# Yami: Shop All of Asia’s Best — user reviews > 219 indexed App Store user reviews of Yami by Transocean Resources Management, inc, rated 4.90/5 from 44,829 ratings. - Source: https://appshunter.io/ios/app/yami-shop-all-of-asias-best/id981366229/reviews - App overview in markdown: https://appshunter.io/ios/app/yami-shop-all-of-asias-best/id981366229.md - Rating breakdown: 5★ 41,321 · 4★ 2,516 · 3★ 435 · 2★ 120 · 1★ 437 ## What do users think of Yami? Overall sentiment: neutral **Pros** - 🚀 Fast delivery - 🌟 Great selection of Asian products - 👍 User-friendly app - 💕 Convenient for those without access to Asian markets - 🎉 Excellent customer service (in some cases) **Cons** - 🐛 Expired/poor quality products - 🤔 Misleading product information (e.g., expiration dates) - 💬 Rude and unhelpful customer service (in some cases) - 🕰️ Slow delivery and shipping issues - 💳 Overpriced compared to local stores - 🔒 Security concerns (account compromises) **Commonly reported bugs** - Inconsistent delivery information - Referral program not functioning properly - Unsubscribe link not working **Most requested features** - Expand shipping to more countries (e.g., UK, Australia) - Improve return/refund process - Add more payment options (e.g., local currency) - Provide clearer product information (e.g., expiration dates) ## Newest reviews (10 of 219) ### 3/5 — Keep delivering products close to their expiration dates *2026-08-14, version 6.1.0* I purchased dry goods, sauces, seasonings, etc, but many of them were already six months to even a year old. This was not disclosed or indicated at the time of the purchase. ### 3/5 — Can’t find customer service link and no country of origin in product descriptions *2026-08-01, version 5.99.2* I got my first order and the box was dumped in my garden instead of the front porch just steps away. I could not find customer service info anywhere from the app to let them know about it. There is also no info about the country of origin on any products, which makes shopping difficult. However there are quite a few hard to find products available. ### 5/5 — 想啥能找到啥 *2026-04-11, version 5.84.0* 真好，就是比tb贵好多啊 ### 5/5 — Good *2026-04-05, version 5.83.0* Goof ### 5/5 — 5Stars *2026-03-14, version 5.81.0* Consistent with fair prices, discounts that you can actually use, and free shipping options ### 4/5 — Good *2026-03-10, version 5.80.0* Very fast delivery ### 4/5 — The new update that was released yesterday break the accessibility *2026-03-08, version 5.80.0* The new update released on March 7th break the accessibility. Instead of reading out the items in Chinese, it read the items instead. I would like to see the app improve the accessibility a bit ### 1/5 — Works until it doesn’t *2026-02-22, version 5.78.0* There is a bug at checkout where items that I try to buy don’t actually make it into the order and get put back into the cart after payment. Contacted customer service and they can’t duplicate the error and told me to replace my order and they would give me “points” instead of refunding shipping. Like I enjoy making up these kinds of stories for fun. 😂 ### 5/5 — 第一次买 *2026-02-21, version 5.78.0* 产品多元化，不错 ### 5/5 — Great Asian Products. Has items I can’t find in N.D *2026-02-13, version 5.78.0* Lot ## Most critical reviews (10 lowest-rated) ### 1/5 — Returning process unpleasant *2026-08-14, version 6.1.0* Very unpleasant and inconvenient to return stuff on this app….. ### 1/5 — too expensive *2026-08-07, version 6.0.0* Average price is expensive than supermarket ### 1/5 — NOT EASY RETURN *2026-07-20, version 5.97.0* Do not believe the "easy return" claim advertised by this app. The actual process is incredibly frustrating and designed to make getting a refund nearly impossible. Customer service takes far too long to respond and just repeats the same unhelpful scripts. Treat everything you buy here as final sale. ### 1/5 — NOT RECOMMEND *2026-07-10, version 5.96.0* Very disappointed with this company. The product quality is extremely poor, and items frequently arrive damaged. On top of that, they refuse to issue refunds, even when there are clear quality issues. I