# YALLA

> Digital companion for major Moroccan sporting events, managing FAN IDs and event information. (iPhone/iPad app by NETOPIA SOLUTIONS.)

- Source: https://appshunter.io/ios/app/yalla/id6752530336 (this page in markdown: same URL + `.md`)
- Developer: [NETOPIA SOLUTIONS](https://appshunter.io/developer/1687944632)
- Category: Sports, Travel
- Price: Free
- Rating: 1.51/5 from 164 App Store ratings · 304 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 189 MB
- Languages: English
- Released: 2025-09-30
- Data updated: 2026-09-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/yalla/id6752530336/reviews.md

## What is YALLA?

À l'occasion des événements sportifs au Maroc, un écosystème numérique innovant a été développé pour offrir aux supporters, visiteurs, volontaires et organisateurs une expérience 100% digitalisée. L'application YALLA est le compagnon de l'ensemble des grands événements sportifs organisés ou coorganisé par la Fédération Royale Marocaine du Football au Maroc.
YALLA offre la possibilité de :
- Créer et gérer le FAN ID, indispensable pour accéder aux stades et Fan Zones
- Déposer une demande d'e-Visa en ligne si nécessaire.
- Accéder aux actualités, programmes et informations pratiques liées aux événements sportifs.
- Consulter les services liés à l'organisation : transport, hébergement et activités.
- Rester informé en temps réel des mises à jour officielles.
YALLA centralise tous les services numériques afin que chaque participant profite pleinement des compétitions sportives au Maroc.

## Key features

- Create and manage FAN ID
- Apply for e-Visa
- Access event news and schedules
- Find practical event information
- Real-time official updates
- Manage event-related services

## What do users think of YALLA?

Overall sentiment: negative

**Cons**

- 🐛 Impossible to connect or create an account
- 🐛 Verification process fails for US passports
- 🐛 App lacks architecture and has poor performance
- 🐛 OTP not working, no emails received
- 🐛 Account creation and login issues
- 🐛 Password reset process not working
- 🐛 Crashes and errors on various actions

**Commonly reported bugs**

- Impossible to create an account
- Login and password reset not working
- OTP not received via email

**Most requested features**

- Fallback path for US passports without Active Authentication
- Manual review option when Active Authentication is not supported

## Recent user reviews (10 of 304)

All indexed reviews: https://appshunter.io/ios/app/yalla/id6752530336/reviews.md

### 1/5 — GDPR Issues!!

*2026-01-25, version 2.0.1*

I have tried to delete my account several times and I am just presented with an error code. I have even contacted the customer support team twice and asked for my account to be deleted and erasure of my data, however I have been met with no response. I fear that the app is not safe to use from a data protection perspective and the organisation is not upholding to basic data regulations. Very disappointed and not sure how to take any action further, but I will be pursuing it.

### 1/5 — Won’t let me delete my account

*2026-01-18, version 2.0.1*

This is against GDPR standards , it states a request has already been made - however no request has been sent . Email support no longer active . I want my account deleted and my passport information removed !

### 1/5 — Nulle

*2026-01-16, version 2.0.1*

Cette application ne nous facilite pas les choses… depuis avant hier j’attends mon ivisa pour assister à la finale mais rien… et mon vol est pour demain samedi 17 janvier à 17h. Juste nulle !

### 1/5 — Absolutely Disgusted by this app

*2026-01-13, version 2.0.1*

The world myself fist are proud of the AFCON25 but this app is an absolute shame. Bugs constantly. Impossible to log in (keeps on loading) on multiple devices. The technological choice doesn’t align with the rest of the event and I beg the future comittee to choose a different provider and improve the process.

### 1/5 — Ma application ma tawza

*2026-01-09, version 2.0.1*

Application nul nul nul nul

### 1/5 — A joke app!

*2026-01-07, version 2.0.1*

This is the worst app ever. It’s unbelievable to host a big comparison like CAF. And your FAN ID might take up to a week to get!! Also it’s so confusing. It doesn’t let you scan the front of your ID easily. Now I’m missing 2 games before my FAN ID is still being in progress.

### 5/5 — Agent Yalla casa voyageur

*2026-01-05, version 2.0.1*

Very helpful in assisting us figure out Fan ID and obtaining tickets to AFCON game.

### 1/5 — ID scan

*2026-01-04, version 2.0.1*

Very bad app to be honest. I tried to scan my card 1million times and it didn’t work.

### 1/5 — Worst app for a Big event!

*2026-01-02, version 2.0.1*

To summarize everything I personally went through and also other people experience this is the worst app for such an important and big event. I would even give it 0 stars if it existed. Many fails for login’s and access low app design an absolute failure from all sides and aspects anyone who made this app or been part of it please just stop you all retards.

### 1/5 — Rubbish app

*2026-01-02, version 2.0.1*

I’ve downloaded this app and then after a proper long a tiring sign up it completely stopped working !! It keeps on saying error try again later 
That’s a joke not an app

## Frequently asked questions about YALLA

### What does the YALLA app do?

The app serves as a digital companion for major sporting events in Morocco. It centralizes various digital services to enhance the experience for attendees, including managing FAN IDs, applying for e-Visas, accessing event schedules and news, and finding information on related services like transport and accommodation.

### What are the key features of the YALLA app?

Key features include the ability to create and manage your FAN ID, which is essential for stadium and Fan Zone access. You can also apply for an e-Visa if needed, access news, programs, and practical information about events, and consult services related to organization such as transport, accommodation, and activities.

### Is the YALLA app free to use?

Yes, the application is free to download and use. There are no mentioned costs associated with its core functionalities for managing event access and information.

### Who is the YALLA app intended for?

This app is designed for anyone involved with major sporting events organized or co-organized by the Royal Moroccan Football Federation in Morocco. This includes supporters attending the events, visitors, volunteers working at the events, and the event organizers themselves.

### How does the app help with event access?

The app's primary function for event access is the creation and management of the FAN ID. This digital identification is stated as indispensable for gaining entry to stadiums and Fan Zones, streamlining the entry process for all participants.

## Version history (last 5 releases)

### 2.0.1 — 2025-12-11

- Intégration de la diaspora africaine,
- Consultation du FAN ID en mode déconnecté,
- Support des appareils sans NFC,
- Amélioration de l’expérience utilisateur.

### 2.0.0 — 2025-12-10

- Intégration de la diaspora africaine,
- Consultation du FAN ID en mode déconnecté,
- Support des appareils sans NFC,
- Amélioration de l’expérience utilisateur.

### 1.2.6 — 2025-10-28

Avec cette mise à jour, Yalla évolue pour permettre à chacun d’obtenir facilement son FAN ID, son eVisa ou son AEVM.

### 1.1.12 — 2025-10-17

Cette nouvelle version apporte plusieurs améliorations de performance et de stabilité, afin d’offrir une expérience plus fluide et sécurisée.

### 1.1.11 — 2025-10-16

- Optimisation de l'affichage sur tous les écrans,
- Amélioration des éléments visuels et de la navigation
- Transitions plus fluides et meilleure réactivité,
- Corrections mineures et ajustements de performance.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*