# Yealink Connect — user reviews > 23 indexed App Store user reviews of Yealink Connect by Yealink Network Technology Co.,Ltd., rated 1.61/5 from 28 ratings. - Source: https://appshunter.io/ios/app/yealink-connect/id1577676172/reviews - App overview in markdown: https://appshunter.io/ios/app/yealink-connect/id1577676172.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 2 · 2★ 0 · 1★ 18 ## Newest reviews (8 of 23) ### 1/5 — Doesn’t work on BH81 *2025-01-10, version 16.0.6* Has no purpose. Deleting the app. ### 1/5 — Doesn’t Support WH66 - Need to Download from Website *2024-12-06, version 16.0.6* This is a pretty limited application that only supports several Yealink headsets. In order to get full functionality, you need to download the “Yealink USB Connect” app directly on the Yealink website. ### 1/5 — Worthless *2024-12-05, version 16.0.6* Yep stuck at pairing. The app doesn't recognize that the headset is connected ### 1/5 — Can’t update firmware *2024-11-22, version 16.0.6* The app indicates that new firmware is available and displays an update button, but the button does not function. ### 1/5 — Doesn’t work at all *2024-01-26, version 16.0.0* The app just keeps telling you to pair the headset even though it’s already connected. For some reason, the app can’t recognize the headset is paired. Don’t waste your time with this. ### 1/5 — App won’t connect to BH71 *2024-01-09, version 16.0.0* I have the BH71 Bluetooth headset and have paired the headset to my phone, but the app never connects to it. I can’t update the headset’s firmware, change settings, or see the battery life of the headset. The app just can’t seem to find the BH71 no matter what I do, rendering the app useless. ### 1/5 — Headset connected to phone, app can’t see it *2024-01-03, version 16.0.0* Badly designed app. The PC software works great, but this app just won’t see my headset that’s connected to my phone. Looks like it’s a common problem since the only reviews on here say the same… ### 1/5 — App stuck at pair device *2023-10-29, version 16.0.0* The app has you click on the type of headset, then says pair, go to Bluetooth settings and come back to the app. The app doesn’t move forward after being paired like three times. I deleted the and it still doesn’t move forward. The headset is paired and in use the app to control personalized settings isn’t moving forward to the next step. ## Most critical reviews (10 lowest-rated) ### 1/5 — Will not open past connect *2026-05-18, version 16.0.36* Has no settings to show up, quick start guide just spins, FAQ just spins, bought this on good reviews and can’t control or customize it. Will not recommend this Yealink Bh71 or app ### 1/5 — FIX THE APP ASAP *2025-12-04, version 16.0.22* These products are too damn expensive to not work. I updated my headphones mow i cant change the language back to english i didn’t even change it to Spanish to begin with. i tried to submit a ticket in the app doesn’t work i tried to connect to my pc doesn’t work. fix this stuff asap! This is UNACCEPTABLE ### 1/5 — Does NOT show Connected Headset(s) *2025-10-31, version 16.0.22* I just got in a BH74 and paired without issue to my iPhone 17 Pro, but the app NEVER recognizes it. Tried forgetting and re-pairing… same issue. App is essentially worthless. ### 1/5 — Utterly worthless *2025-10-22, version 16.0.22* Doesn’t do anything. It won’t even help you pair. That’s easily done on the iPhone. Doesn’t recognize after you pair either. What’s the point?! ### 1/5 — Verbindung zu BH74 UC nicht möglich (IPADOS 26) *2025-10-08, version 16.0.22* Verbindung zu BH74 UC nicht möglich (IPADOS 26) ### 1/5 — Not working *2025-07-18, version 16.0.22* Impossible to connect to a BH71 ### 1/5 — Ничего не сделали *2025-07-12, version 16.0.22* Наушник неплохой а вот приложение сделали лентяи- просто скопировали инструкцию – лучше бы ничего не делали, чем сделать такую ерунду и теперь я про неплохой наушник стал думать плохо- ведь люди которые его сделали позволили себе выпустить такую гадость ### 1/5 — The app is useless *2025-03-29, version 16.0.6* The app is literally useless. It never shows connected to headset and you can’t make any adjustments ### 1/5 — Verbindung nicht möglich *2025-03-24, version 16.0.6* 0 Sterne, Verbindung mit BH71 nicht möglich. iPhone 16 Pro, iOS 18.3.2 (auch bei älteren Versionen ist eine Verbindung nicht möglich) ### 1/5 — Updates *2025-02-13, version 16.0.6* Update button on app is frozen. I have several units with several users and no one in my office can update the firmware even though it says there is an update available. ## Most praised reviews (5 highest-rated) ### 5/5 — Nice software *2025-05-16, version 16.0.22* I read the other review about it, not connecting to their phone. I did not have this issue at all. It is connected and the options that it gives you. Nice flexibility of how you want the headset to manage itself. I did a software update through the app and it executed perfectly. I’ve made a couple of phone calls and I’ve asked people what the quality. Of my voice is and they say it’s excellent. I get this product and the software five stars. ### 3/5 — Unable to update firmware *2025-01-02, version 16.0.6* The app would notify me that my BH76 headset needed to update its firmware but it would not react to my click to start update. ### 3/5 — Firmware Transmitting Issue *2024-08-06* Firmware transmitting mentions that the updates are completed but the spinner never finishes the loop and the headset keeps switching on and off with the update. Also, with the noise cancellation and ambient sound there is a disturbing noise keeps on coming from the left ear, not sure if there is a easy fix with the firmware update. The full volume feels still low if using it in a crowded environment. Overall the sound is good but while wearing it over the head is a bit too tight, as that’s my opinion. ### 3/5 — Does Not Support All Yealink Headsets *2024-07-25, version 16.0.6* Yealink WH67 not supported. ### 2/5 — Doesn’t work with iPhone 17 *2025-11-14, version 16.0.22* I have an iPhone 17 pro max and no matter what I do, I can’t get this app to connect to my BH76 Plus. It works correctly on my old iPhone 15 but I’m trading that in so soon I won’t be able to control my headset beside with the app on my computer which is completely inconvenient. But hey, first word problems, right. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*