# Yelp Guest Manager — Restaurant Management Solution

> Restaurant front-of-house management for reservations, waitlists, and table control. (iPhone/iPad app by Yelp.)

- Source: https://appshunter.io/ios/app/yelp-guest-manager/id404226510 (this page in markdown: same URL + `.md`)
- Developer: [Yelp](https://appshunter.io/developer/284910353)
- Category: Business, Utilities
- Price: Free with in-app purchases
- Rating: 4.60/5 from 1,757 App Store ratings · 77 written reviews indexed
- Age rating: 12+
- Requires: iOS 18.0 · 45 MB
- Languages: American English
- Released: 2010-11-20
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/yelp-guest-manager/id404226510/reviews.md

## What is Yelp Guest Manager?

Yelp Guest Manager helps restaurants seat the millions of diners booking tables online every day.  
 
Let your front-of-house team meet and greet more guests with the power of Waitlisting, Reservations, and Table Management in one system of record.
 
Yelp Guest Manager connects your business to Yelp’s high-intent diner network with powerful features that streamline operations and keep guests happy. 
 
Built by industry pros, Yelp Guest Manager is brought to you by a new team of dedicated restaurant experts. Need to see it to believe it? Try for free and join more than 11,000 popular restaurants using Yelp Guest Manager to turn the tables.

* Note: This app is for Restaurant businesses. If you're a diner looking to book a table, search ‘waitlist’ or ‘reservations’ on the Yelp App!

Yelp Guest Manager features include:

 • Reservations & Waitlist
     - Easily add digital reservations and waitlist buttons to your Yelp page and websites so both last-second and plan-ahead diners can book a table from anywhere, receive live status updates to reduce cancellations, and show up right on time. Fill shoulders and turn tables faster by offering multiple ways to book a table with one system of record.

 • Table management & POS integrations
     - Gives hosts and servers what they need to run a smoother front-of-house including custom floor maps, custom sections, and POS integrations that automatically update table statuses.

 • Takeout
     - Add and track takeout orders so you can see dine-in and dine-out parties in one system. Notify guests with a text message when their food is ready for pick up.

 • Kiosk
     - Let your team focus on hospitality by allowing diners to check themselves into a digital waitlist and receive automated wait times and text notifications with their table status. Keep your host from doing data entry and answering the same questions over and over. Available as an add-on to Yelp Guest Manager.

## Key features

- Digital reservations and waitlist
- Table management with custom floor maps
- POS integrations
- Takeout order tracking
- Guest self-check-in kiosk
- Automated guest notifications

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| Premier | $249.99 | one-time |


## What do users think of Yelp Guest Manager?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Efficient seating process
- 💡 Helpful for managing wait lists
- ⭐ Overall great app

**Cons**

- 🐛 Frequent crashes and bugs
- 🔨 Poorly designed UI after updates
- 💰 Expensive pricing after acquisition
- 🤯 Frustrating customer support

**Commonly reported bugs**

- App won't open after updates
- Reservation/waitlist data not syncing
- Incorrect cover counts displayed
- Inability to properly manage walk-ins

**Most requested features**

- Customizable table/section management
- Integrated reservation system
- Improved search and filtering options
- Sync across multiple devices

## Recent user reviews (10 of 77)

All indexed reviews: https://appshunter.io/ios/app/yelp-guest-manager/id404226510/reviews.md

### 3/5 — Good but could be better

*2026-07-30*

This app is decent for what it’s offering, but as many apps, has room for improvement. More color variety in the steps of dining experience would offer a quicker at a glance tell of where guests are at one their experience. Having three different stages, appetizers, entree, and dessert the same color stage doesn’t allow quick differentiation between the stages. While it does offer the numbers for these stages as well the app doesn’t always update in a timely manner accordingly to allow us to use this feature effectively. Also giving an option to “clear all” or open all dirty or in use tables at the end of a shift would be a nice touch as well.

### 1/5 — Zero stars. Doesn't function.

*2026-06-22*

The walk-through guides don't link anywhere. You can't close reservations for a day in advance, this thing is just absolutely feeble it's the worst most useless product I've ever seen

And the fact that it has only 1-star ratings for the last year and a half shows that the developers don't even care.