would not recommend buying from them. ### 1/5 — Shipping service is poor *2026-07-03, version 5.95.0* Used to be good service but recently YAMI started to use Amazon Shipping, my package is going all over the places and take forever. Will try to use other online store to avoid the running around! ### 1/5 — Questionable products *2026-05-29, version 5.91.0* The quality of the products are suspicious ### 1/5 — Horrible customer service *2026-04-29, version 5.87.0* I asked if they can credit my refund as gift card balance when a package is damaged and undeliverable. Without permission from me or any explanation, they refunded to my original payment method. I wanted to verify to decided if I want a replacement sent or getting a refund but never given the opportunity. Their tone of voice is very impolite and ignorant even when I asked a question politely. My advice is: if things go smoothly and you don’t need to deal with the horrible customer service, you might be fine. But if something comes up, anticipate rude customer service and getting nowhere with your request. ### 1/5 — Japan U -HIN@JAPAN *2026-03-16, version 5.81.0* Don’t order from Amazon them you will be charged a duty fee and then DHL will charge the same duty fee before they deliver the package. ### 1/5 — Their website redirected me here without my consent. *2026-03-03, version 5.79.0* 你们有病啊 ### 1/5 — Works until it doesn’t *2026-02-25, version 5.78.0* There is a bug at checkout where items that I try to buy don’t actually make it into the order and get put back into the cart after payment. Contacted customer service and they can’t duplicate the error and told me to replace my order and they would give me “points” instead of refunding shipping and to make sure I actually put the items in my cart. Like I enjoy making up these kinds of stories for fun. 😂 Update- developers told me to Email customer service…. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome!!! *2026-08-03, version 5.99.2* Love this app!!! They have so many nifty lil things on there, and I love the Asian foods and drinks! So yummy!!! ### 5/5 — Amazing *2026-07-28, version 5.99.1* The prices are amazing, the customer support is quick and reliable, they helped me with an order a while back they responded within the day. Also the products are vast I primarily get snacks but the candles are pretty great well ### 5/5 — I love Yami *2026-07-28, version 5.99.1* I’ve been using Yami for years, my orders usually come within 4 days. Great prices for skincare, and the widest variety of groceries from all across Asia. They always have new seasonal/ holiday items 🧡I always order a ton of soymilk, chi sparkling water, snail noodles, cakes, coffee, shampoo, and sunscreen ### 5/5 — Great E Commerce *2026-07-28, version 5.99.1* I love the vast selection of products. Super fast shipping & excellent packaging! I got rid of Amazon & said hello to Yami ### 5/5 — 會根據你的偏好跟歷史提供服務 *2026-07-07, version 5.95.0* 我喜歡 ### 5/5 — Love Yami *2026-06-26, version 5.94.0* I’ve been ordering from Yami for several years and have had consistently great experiences. Their app works well, the customer service has been good the few times I’ve had to reach out over the years, and the shipment times are crazy fast. ### 5/5 — Well done! *2026-06-21, version 5.93.0* I don’t usually write reviews, but I must compliment Yami on how efficient and attentive they are with their orders. The ordering process is easy and my deliveries always come swiftly. They have a large variety of products and I can feel the care and thoughtfulness put into every little detail (even the packaging). Just wanted to put it here for anyone considering if they should order from this platform! ⭐️ ### 5/5 — 平台可以，物流快递有改善 *2026-06-19, version 5.93.0* 买东西很方便，界面清爽，最近物流快递改善了很多，基本没看到寄错的情况了，挺好的 ### 5/5 — 家的味道 *2026-05-16, version 5.88.0* 自从有了你，让我没有那么想念家乡的味道(づ¯³¯)づ💕 ### 5/5 — 미국에서 한국제품&일본제품 한번에 쇼핑! *2026-04-21, version 5.85.0* 미국에서 일년에 한 번 한국 갈 때 일본도 들려 뷰티제품이랑 간식 사들고 왔었어요. 야미를 알기 전까지는요! 이제 그런 압박없이 캐리어 채워오지 않아도 되고 필요할 때마다 소량 주문하면 되고 특히 일본 간식이나 소화제같은 것도 팔아서 너무 좋아요! 가성비나 편리함에 있어 매우 추천✨ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*