absolute junk, never connects, app was last updated 3 years ago should tell you something. Avoid as you can’t rely on them, don’t waste your money.

### 1/5 — Yale smart living view

*2023-01-19, version 1.3.4*

Complete crap. Instruction are useless

### 1/5 — Cannot Access

*2023-01-04, version 1.3.4*

Bought 2 cameras from separate suppliers but neither will link with app and keeps stating Time Out ! Sick of these cameras !!!!
Now one states “Barcode no good !!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor system

*2025-05-05, version 1.3.4*

QR code on product non-functional so app won’t let it be added. £250 for the system wasted as no alternative to get it set up

### 1/5 — Awful

*2025-04-29, version 1.3.4*

Awful. Doesn’t work at all waste of money.

### 1/5 — No longer works

*2025-04-07, version 1.3.4*

Used to work. Now no longer even opens. No updates so effectively a useless product

### 1/5 — MORE Very Disappointed

*2025-02-24, version 1.3.4*

UPDATE:- can’t even open the APP now, total waste of time and wasted money… Stay Away from YALE products as they don’t work and provide no support for anything.

Set-Up is not as simple as it’s made out on the instructions and lack of support in achieving it is also a hinderance.

Application seems to work fine when I’m at home on the same WiFi, but when away using my phone data or public WiFi will not load or show anything. So when I actually want to see what’s happening in my home when away I can’t.

One of the Camera after doing a software update automatically will go through some strange spinning around and camera movements, then settles to focus on the ceiling for some reason.

Summary - Poor Product with even poorer support. Shame as it’s not cheap either.

Still getting issues with firmware updates that are said to be required every time the application is opened, but on giving authorisation it’s found that it’s all ready up to date.

### 1/5 — Buggy and Slow

*2024-11-04, version 1.3.4*

The tech feels like it was built in 2000. Slow buggy and no options to troubleshoot. WiFi connection has to be set on wired first and no Poe.

### 1/5 — Non funziona

*2024-10-12, version 1.3.4*

Centinaia di tentativi ma nulla da fare. Non si connette

### 1/5 — Déçus

*2024-09-29, version 1.3.4*

Depuis la dernière mise à jour iOS 18 l’application ne fonctionne plus du tout. 😫

### 1/5 — Delete picture

*2024-05-14, version 1.3.4*

When deleting picture the camera is removed so have to start again adding camera. Expensive door stop. Instructions poor just picture guide

### 1/5 — 5 ara etmez bir uygulama,uygulama bile denmez.

*2024-04-02, version 1.3.4*

Hiç bir fonksiyonu alışmayan

### 1/5 — Times out to easy

*2024-01-04, version 1.3.4*

Shocking. Times out after 28 seconds when trying to configure the WiFi connection. What a waste of time and money.

## Most praised reviews (10 highest-rated)

### 5/5 — Yale

*2024-04-19, version 1.3.4*

J’arrive pas à ne connecter à mon wifi de mon à pareille

### 5/5 — Telecamera Wi-Fi

*2023-07-25, version 1.3.4*

La telecamera una buona visione in HD abbastanza complicata per la sua gestione di funzionalità

### 5/5 — Camera

*2022-10-12, version 1.3.4*

Love this

### 5/5 — Karen marter

*2022-05-24, version 1.3.4*

Very good

### 5/5 — WIPC-303W

*2021-12-03, version 1.3.4*

Wszystko OK 😜

### 5/5 — Tüm beklentilerimi karşılıyor

*2021-02-27, version 1.3.4*

Pratik, kurulumu kolay, wi-fi olan her yerde çalışıyor, hareket sensörü sorunsuz, sesleri duyabiliyorsunuz ve cep telefonunuz ile bas konuş fonksiyonunu ile sesinizi ortama iletiyorsunuz, gece görüşü var, cep telefonunuza anlık resim ve video kaydedebiliyorsunuz, SD kart takarsanız 32 GB a kadar görüntü kaydı yapabiliyor, amazon tr den 25 Şubat 2021 de 350 TL ye aldım ertesi gün elimdeydi. Teşekkür ederim YALE ve AMAZON TR.

### 5/5 — Yale IP Camera App

*2020-09-08, version 1.3.4*

Excellente application et produit. Produit très simple à paramétrer et application très facile d’utilisation. Je garde un œil sur mon animal de compagnie ou que je sois ainsi que sur la sécurité de mon domicile. Je vais rajouter l’alarme et la serrure connectée pour un control total sur la sécurité de mon domicile.

### 5/5 — Müq

*2020-06-28, version 1.3.4*

Müq

### 5/5 — Works a charm

*2019-09-18, version 1.3.4*

I only have the 301W but it’s a doddle to set up through the app and it works great over wifi and 3/4G,  the camera can see outside from indoors and if you switch off the infrared nightvision through the app the camera will see through glass at night.  I’ll be looking at purchasing more cameras.  The app also links in with the Yale Smart alarm app if you have a Yale smart alarm so you don’t need to have this App at quick reach.   8/10.   Just needs X supported view now.

Even though the latest update say about being more compatible.   It still doesn’t use the correct screen size as shown on the App Store.    Get it stored as it’s now starting to look a little amateurish.

### 5/5 — YALE HOME SMART WiFi Camera WIPC/303W

*2019-08-19, version 1.3.3*

What a great camera and app these are, messages come within seconds of abnormal noise or movement detected, no problems, listen & talk works extremely well for a small unit ( could do with the volume being just a bit louder though )
Excellent pictures and recorded video, I was slightly hesitant in purchasing this type of camera to go with my Yale Home Smart Alarm SYSTEM with possible interference with each other etc etc but I had nothing to fear they both work in harmony with each other, going to order and fit a couple more Yale Smart Cameras now that everything is running smoothly.
Thanks Yale for some top quality home security 👍👍👍
Mark Marynicz, Hull.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