### 1/5 — Horrible App and Company

*2026-05-23*

The app always has a bug - even after multiple updates to their app they can’t seem to get it right.  Customer service is horrible. No one there knows what they are doing. This is from real experience dealing with these goofballs.

### 5/5 — Trash

*2025-06-22, version 9.3.0*

Garbage app. Please fix the ten thousand things wrong with it ty

### 1/5 — Terrible!!!

*2025-05-30*

We’ve been using Yelp Guest Manager, but unfortunately, the experience has been quite frustrating. The app crashes frequently, which is especially problematic during peak hours when we’re busiest. Every time it closes, we’re forced to log in again with a password — this slows us down and disrupts service.

Another major issue is that we can’t properly log walk-in guests into the system, which is a basic and essential feature for any reservation platform.

The space allowed for messaging customers is also extremely limited — it’s too short to communicate clearly and professionally, especially when confirming or updating reservations.

Overall, the app feels clunky and not user-friendly. A reservation system should be smooth, intuitive, and built to support the fast pace of restaurant service. Honestly, we find systems like Toast Reservations much more efficient and easier to use.

We hope Yelp considers making serious improvements to better meet the needs of restaurants.

### 1/5 — Prefer old UI

*2025-05-25, version 9.3.0*

Please give us back the old UI, the newest version has a lot of features to improve, before it fully implemented pls give us back the old UI

### 1/5 — Terrible devs

*2025-05-08, version 9.2.1*

As the app is updated, devs are not aware or thorough enough and functionality is broken through updates. Their devs have undergrad experience as they are not even troubleshooting new versions before release to market. Sad

### 1/5 — Extremely Disappointing

*2025-04-25*

With the phasing out of yelp reservations and the obligatory transfer of use for restaurants to make booking with guest manager, you would think that this platform would be more fine tuned. Yelp guest manager is poorly designed, lacking the helpful features that yelp reservations offered. The fact that one must toggle between reservation vs. waitlist vs. seated view is totally pointless. And currently, I’m not even able to access reservations on the browser, because of some “error”. Yelp, do better. I’m writing this review while on hold, trying to make a reservation of a party of 20, of which I cannot, because the system overrides parties to larger than 20.

### 1/5 — Very buggy update

*2024-12-29*

Since the latest update the app has been nothing but issue after issue. Constantly having to delete and redownload in order for it to function for about 10 or so minutes then the same issues return. Shame as it was perfectly functional before but I suppose the new monetary requirements are what are driving these new problems

### 1/5 — New updates bring constant crashes

*2024-12-28*

The last month with this app has been impossible. Their customer support is nonexistent. We deal with crashes during our busiest times. The waitlist won’t let us add guest, and table maps don’t sync up. There’s not much concern for customer experience.

## Frequently asked questions about Yelp Guest Manager

### What does Yelp Guest Manager do?

Yelp Guest Manager is a restaurant management solution designed to help businesses handle reservations, waitlists, and table assignments. It aims to streamline front-of-house operations, connect with diners, and improve guest satisfaction by managing the flow of both dine-in and takeout customers.

### What are the key features of Yelp Guest Manager?

Key features include digital reservations and waitlist management, allowing diners to book from anywhere and receive status updates. It also offers table management with custom floor maps and POS integrations, takeout order tracking, and an optional kiosk for guest self-check-in.

### Is Yelp Guest Manager free to use?

Based on the provided information, the app is offered as a free trial. It is designed for restaurant businesses, and the description encourages users to 'Try for free' and mentions over 11,000 restaurants are already using it.

### Who is Yelp Guest Manager for?

This application is specifically for restaurant businesses. It is intended for front-of-house teams, hosts, and servers to manage diner flow, reservations, and waitlists efficiently. Diners looking to book tables should use the Yelp App directly.

### Can Yelp Guest Manager handle takeout orders?

Yes, Yelp Guest Manager includes a feature to add and track takeout orders. This allows restaurants to manage both dine-in and dine-out parties within a single system and notify guests via text message when their food is ready for pickup.

