# Yelloh Delivery — user reviews > 61 indexed App Store user reviews of Yelloh Delivery by Cygnus Home Service, LLC, rated 3.77/5 from 1,227 ratings. - Source: https://appshunter.io/ios/app/yelloh-delivery/id682964010/reviews - App overview in markdown: https://appshunter.io/ios/app/yelloh-delivery/id682964010.md - Rating breakdown: 5★ 622 · 4★ 195 · 3★ 112 · 2★ 88 · 1★ 208 ## What do users think of Yelloh Delivery? Overall sentiment: neutral **Pros** - 🚀 Convenient home delivery - 👍 Friendly and helpful drivers - 🍨 Excellent ice cream and desserts - 🥕 High-quality fresh frozen vegetables **Cons** - 🧂 Excessive sodium content in many products - 💰 Prices perceived as too high - 🚚 Unreliable or delayed deliveries - 🐛 Buggy and clunky mobile app **Commonly reported bugs** - App crashes and freezes - Inability to view past orders or change delivery details in app - Incorrect order fulfillment and item availability issues **Most requested features** - Reduce sodium across product line - Offer more low-sodium and low-sugar options - Improve mobile app functionality and user experience - Provide more delivery time flexibility ## Newest reviews (13 of 61) ### 4/5 — Good app *2023-08-29* For the amount and prices and taxes and delivery could get better deal at local grocery store. Other than that the app loads find and have a category section when doing a search for items. Maybe add a zero Sugar or salt free section for the people with health issues who is upset about the amount of sodium they're intaking. They do have number listed for help which is good got to tap on few areas in setting to get to it I think. ### 2/5 — Can’t go back to page I was viewing *2023-07-10* Refuse to use the APP as there is no way no go back one step to see the page I was viewing once I selected an item to look at. I have to go thru all the categories and try to find the section/subsection I was viewing (if I can remember it’s name). It’s just easier to use the WEB where I can just hit back and not waste so much time to get back to where I was … with the APP, I get frustrated trying and just close the app with never placing my order. ### 3/5 — You’re constantly out of everything!! *2023-06-12* I love Schwans I love everything that we order from there. I know it’s hard to get employees. It’s also unprofessional and hard for us to tip them. They need to be able to be tipped at some aspect in the check out and what’s up with the AARP you can do that one time I’ve been ordering from you for over 10 years so that makes me eligible for a long time and you still won’t give any kind of discount or except benefits from any other format and also what happened to all the points I haven’t seen points on my account for ever it was better when you just ordered and you had stuff in stock because every time he drives here. There’s nothing that he can read online and there’s nothing that he can see that I’ve already ordered online and then you’re out of almost and also please put somewhere in there to tip your driver you’ve got to have some better people built your app and this new name is absolutely stupid by the way You have to have enough years to find incredible Marketing agents the list just kills on anon anon and I am just really disappointed. I don’t want to leave. ### 3/5 — Service group, app could be better *2023-01-15, version 2.2.53* Love the service. Food prices are high but service prices are reasonable and the deals sometimes make a worthwhile purchase. The app works well, but is a big clunky and doesn’t keep you signed in. This should be an easy one to do. ### 3/5 — Loyal customer leaving *2022-11-05, version 2.2.53* I’ve been a loyal customer for at least 3 years now, plus around 15 years ago I was also a loyal customer for several years. I’m leaving. You discontinue too much of what I enjoy. This started back before Covid and Biden’s administration that makes things hard to obtain. I get that. But give us notice. Plus I feel sorry for the poor employee that comes to my home and has to say “No we don’t have that either,” to most of my list. I’m going to have to just shop at my local stores now. It’s a shame. Notice is what helps. If it’s mo longer available than give us a heads up or get substitutes. More choices. It’s a shame because I always loved Schwann’s. ### 2/5 — Delivery *2022-08-26, version 2.2.50* So we ordered last Thursday the 18 but we had to leave so we told our neighbor to pick it up when they arrived so we left and after the time the delivery was supposed to arrive we called her and she said they never came to deliver so we called the company and they said they never went to the house to deliver and we tried again this week but they never came either. Horrible delivery service ### 3/5 — Chat feature of no help *2022-08-15, version 2.2.50* You can change day of delivery but not the time of delivery. My work schedule has changed and need to change time. Told last driver he did not change it. Tried the chat feature. Get someone who can understand English! You can tell by what they type they cannot read English. Also tried calling company that was a waste of time as well. So I guess I am done with this company. Don’t need my food sitting outside. ### 3/5 — Food not dated: *2022-07-09, version 2.2.50* I don’t like the idea of no dates on food, or where it comes from. I order your meat loaf & potato’s only ate it twice both times has stomach issues, also I had 1 beef Patty with cheese again very disappointed. The ice cream cups were fine along with the broccoli: The delivery was fine & the person that delivered is Great just your product isn’t like it used to be. I will give it one more try, but can’t afford to throw my money away on food I’m not