# YI 360-VR Camera — user reviews > 48 indexed App Store user reviews of YI 360 by Shanghai Xiaoyi Technology Co., Ltd., rated 1.70/5 from 29 ratings. - Source: https://appshunter.io/ios/app/yi-360-vr-camera/id1153462549/reviews - App overview in markdown: https://appshunter.io/ios/app/yi-360-vr-camera/id1153462549.md - Rating breakdown: 5★ 3 · 4★ 1 · 3★ 0 · 2★ 4 · 1★ 21 ## Newest reviews (13 of 48) ### 1/5 — Not compatible with iOS 13 *2019-11-25* Don’t buy!! Not working with iOS 13. Customer service claims it works but check the online reviews for yourself. App and firmware have not been updated for over a year. ### 1/5 — iOS 13 :( *2019-11-18, version 2.3.1* we are waiting an update for iOS 13 :( ### 1/5 — IOS13 keine Verbindung *2019-11-13, version 2.3.1* Bitte die App auf IOS13 anpassen. Sonst ist die Kamera unbrauchbar ### 1/5 — Does not work on iOS 13 *2019-11-13* The app will not connect to the camera on iOS 13. ### 1/5 — Stopped connecting to iPhone *2019-11-11* Wouldn’t be a horrible idea to update this app. Since iOS 13, doesn’t connect. Wow! ### 1/5 — Ne marche plus!!!!! *2019-11-07, version 2.3.1* La caméra ne marche plus avec la dernière version IOS😡😡😡😡 ### 1/5 — It does not work with new I phone update until updated it’s useless *2019-11-05* Like the camera wish app worked ### 1/5 — good camera, horrible app *2019-11-03, version 2.3.1* the system that the camera works off of is abandoned. there is no way to check anything you film, no way to share any video. no way to watch any video you take, ........makes the vr360 camera nothing more than a paperweight unfortunately.... buy a known brand such as gopro, if you want to actually show video on your phone or youtube......if you have just purchased, return for your money back ### 1/5 — Ne fonctionne plus avec ios13 *2019-11-01, version 2.3.1* Tout est dit dans le titre...... ### 1/5 — Ne fonctionne plus avec la dernière version d’iOS *2019-10-26, version 2.3.1* Ne fonctionne plus avec iOS 13... ### 1/5 — iOS 13 problems *2019-10-14, version 2.3.1* When will you issue an update to the app? it is impossible to connect over the Wi-Fi with iOS 13 :( ### 1/5 — Não conecta mais. *2019-09-28, version 2.3.1* Não consigo conectar depois que atualizei o iPhone em setembro de 2019. Preciso de ajuda. ### 1/5 — Keine Verbindung zur Yi *2019-09-27, version 2.3.1* Iphone x max ios13.1 leider ist keine Verbindung zwischen Yi und iphone mehr möglich und somit ist die Kamera nicht nutzbar. Bitte schnellstmöglich updaten!!! Vielen Dank im Voraus ## Most critical reviews (10 lowest-rated) ### 1/5 — Yi 360 sin datos de ubicación *2024-06-13, version 2.3.3* Cual es la razón que no aparezca los datos de ubicación y haya que acudir a una app de terceros? Es una falta de actualización del firmware? Espero mejoras porque es una lástima tenerlo de pisapapeles 👎 ### 1/5 — App and product abandoned *2020-11-27* The company no longer supports the app or the product and no longer sells any 360 degree camera. The app used to be pretty good, but now is almost useless. You can still view 360 photos by connecting the camera to the phone, but sharing to Facebook is now broken so there is no way to get your photos onto social media. Does anyone know of any software that can read the format and stitch the photos together if I transfer the files from the memory card? ### 1/5 — Sign in with google disabled *2020-08-05* Please fix this app ### 1/5 — Never worked on iPhone *2020-03-29* Bought my Yi 360 vr and download this app but never worked ?? It shows connected but no live view Video ... disappointed .... ### 1/5 — Nutzlos *2020-03-11, version 