# Yay.com — user reviews > 15 indexed App Store user reviews of Yay.com by Yay.com, rated 3.50/5 from 2 ratings. - Source: https://appshunter.io/ios/app/yaycom/id1413192435/reviews - App overview in markdown: https://appshunter.io/ios/app/yaycom/id1413192435.md - Rating breakdown: 5★ 0 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 0 ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work at all *2025-12-11, version 8.3.5* Do not use this as your phone it does not work ### 1/5 — Rohan *2025-08-25, version 8.3.1* Absolutely rubbish app and rubbish service. COMPLETELY avoid this service. The app doesn’t work at all and I bought a number from their platform and have been getting calls all day from people thinking I’m a restaurant as the number is already owned by a restaurant. Terrible service if I could rate it lower I would ### 1/5 — SMS does not work *2025-07-21, version 8.2.0* SMS does not work at all. Avoid the app completely if you use sms ### 1/5 — New app too slow and is gitching *2024-08-07, version 5.3.12* This app is very slow is hanging up, customer services is not picking up the call, its quite annoying, they used to be better before ### 1/5 — Rubbish *2024-03-18, version 5.3.6* Won’t let me activate ### 1/5 — Slow and glitchy *2023-10-20, version 5.1.8* Does not stay active when you leave the app, so you don’t get calls coming through. Freezes a lot and is slow. Needs to be rebuilt better. ### 1/5 — Glitchy *2023-04-07, version 5.0.1* Been using this for a little while now and disappointed. Sometimes calls don’t even come through at all. Then you look at the app and you’ve missed a call. Also have issues of freezing and not showing data. I’m using on a 14 Pro so shouldn’t be the phone. ### 1/5 — Waste of time *2021-06-14, version 4.1.1* I dont think a specialist software engineer is looking at this app. You cant register Administrator error Not happy with it at all ### 2/5 — Works fine on the phone *2021-06-03, version 4.1.1* But no iPad version is a big let down. I would like the iPad to become my desk phone via the app, but it’s not there at all yet. ### 2/5 — App Keeps freezing!! *2021-05-06, version 4.1.1* The app just keeps freezing so I have to delete and re download all the time, it’s probably happened at least 20 times, when a call comes in on our standard work line via yay my mobile also rings through the app which is fine however when the call is answered it keeps ringing on my phone through the app, I have advised yay of the issue and they can’t seem to help which is very frustrating, my phone is an iPhone 11 Pro with the latest software. ## Most praised reviews (5 highest-rated) ### 4/5 — Call Quality Good *2020-12-17, version 4.0* First impressions are good from call audio ### 4/5 — Great but please add SMS support! *2020-03-06* Discovered yay.com recently. Great service though not popular yet in the US it seems. Love the CRM integration and call recordings. Yay voip would be even better if you could send and receive SMS from your Yay work number (and mms/picture messages, nice to have!) ### 3/5 — SMS function woeful *2023-12-12, version 5.2.1* Most contacts in my phone are not showing on the app Cannot text people that’s no in the apps contacts. Cannot add anyone within the app either. Very basic app ### 3/5 — Yay.com is good but need some improvements *2023-01-05, version 5.0.1* It helps to have landline with me all the time however recently (despite having newest iphone) microphone is not working. I can hear caller but they can't hear me at all (doesn't matter if its headphones, normal or speaker) weird. ### 3/5 — Love the app, but... *2019-09-19* Love the app and it’s tight integration with iOS, but I’ve been having troubles with the app closing unexpectedly in the middle of a call. Happened a few times now. Going to give it some time in hopes the issue is resolved, but if not... this would be a deal breaker. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*