# Yettel Bank — user reviews > 116 indexed App Store user reviews of Yettel Bank by Yettel Bank AD Beograd, rated 4.60/5 from 945 ratings. - Source: https://appshunter.io/ios/app/yettel-bank/id6449728099/reviews - App overview in markdown: https://appshunter.io/ios/app/yettel-bank/id6449728099.md - Rating breakdown: 5★ 793 · 4★ 81 · 3★ 9 · 2★ 8 · 1★ 54 ## What do users think of Yettel Bank? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Intuitive interface - 🚀 Fast and responsive - 🚀 Convenient QR code option **Cons** - 🐛 Bugs and glitches - 🤔 Removed useful features from previous app - 🤨 Complicated navigation - 💸 Excessive advertisements **Commonly reported bugs** - Login issues - Inability to transfer funds - Incorrect currency display when selling foreign exchange - Missing transaction history and details **Most requested features** - Bring back screenshot functionality - Restore previous app's features (e.g. internal credit transfers, saving payment templates) - Improve potvrda o uplati (payment confirmation) functionality - Add Apple Watch support - Integrate investment and pension fund options ## Newest reviews (12 of 116) ### 2/5 — Too Many Unfinished Details *2026-06-01, version 4.6.6* There are still several basic issues that have not been addressed. First, the app does not automatically authenticate with Face ID on launch. Instead, users have to manually tap a button before Face ID is triggered. The same approach is used throughout the app — users are repeatedly required to press a button instead of Face ID being invoked automatically. Automatic biometric authentication is already the standard across virtually all banking apps and even most security-related applications. It is also impossible to copy a card number within the app. However, I know this functionality is available to other users, for example in the Raiffeisen Bank app, so it would be great to have the same convenience here. There is no option in the security settings to disable screenshot protection. This restriction is frustrating and inconvenient. It should be an optional setting for users who need it. Personally, I do not need screenshot blocking and would like to take normal screenshots, especially when I need to share information with customer support. The customer support chat is also implemented quite poorly. It feels more like a temporary online chat than a proper in-app messaging system. There is no conversation history, and messages can easily disappear. Today there are many proven solutions that allow support chats to be stored inside the application and remain available even if the app is minimized or running in the background. At the moment, the support chat sometimes resets unexpectedly, and in some cases the keyboard even overlaps parts of the chat interface, making it difficult to use. ### 5/5 — good *2025-10-28, version 4.1.60* excellent ### 5/5 — Online bankarstvo *2025-10-26, version 4.1.60* Odlična aplikacija,brzo realizuje uplate! ### 5/5 — good *2025-10-08* excellent ### 5/5 — Milan *2025-09-20, version 4.1.51* Odlicni ste I odlican costumer services ### 5/5 — MD *2025-09-08, version 4.0.23* Aplikacija se lako koristi, brza je i mozete naci detaljna objasnjenja za sve situacija. Takodje, tu je i gomila pogodnosti. ### 4/5 — Moja Yettel banka *2025-08-27, version 4.0.23* Od kako sam prešao u Yettel banku naučio sam da štedim zahvaljući svim mogućnostima koje nam banka nudi od kuće. Eduard ### 5/5 — User *2025-08-14, version 4.0.23* Great App and Banka ### 5/5 — Super ste *2025-08-05, version 4.0.23* Super Bank ### 4/5 — Good banking experience *2025-07-22, version 4.0.23* It has all that you need. UI is sometimes not that good mainly in a terms of colors. Some actions in app are a little bit complicated than in Mobi bank version of app… All in all