satisfied with and can’t eat. Thank you for your time. ### 3/5 — Salt content *2022-05-30, version 2.2.50* Schwann has excellent vegetables. Their prepared soups and meals are generally good but check the salt content. They use way TOO much salt. For that reason we are cutting back on most prepared meals and soups. Most use the entire recommended salt for one day in one meal This much salt is not healthy. Please Schwanns reconsider these meals so they can be made with out the large amount of salt ### 4/5 — Spice *2022-05-25, version 2.2.50* I also am not happy with sone of the Spicy foods you offer. I have crossed several off my list as “ never buy” because of the spice in the food. Like another customer said “ us old people can not handle spices , hot , pepper or anything like it on our food and I am sure most of your customers are elders ! I enjoy and appreciate your food and service but please take the “ hot” out of some of your foods ! In all fairness you do have excellent foods ! TAKE THE SPICE OUT PLEASE!! ### 2/5 — Too much salt! *2022-05-01, version 2.2.44* I have been a customer for 20+ years, as my mother was before me. But that may be coming to an end. It seems that most times I review Schwann’s foods individually, I am asking that the sodium content be reduced. I’ve been pleading for years with the chefs and nutritionists: PLEASE REVIEW AND REDUCE SODIUM CONTENT ACROSS THE LINE OF PRODUCTS! Most of the prepared items would put even your average american diet eater in a HBP emergency. Really, no flavor would be lost…and most products would be much better, much tastier, much more palatable and overall improved, if the sodium were reduced BY HALF. Plus, Schwann’s would keep it’s faithful customers and likely gain many more. I have never received specific feedback and do not know if my … and many other customers’… comments, specific to sodium count and over-spicing, are even read or considered. Your nutritional statistics are UNHEALTHY. With this generation’s focus on and need for better nutritional health, responsible food production demands that Schwann’s take action. Sure, convenience and freshness are great, but unfortunately, the lack of basic healthy nutrition in half the offerings (the prepared foods, coated meats, etc..) outweighs the benefits. Thank you if you have read customers’ comments, considered them, and acted upon them. ### 5/5 — Delicious Food!! *2022-04-27, version 2.2.44* I have been a faithful happy customer for approximately 5 years! The food has been top notch high quality & very tasteful on the ones that you seasoned. I am of advanced age of 62 young 😉 and we happen to like your seasoned meats & grilled salmon & the pork chops are to die for. So please keep seasoning! There’s only been a few times when I’ve ordered an item looking forward to getting it only until the driver to tell me that you just ran out… but then offer something else on his truck… and in those 5 years is when a driver has forgotten a couple of thing’s but when I call guys you promptly turn the driver around to retrieve the items or item. So your customer service is fantastic. And your drivers has always been respectful and polite! I don’t write many reviews but I just had to give you a pat on the back! ### 4/5 — Salty *2022-04-23, version 2.2.44* I love most of your products but the sodium levels are very high. I am a senior with high BP and can’t eat many of your products. We can always add a bit of salt but can’t take it out! Also what is with the broccoli? How about putting asparagus in some of those creations it would be a pleasant change and would go well in some of the alfredos! ## Most critical reviews (10 lowest-rated) ### 1/5 — Just don’t *2024-08-30* So I ordered a few days ago, paid! Have order confirmation, then the date of delivery, desk top and app both says no orders, I mean 100’s of dollars, I do have screenshots of customer service, they canceled my order this morning, day of delivery, claiming they called!!! No they did not! I have screen shots of call logs as well, my family used this company forever! From my grandma, mom, they’ve passed on, and I remember the yellow truck, that brought ice cream! But didn’t realize they’ve changed the name! Anyhow found them! Was super excited and now they’ve taken my money, and acted like I was the problem! Like no email nothing, saying they cancelled my order! And even if they did call why not leave a voicemail? Email? Texts? Makes no sense! 10/10 don’t recommend! Also customer service lady seemed clueless and stuck on a script! Just keeps telling me to reorder! No thank you! But yall have fun with that! ### 1/5 — No longer a customer *2024-04-03* Long time customer but no more. We’ve been a long time customer for over 20 years. I remember when the drivers would bend over backwards to ensure we would get what we ordered. If they were out of stock, they would make an attempt to stop by in the next couple of days to drop it off. This was 10+ years before the name change. Over time, we found the quality of service went downhill. Certain items we liked were discontinued or the quality went downhill. We continued to do business with them up until they decided to leave our area. At this point, we decided it was not worth it to continue business with them due to the high cost of shipping and concerns about the frozen food making it through the mail. ### 1/5 — You changed my vanilla. *2023-07-31* You have changed my vanilla flavor from #251 to #250. I have been a loyal customer my entire life, as has my family. One of the things we always talked about is how Schwans vanilla is the absolute best. That is what made us loyal customers. I have been on auto-delivery for roughly a year