2.3.2* Leider nichtmehr mit der neusten Appel iPhone Software zu gebrauchen.Weswegen auch die Kamera gleich nutzlos ist. Änderungen anscheinend nicht in Sicht, da das Problem seid langer Zeit besteht. ### 1/5 — Не работает на iPhone XS *2019-12-10, version 2.3.1* Печаль ### 1/5 — Doesn’t work in iOS 13 *2019-12-10, version 2.3.1* The app doesn’t connect with iOS 13. They are aware but won’t fix it. Meh Remove from amazon and update your description. This is NOT iPhone compatible anymore. ### 1/5 — This app needs to be updated!! Dec 2019 *2019-12-09* The app was working fine (cellular service has to be turned off to see video) until I updated to the latest OS, 13.2.3, and here I am at a job site unable to connect the camera to the app. I have restarted the app, restarted the camera, restarted my phone, forgotten the Yi network and reconnected, and the app still does not see the camera! There hasn’t been in update to this app in over a year and the app support website isn’t in English. 🤬 I use this camera for work and have owned it only 10 months. Fix this please! ### 1/5 — No es compatible con iOS *2019-12-09, version 2.3.1* No puedo enlazar la aplicación de mi Iphone con la camara y no puedo ni reproducir ni editar nada. Por favor, saquen una versión compatible con iOS. ### 1/5 — iOS13 iPhone7 fail *2019-11-28* Cannot get the App to connect to phone. wifi is connected, bluetooth is on, but app doesn't see camera. Makes the camera useless... ## Most praised reviews (10 highest-rated) ### 5/5 — Yi 360 VR *2020-01-04, version 2.3.2* Klasse Preis Leistung! Läuft auch wieder unter iOS 13... ### 5/5 — Оценка *2018-04-27, version 2.3.1* Не плохое ПО, но Камера перестала писать звук ### 3/5 — Calidad precio ... *2020-02-15, version 2.3.2* Si que se puede sincronizar con los iPhone , yo tengo un iPhone XR y funciona perfecto .... si que es verdad que no conectaba , no encontraba la conexión bluetooth pero hay que buscar en la cámara la opción de conexión y walaaaaaa!!! Por fin apareció. En mi iPhone ... la aplicación bien le faltan mas mejoras ... espero que vayan actualizando por que la cámara está muy bien calidad precio ### 3/5 — Не работает с ios13 *2019-10-21, version 2.3.1* Есть дроид, он с ним без проблем конектится и с пятёркой тоже, а на Х с иос 13 вообще не хочет. Пофиксите баг ### 3/5 — Não funciona com o iOS 13 :/ *2019-09-25, version 2.3.1* Estava tudo bem até a ultima atualização do IOS de setembro de 2019 e parou de funcionar. ### 3/5 — Non è possibile assemblare e modificare i video ma solo le foto. *2018-02-18, version 2.3.1* Non è possibile assemblare e modificare i video ma solo le foto. ### 2/5 — Same problem as rich90usa *2020-01-11* Preview pops up a message, app can no longer be used that way but can be used for viewing local stored content. PLEASE MAKE THIS APP WORK WITH THE CAMERA AGAIN! ### 2/5 — Not working iOS 13 *2019-10-13, version 2.3.1* :( ### 2/5 — IOS13.1 keine Verbindung möglich. *2019-10-05, version 2.3.1* Leider auch bei mir ist keine Verbindung mit iOS13 mehr möglich. Mit iOS 12 war die Kopplung mit dem iPhone kein Problem. Die Kamera Yi360 macht tolle 360Grad Aufnahmen mit einer guten Auflösung. ### 2/5 — [Work Around] for “Failed to Acquire Preview” *2019-02-25* For the longest time, I was going to give up on the app. But it connected one time when I didn’t have cell reception. Turns out you need to turn off cell service and connect via Wifi in order to get it to get a live preview. Yi needs to fix this, but for the time being, this is how I got the 360 yo connect to my phone. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*