great bank, low fees. ### 5/5 — Super ste *2025-06-02, version 4.0.6* Super Bank ### 5/5 — Mr *2025-04-03, version 3.1.21* Potpuno novo i osvezavajuce na bankarskom trzistu. Jedva da postoji situacija kada je zaista potreban salter. Odlicno osmisljeno i uradjeno! ## Most critical reviews (10 lowest-rated) ### 1/5 — Svaki mesec sve gore i gore *2026-08-11, version 4.8.6* Od kad se desila tranzicija Mobi banka > Yettel, iskustvo sa appikacijom lose i svaki mesec sve gore. Aplikacija puna bagova i besmislica koje je nemoguce zabelezitijer aplikacija ne dozvoljava screenshot(?!?!?!). Iako se veliki broj korisnika zali na ovo, Yettel be reaguje. Chat UI katastrofa, netacni opisi opcija u aplikaciji, besmislena uputstva koja vam govore da kliknete element koji u aplikaciji ni ne postoji, itd. ### 1/5 — Beskorisna aplikacija *2026-06-12, version 4.6.6* Ne razumem zasto se i dalje forsira SMS kao jedini nacin verifikacije. Postoje i drugi nacini, email, authenticator app. Vec dve nedelje ne mogu da pristupim svom racunu zato sto mi sms poruke ne stizu u inostranstvu, a ne postoji alternativa. ### 1/5 — Downgrade *2026-06-07, version 4.6.6* Posle najnovijeg “update” vise niti mogu da se ulogujem niti da ponovo registrujrm isti uredjaj koji je skoro dve godine radio ### 1/5 — ID Scanning Process Does Not Work *2026-06-02, version 4.6.6* Got locked out of my account while travelling as I was required to now scan my ID to get into the mobile app. Says it should take less than a minute. But the app kept saying the process times out and asking me to scan over and over. Still not able to get in. ### 1/5 — Opet isto *2026-05-12, version 4.5.7* Umesto transakcija po racunu, informisan sam da mogu da narucim “ekološku” master karticu kao i jos nekoliko trućanja o brendu. Ne zanima me vas brend, zelim da vidim svoje informacije na stranici o sopstvenom racunu. Naplacujete mesecno odrzavanje, sklonite reklame. Koliko god ih zvali izazovima, imate probleme. ### 1/5 — Chat užasan *2026-02-13, version 4.3.34* Kada chatujem sa podrškom, na iphonu se uopste ne vidi sta pisem, nego na slepo. ### 1/5 — Katastrofa od aplikacije *2025-09-10, version 4.0.23* Ne radi i ne prikazuje potrebno stanje, ne može da se podeli na rate, nema prikaz zaduženja po kreditnoj kartici. Najlosija aplikacija ikada. Razmišljam banku da promenim zbog nje. ### 1/5 — Uselles support, terrible *2025-04-21, version 3.2.28* Don’t even think of creating an account with this bank! ### 1/5 — Ovo ništa ne valja *2025-02-09, version 3.1.19* Ovu aplikaciju je radio neko ko o bankarskom poslovanju ne zna ništa. Takodje ne zna ništa ni o korisničkom interfejsu. Promeni profesiju, mladi čoveče. Vrati se stadu i zemlji, bićeš srećniji kao i mi korisnici. ### 1/5 — Vrati se mobibank🙏 *2025-02-02* Uzas. Opet ne radi ## Most praised reviews (10 highest-rated) ### 5/5 — Рачуни на клик *2026-09-04, version 4.8.6* Задовољан сам новом апликацијом у скоро свему осим што не видим како да променим датум плаћања како бих могао почетком месеца да попуним рачуне за цео месец а не само на тренутни датум, у старој је могло ### 5/5 — Yettel *2026-08-24, version 4.8.6* 5 ### 5/5 — Banka *2026-07-15, version 4.6.6* Naljboja banka ### 5/5 — Рачуни на клик *2026-07-01, version 4.6.6* Задовољан сам новом апликацијом у скоро свему осим што не видим како да променим датум плаћања како бих могао почетком месеца да попуним рачуне за цео месец а не само на тренутни датум, у старој је могло ### 5/5 — Rating *2026-04-17, version 4.4.44* Great ### 5/5 — Žak *2026-04-13, version 4.4.44* 👍 ### 5/5 — Bravo *2026-04-07, version 4.4.44* Bravo ### 5/5 — Good *2026-01-27, version 4.2.23* Super ### 5/5 — Yettel *2025-12-02, version 4.2.19* 5 ### 5/5 — Brzo i efikasno *2025-11-16, version 4.2.19* 👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*