now, buying a gallon every two weeks. And suddenly, out of the blue, you think it is acceptable to change my favorite flavor without my consent? Did you think I wouldn’t notice? I eat your ice cream every single day. Even before the ice cream hit my tongue, I knew simply from the way the spoon cut through it that something was off. My tongue confirmed my fears a moment later. To say that this is unacceptable would be a tremendous understatement. I have canceled all my orders, and I am telling my family to turn your truck away should it ever dare to enter our driveway again without the correct vanilla. Which corporate bean counter thought this was an acceptable way to treat your loyal customers? I even bought your overpriced salmon fairly regularly just because it was convenient. No longer. Frankly, I am curious for an explanation, but that is not enough to rectify the situation. I want my vanilla back. ### 1/5 — No customer service *2022-10-23, version 2.2.53* This review is not for the app, but for the service. super disappointing first order with you guys! First there is only one day a week in my area to choose for deliveries. Fine, I’m in a rural area I can understand that. So I place my order with a full weeks wait for delivery, on the day of scheduled delivery I get an email that delivery date has been change to two days later. Call customer service to find out why it was changed and they assure me it is loaded on the truck and will be delivered that day & that the email and app were both wrong. So I wait all day, you guessed it. No delivery. So I wait another two days to when it was supposed to be rescheduled to. Finally comes at the end of the delivery window but two of my ordered items are out of stock, no notifications, no emails, no communication whatsoever. Mind you, I have the app, text and email notifications enabled. The driver was about the only good thing in the whole experience. He also told me that one of my out of stock items has been out of stock for two weeks so I should have never been able to order it it the first place. Seriously what is wrong with your systems that you are letting people order stuff that has been out of stock for 2 weeks and your customer service can’t accurately tell people when and why a delivery has been rescheduled? ### 1/5 — Unusable app *2022-10-07, version 2.2.50* The app is completely broken and not usable to place orders anymore. I have an iPhone 11, latest iOS 16 software installed, every single other app installed runs the Internet fine, loads within seconds. Schwans app has the loading icon as soon as you open the app, and takes over 30 seconds to just load to the main screen so you can shop. I’ve turned airplane mode on for ten seconds then turned off to “reset” my phone, I’ve tried wifi only, cell only, it’s the same. You guys need to FIX THE APP. It is YOU, not me . ### 1/5 — To much salt: *2022-10-02, version 2.2.50* I have been a customer for at least four years maybe more. Unfortunately I have had to stop as my blood pressure has sky rocked by doctor said ease up on the salt, as I have looked at most of Schwans products I couldn’t believe the amount of sodium in the foods I have been ordering. I can no longer order there food as it is unhealthy. I’m sorry but the chefs need to do something about leaning more to healthier food. ### 1/5 — Love schwan’s food however *2022-08-25, version 2.2.50* Update: Wish I could give negative stars Are 12 year olds running this company now? No more recurring visits Too bad if you need a schedule Change your name from one recognized by millions to”Yelloo” seriously Made ice cream containers smaller listed it as new size but charged the same Prices increased Looking for alternative After 4 years they randomly changed my delivery day and driver with no notification The app won’t let me change it back Someone should be fired for the name change Most food is good but way overpriced I’m disabled and enjoy the convenience Got it back to the correct day but came at 6:30 Has always been by noon Schwan’s going out of their way to lose long time clients ### 1/5 — Worst ever *2021-09-27, version 2.2.7* Don’t get me wrong, I like Schwan’s food and I like our driver, but I will NEVER use this app again! I placed an order with a coupon and it charged my card. When my driver showed up, he knew about the order but only had one thing from it. I showed him my receipt and he went and got the items and wanted to charge my card agai without the coupon. I called customer service and they wer ZERO help. Get your system straight Schwan’s or stick to the old school way. Terrible experience!!! ### 1/5 — Good food if you can get it. *2021-03-19, version 2.1.17* This is the third time in a row that I’ve not had a delivery on the scheduled date. I have called the other two times and complained that has worked well I see. Is the date just a guess on the delivery date? Do you not a good driver pool to make all deliveries and pick and choose the deliveries? Is there a limit that must be made to lock in the order to make sure you get a delivery? Could someone explain this please. Thanks for the help with this matter. If you do get the product it is good but not sure it’s worth it anymore. ### 1/5 — Clj *2021-02-19, version 2.1.17* We ordered expecting delivery the next route day. The delivery wasn’t made that day and when I called customer service the first time I was told the delivery person had two deliveries left and mine would arrive in a half hour. Two hours later it hadn’t arrived so I called again that person told me the order was definitely on the truck and would arrive in one half hour. 2 hours later no delivery so I called again and was told that my order