# Yellow Cabs — user reviews > 26 indexed App Store user reviews of Yellow Cabs by Yellow Cabs 2020 Limited, rated 2.40/5 from 10 ratings. - Source: https://appshunter.io/ios/app/yellow-cabs/id734337612/reviews - App overview in markdown: https://appshunter.io/ios/app/yellow-cabs/id734337612.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 6 ## Newest reviews (6 of 26) ### 2/5 — I can’t book a cab *2024-02-21* It’s was a great app at the start but now it’s not allowing me to book, I even did a pre-booking just like what it suggested. It’s been weeks and I still can’t book a cab. I’ve tried uninstall and install but it still doesn’t work. ### 2/5 — Too pricey! *2022-03-30* Nice app and all but very pricey. Why is the meter always on £1.80 when they arrive and why should the meter be reading in traffic? ### 2/5 — App is good but my last driver ruined it. *2018-03-24* Never had an issue with this company or the app until one of the drivers turned up early, and then drove off and cancelled the cab because we called him 30s after he called us (we missed the call) even though it was still earlier than we had booked it for - leaving me to “walk” to work on crutches because he couldn’t be bothered to wait. Was also extremely rude over the phone when we asked where he was... ### 1/5 — Booked taxi then cancelled before pickup time *2016-07-26* I booked a taxi on this app and it was then cancelled without reason and without notification ### 2/5 — Doesn't send activation code *2014-07-14, version 2.212* I've tried on numerous occasions to register but it never sends me the activation code, would love to use this but it's useless without the code. ### 1/5 — Broken *2014-03-26* Keeps asking me to register. I enter my details and tap "Register" and it just clears the details I've entered and sits there waiting for me to enter them again. Crap. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very poor job set up 8 Dec 2025 *2026-02-01* Experienced very poor job set up, on job on 8 Dec 2025, despite at least 3 calls beforehand to make sure everything was understood. We had a party of 4 adults, 4 large cases, a walker and an electric foldable wheelchair. Job was to go from Mumbles to Swansea Bus Station, to catch a National Express Bus to Heathrow. It was super important everything was correct. This included being on time, in one of pre calls, I had asked that in order to be driving out the gate at 05:15, would the suitably sized vehicle turn up early. I was assured it would be here by 05:10. On the day, a normal sized car turned up late, at almost 05:20. We send 2 people ahead with their cases, whilst we waited on another vehicle. A good job we did, because they held the bus for a few minutes for the other 2 people to arrive with their cases and the rest of the stuff. Overall it was very frustrating, given how much effort I’d made to ensure everything was correct. It should be noted, that the drivers were absolutely fine and did their best to retrieve the situation. The problem was all the detail of our requirements, were not passed on. Very disappointing, I would not recommend Yellow Cabs for this sort of requirement. ### 1/5 — Priced themselves out of market *2025-01-30* They charge way too much, a simple trip into town is now £11 plus, can get a bus for £3, greed will end the taxi soon enough ### 1/5 — Can’t sign in *2024-02-01* The app just asks for my registration details but then says my number is already registered. However, I’m not seeing an option to sign into an existing account? ### 1/5 — Awful *2023-04-09* Never texted me the verification code, so I could not use the app. Great work guys! ### 1/5 — Worst app ever. *2022-07-29* Bad service & everything is bad in this app ### 1/5 — An Inconvenience *2022-07-08* It is so frustrating that the service I need is just a few clicks away, but I can’t access it because the app refuses to send me a code to create an account despite tapping resend profusely. What a waste. ### 1/5 — App doesn’t even open. *2022-06-27* Shuts down immediately upon opening, no update available. Company only lets you book a cab through the app. What a stupid business model. ### 1/5 — Never arrive on time *2022-01-23* I used to book a taxi to go to campus, and i always book the night before, and always came 20~40min late on the second day morning(9am), i always late for lessons, "why," i even book on the day before, still late, should it be arrive on time? ### 1/5 — Can’t actually book taxi *2021-06-20* Every time I try to book a taxi, I either get an error, or I get the booking cancelled a second after booking. The main point of the app doesn’t even work. ### 1/5 — Doesn't send activation code *2017-07-31* Tried to register but doesn't send the activation code. ## Most praised reviews (10 highest-rated) ### 5/5 — Lovely *2025-05-28* The driver was just homely. 👍👍 ### 5/5 — Great Customer Experience *2025-05-15* Second time with YC and another spot on trip. With Lala today. Great guy. Will continue with YC all the time now. ### 5/5 — Great *2025-04-12, version 35.1.9* Fabulous driver service was great didn’t have to wait long. Can’t fault it thank you ### 5/5 — Smooth ride no issues *2024-10-03* Fab to have a driver that I can understand and have decent conversation with, ### 5/5 — Helpful *2024-05-21* Good driver, gave us some pointers for eating out and advice about the taxi back. ### 5/5 — Perfect *2023-12-29* Professional ### 5/5 — Works wonderfully. *2017-05-09* Was unsure at first. But booked it on the app for when I needed. It let me know when it was dispatched with the licence plate. And it showed up on time. Easier than ringing in. ### 5/5 — Bril app *2014-03-09* Lovely, booked a cab for a friend and a lovely cabbie turned up right on time , five star service ***** ### 4/5 — Cool *2015-03-21* Nice app easy way of booking a cab however have problems to register but tapped quick register button few times and it was working for me iOS 8 iPhone 5c ### 3/5 — App *2019-01-14* Unable to set a destination through the App. It would be nice to have an estimated price. But otherwise, it’s good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*