# YE LOCK — user reviews

> 6 indexed App Store user reviews of YE LOCK by Wenzhou Jinbao Electronics Lock Co.,Ltd, rated 4.67/5 from 206 ratings.

- Source: https://appshunter.io/ios/app/ye-lock/id1545963142/reviews
- App overview in markdown: https://appshunter.io/ios/app/ye-lock/id1545963142.md
- Rating breakdown: 5★ 175 · 4★ 14 · 3★ 7 · 2★ 0 · 1★ 10

## Most critical reviews (6 lowest-rated)

### 1/5 — Terrible app

*2026-02-10, version 1.0.2*

Terrible app does not work. Keep on giving API loss code. No way to context support. The lock itself is dirty and nice but only pin code works fingerprint stops working I have to keep on reading enrolling.

### 1/5 — Insecure and Not Supported

*2023-11-27, version 1.0.2*

We bought two of these locks. One works fine. The other consistently (at least once every three days)  into “open when any key is pressed “ mode. No one at the company speaks English. They will not respond to me when I fill out a support request. If you like locks on your doors that can open anytime anyone touches them, then this lock is for you. It wouldn’t be so bad if they had a reliable support service that would respond to us. They don’t.

### 1/5 — Needs work to app

*2022-11-13, version 1.0.2*

It keeps disconnecting from Bluetooth so you can’t add fingerprint or password.

### 4/5 — Door lock

*2024-06-15, version 1.0.2*

Works pretty good. Takes a while to load sometimes but other then that it works great

### 4/5 — Clavier

*2023-02-17*

Le clavier va pas très bien.
Il est difficile de composé 6 chiffres et que le clavier l’accepte.
Par contre l’empreinte digital va bien!
Merci denis:)

### 5/5 — Mrs Harlow-Gibson

*2023-05-19, version 1.0.2*

I wouldn’t go back to the key lock door  after using this finger print entry ever again! It’s better than warm cherry pie with whip cream! I love it!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*