wasn’t going to be delivered for two weeks. I explained that if it wasn’t delivered the next day I would cancel the order and be done with Schwan’s. To their credit it was delivered the next day. This isn’t the Schwan’s service I have experienced in the past ## Most praised reviews (10 highest-rated) ### 5/5 — Buy the Best!! *2024-05-17* If you go buy ice cream at the grocery store, even Ben and Jerry’s first product listed is SKIM milk! So, production then uses dry milk solids and lots more sugar, much cheaper! My dairy farmer Dad would only request vanilla ice cream, I unknowingly do the same to avoid extra sugar. You couldn’t make ice cream a with skim milk, with home ice cream maker if you churned all day .. it is a high fat product to be creamy and have true “ yum” tadte! I have had only Schwan’s vanilla ice cream in my freezer for last decades and taught my children and friends and now grandchildren, what a high quality ice cream tastes like, by letting them have a dish,cone or malt upon visiting. It is far from the high sugar fast food shakes and the Dairy Queen blizzard, that is a blizzard of sugar!! A small amount of a high fat product is more satisfying, than a of large amount shake with lots of sugar. Our children are getting too much sugar and salt and don’t know what unprocessed food taste like. Last week headd report 2/3 of food kids are eating today are processed foods. ### 5/5 — Can’t please everyone. *2023-08-18* I am surprised at some of the negative reviews. I think some people expect the same variety that they can get at a big supermarket in n a small truck. If you do not like salt, there are other options. As a senior citizen, I have been a customer for almost 30 years and have been able to purchase items that fit my diet. Yes, there are products I wish they had not dropped like sugar free ice cream, but they are a business who is trying to make money. Their trucks can only store so much and are not here for each individual’s tastes. There are things Schwan’s sells that I can not get at the grocery store. I love the service. ### 5/5 — Love Schwan’s! *2023-08-18* Schwan’s has amazing food! I have been ordering from them for over ten years. It has been hard lately with inflation (i.e. our government blowing money left and right causing prices to skyrocket), but when I can order I do. To all the people complaining about sodium content…it’s a PRESERVATIVE!! Make your own food at home with whole food if you want to control the salt content. Geez. ### 5/5 — Love this company *2023-06-10* I’ve been a Schwanie for years..started back in the nineties. Excellent products but you have to try for yourself. Read the reviews, pick higher star items and best quantity for your family. The mini pot roasts are great..flavorful and lower calories. The potato nuggets allow for portion control. I love the microwave brownies..Delicious corn! Makes for fast and tasty meals. ### 5/5 — French toast sticks *2023-02-28* I love the French toast sticks but you have changed them now they have to match cinnamon on them but I am going to try one more time to see if they any better I hope they are better I really like them I also look forward to you getting back my favorite ice cream the summer dream orange ice cream I just can't enough of it I buy a lot of it please don't change it it's amazing just the way it is ### 5/5 — Great service *2022-10-23, version 2.2.53* We have had several delivery people. All were courteous and helpful. My favorite is Jack. I loved his humor. I still miss seeing him each month. I have stayed with Schwan’s for over ten years. I love the convenience of the food coming to my house. The individual meals are tasty and filling. ### 5/5 — Long time customer *2022-10-05, version 2.2.50* I recently deleted my account because, 2 things, truck doesn’t deliver any more and second, my last order was not delivered on the day it stated, I called and was told it was not always on that stated day, but it Always had been so then I talked to someone that looked up my tracking number and said it would be delivered such a nd such a date , which was not correct because that date was Sunday, so I called again and was given another date. finally I got my order only to find it was not packed neat & orderly as always and also had packing that was two colors like it had thawed and refrozen. The food did appear to be ok, but what a hassle. I miss buying from you and would like to join again and hope I won’t have these problems again. Thank you, Jo Ann Jewett A customer for many years, 20 years or so in AZ and now 20 in NC. ### 5/5 — Sodium *2022-08-30, version 2.2.50* I don’t understand why there hasn’t been a response regarding the amount of sodium in your meals and food in general. It is imperative for me to limit sodium intake and until you take action, I will not be ordering from your company. Rebecca Rodgers ### 5/5 — Mrs A. *2022-08-18, version 2.2.50* I love Schwan’s The food is excellent. A variety of food is offered and it has served me well over the years. The delivery and courtesy and kindness of the delivery drivers is exceptional. Sure there a few items not to my liking just as in the grocery story but your food is terrific ### 5/5 — Very Happy *2022-08-17, version 2.2.50* So far I am impressed. All the food has been delicious. My delivery was on time and delivery person was very respectful. For those looking for lower sodium, this is probably not the food source for you since it is not geared to those with health problems. If you have a large family maybe Costco or Sams would be a better choice. For a widow, retired RN I am very happy with the food, portion, and variety. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*