## Version history (last 5 releases)

### 9.12.1 — 2026-07-10

Yelp Guest Manager 9.12 helps you stay connected with walk-in guests by allowing hosts to collect their email addresses for future outreach. Plus, we’ve enhanced swipe actions for a smoother, more intuitive experience.

### 9.12.0 — 2026-06-29

Yelp Guest Manager 9.12 helps you stay connected with walk-in guests by allowing hosts to collect their email addresses for future outreach. Plus, we’ve enhanced swipe actions for a smoother, more intuitive experience.

### 9.10.0 — 2026-05-26

Thank you for using Yelp Guest Manager! This month's update includes some bug fixes and under-the-hood improvements to give you the best experience possible.

### 9.9.2 — 2026-04-20

Yelp Guest Manager 9.9 makes your FOH run smoother with these updates: 
- Undo a party's status to a previous status (i.e. Go back to Partially Arrived after marking a party All Arrived)
- See the number of tables currently in "Check" status directly on your floor plan

### 9.8.1 — 2026-04-10

Thank you for using Yelp Guest Manager!

This month's update includes some under-the-hood improvements to give you the best experience possible.

## Apps similar to Yelp Guest Manager

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [OpenTable for Restaurants](https://appshunter.io/ios/app/opentable-for-restaurants/id766049754) | 4.0 (404) | Free | Business |
| [Carbonara App for Restaurants](https://appshunter.io/ios/app/carbonara-app-for-restaurants/id1479168791) | 4.8 (13) | Free | Business |
| [LINC Learning](https://appshunter.io/ios/app/linc-learning/id1152850169) | 2.1 (153) | Free | Business |
| [NCR Voyix Pulse](https://appshunter.io/ios/app/ncr-voyix-pulse/id477555106) | 1.7 (470) | Free | Business |
| [SG Proof](https://appshunter.io/ios/app/sg-proof/id6443609412) | 2.2 (123) | Free | Business |
| [MarginEdge](https://appshunter.io/ios/app/marginedge/id1591999728) | 4.9 (487) | Free | Business |

## More apps by Yelp

- [Yelp: Food, Services & Reviews](https://appshunter.io/ios/app/yelp-food-services-and-reviews/id284910350)
- [Yelp for Business App](https://appshunter.io/ios/app/yelp-for-business-app/id936983378)
- [Yelp Stickers](https://appshunter.io/ios/app/yelp-stickers/id1152164130)

All apps by Yelp: https://appshunter.io/developer/284910353

## Related topics

[yelp guest manager](https://appshunter.io/ios/topics/yelp-guest-manager) · [yelp manager](https://appshunter.io/ios/topics/yelp-manager) · [yelp waitlist](https://appshunter.io/ios/topics/yelp-waitlist) · [qrmenu manager](https://appshunter.io/ios/topics/qrmenu-manager) · [meemup kitchen display system](https://appshunter.io/ios/topics/meemup-kitchen-display-system) · [poslik manager](https://appshunter.io/ios/topics/poslik-manager) · [yelp business](https://appshunter.io/ios/topics/yelp-business) · [yelp biz](https://appshunter.io/ios/topics/yelp-biz) · [manager xmenu](https://appshunter.io/ios/topics/manager-xmenu) · [xantolo reservation system](https://appshunter.io/ios/topics/xantolo-reservation-system) · [yelp](https://appshunter.io/ios/topics/yelp) · [wijnspijs restaurant](https://appshunter.io/ios/topics/wijnspijs-restaurant) · [jucas catering](https://appshunter.io/ios/topics/jucas-catering) · [yerp](https://appshunter.io/ios/topics/yerp) · [chowbus pos](https://appshunter.io/ios/topics/chowbus-pos) · [menusafe](https://appshunter.io/ios/topics/menusafe) · [beluga eats](https://appshunter.io/ios/topics/beluga-eats) · [hiring restaurant](https://appshunter.io/ios/topics/hiring-restaurant) · [futopia alam sutera](https://appshunter.io/ios/topics/futopia-alam-sutera) · [eatright server](https://appshunter.io/ios/topics/eatright-server)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*