# YI Smart Dash Camera — user reviews > 186 indexed App Store user reviews of YI Smart Dash Camera by Shanghai Xiaoyi Technology Co., Ltd., rated 1.77/5 from 475 ratings. - Source: https://appshunter.io/ios/app/yi-smart-dash-camera/id1068133495/reviews - App overview in markdown: https://appshunter.io/ios/app/yi-smart-dash-camera/id1068133495.md - Rating breakdown: 5★ 57 · 4★ 16 · 3★ 26 · 2★ 38 · 1★ 338 ## What do users think of YI Smart Dash Camera? Overall sentiment: negative **Pros** - 📽️ Good video quality - 🔌 Convenient app for accessing footage - 💻 Works well on Android devices **Cons** - 🔌 App not compatible with iOS 13+ - 🔌 Connectivity issues, unable to connect to camera - 🐛 App crashes, freezes, or doesn't work properly - ⏱️ Slow video download/playback speeds - 🔒 Privacy concerns with location permissions **Commonly reported bugs** - App crashes or freezes when trying to access videos - Unable to connect to camera via WiFi - Recorded videos not saving or accessible through app **Most requested features** - Update app to fix compatibility issues - Improve video download and playback functionality - Add option to disable location permissions ## Newest reviews (17 of 186) ### 2/5 — Worst app ever *2024-08-20, version 4.4.1* Camera quality is good, but pray you never get into an accident because connecting to this device is nearly impossible. After wasting 45 minutes I just gave up. The worst app ever. ### 2/5 — Hello…testing…does this thing work? *2023-08-02, version 4.4.1* I have had this camera for a couple of years now and I have only been able to connect to it twice…twice!!! The recordings are decent. ### 1/5 — Used to work, now is 100% broken *2023-02-15, version 4.4.1* The app won’t even attempt to connect to your camera unless you provide your location. Even after you provide your location it still won’t connect. ### 1/5 — STAY AWAY!! *2022-12-23, version 4.4.1* This camera used to be really good. I recommend the camera and bought cameras for every single family member. One day, they decided to do an update that ruined the way you used the camera and it was never the same. Fire whoever messed up the simplicity of using your cameras. ### 1/5 — Terrible app experience, bordering on useless *2022-12-21, version 4.4.1* The Android app works really well so the issue is not with the hardware. Live video does not work and previewing the captured video is not possible. It seems like Yi has abandoned this app and no longer cares. ### 1/5 — Download function is dead! *2022-11-29, version 4.4.1* The camera used good to use, but the download function is dead. ### 1/5 — APP Won’t Connect! *2022-07-05, version 4.4.1* I’ve been using my dash cam and the app that came with it for over five years and it worked just fine. This new app is totally worthless it does not connect ever. I have location settings on. I tried it both with cell service on and off. Nothing seems to make it connect. What happened were you bought out by somebody it doesn’t care about customers? Please update and fix the bugs in the new app! ### 2/5 — Very problematic *2022-06-22, version 4.4.1* Works great on my LG G7, but on my iPhone 12 mini the app is a pain. It requires location to connect to the camera’s Wi-Fi (why?) and won’t load any recorded videos to view or download unless I turn off cellular data. I’ve also had times when there was no audio in videos in the app or in the video I downloaded at the time (audio was enabled). Video quality is very poor in the app, but normal once downloaded. Overall, very disappointing ### 4/5 — App works great *2022-06-19, version 4.4.1* Had a Yi Dashcam for about 5 years and it has always worked from for me. Never had issues connecting to the Dashcam and reviewing saved videos. Recently reinstalled the app and I could not connect to the Dashcam no matter what I did. I was playing with the app permissions and enabled “Local Network” and suddenly it all worked again. Disable it and the app won’t connect to Dashcam. Sound like a security issue and not sure why it’s needed. ### 1/5 — Pointless *2022-06-07, version 4.4.1* I’ve had this for 2 years, 1st year loved it however the last year it’s gradually got worse and worse to the point you can’t watch a recording due to slow pausing speed, can’t download it due to an error code. Think it’s time to get rid and buy something else as totally pointless now, not fit for use. ### 1/5 — Needs improvement *2022-05-09, version 4.4.1* So I bought mine like 3 months ago. It was working perfectly I tried to view my videos and it was working fine, the video was clear and everything was good. The day comes when I finally need to get footage from the camera and to my surprise I couldn’t even view any of my videos nor could I download them. It just kept loading and loading. I’m really disappointed because I really did like the camera. ### 1/5 — Was working perfectly fine, but since update, it doesn’t connect to camera!! *2022-02-23, version 4.4.1* Had the cameras for 4 years and was working perfectly! Now since update, it won’t connect!! I have two cameras too! Fix it!!!!! ### 1/5 — Connecting issues *2022-02-07, version 4.4.1* When I connect to camera i get a black screen. Please fix ASAP ### 1/5 — Doesn’t work *2022-01-01, version 4.4.1* Can’t connect ### 1/5 — Not compatible with Iphone 13 *2021-11-11, version 4.4.1* It does not connect with IPhone 13 ### 1/5 — Buggy and I hate that it requires my location *2021-10-29, version 4.3.23* Stop asking for my location. You dont need it. Fix the bugs. Just stops connecting to the camera. Edit camera name screen gets stuck. ### 1/5 — App Won’t Load Videos *2021-10-04, version 4.3.23* App needs to be updated. It can no longer load videos from the Dash-cam. I witnessed a minor collision and needed to get the footage from my Dash cam, and the app wouldn’t work. Buy a dash cam that uses a different app and save yourself some frustration. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t download video *2025-09-23, version 4.4.1* Can’t download video on iOS 26, when will this OS be supported? ### 1/5 — Have to connect manually every time *2025-08-22, version 4.4.1* I’ve been using this car camera for a while now, and honestly, it’s been more frustrating than helpful. Every time I get into the car, I have to connect it manually — it doesn’t turn on or connect automatically like it should. This gets really annoying, especially when you’re in a rush. On top of that, the date and time are never accurate. It resets frequently and doesn’t update automatically, so I constantly have to go into the settings to correct it. That defeats the purpose of having a dash cam for proper recording and evidence. Overall, it’s not user-friendly and lacks the basic automation features you’d expect. Not recommended unless you’re okay with setting it up from scratch every single time. ### 1/5 — App crash *2025-07-18, version 4.4.1* App can not use to download any more. It crash after open app ### 1/5 — credit card *2024-09-14, version 4.4.1* why do this app ask for credit card to download the app ### 1/5 — Very sub standard app *2024-01-24, version 4.4.1* The app consistently crashes. Videos are not properly dated nor is video properly recorded. I’ve tried to work with this app/dash cam for months and have made no progress. I do not recommend this brand to anyone. ### 1/5 — Garbage *2023-12-31, version 4.4.1* Fix your app. ### 1/5 — Don’t download *2023-05-24, version 4.4.1* This app doesn’t work anymore I can’t see my recorded video ### 1/5 — Not useful at all! *2023-03-30, version 4.4.1* I used to have this app to watch videos on my Yi camera and downloaded some as needed. I installed in on my new cellphone today and it didn’t work at all! It could connect to the Yi camera via Wi-Fi, but I could see preview clips but couldn’t play or download any videos. Does Yi forget their dashcam users? ### 1/5 — Please please fix app dash cam is great! *2023-03-23, version 4.4.1* Seriously this is the best Dashcam I’ve ever had. Please please work on the app. I’m trying again to reach out. I don’t want to buy another cam. Please fix. It freezes when I try to play back video. ### 1/5 — It freezes *2023-03-09, version 4.4.1* The app freezes when I am accessing the video. And basically I can not do anything from that point. Unable to play videos from my phone anymore ## Most praised reviews (10 highest-rated) ### 5/5 — It actually connected to the app in 2024 *2024-10-31, version 4.4.1* I have been using a Yi dash cam for a few years. The app has been working since day one. Lately (2024 October) I was checking if i can connect to the app again before a road trip. I was able to connect but you need to manually go to your phone’s WiFi and connect the dash cam. Tips: You can’t rely on the automatic prompt feature anymore and you need to manually connect it. If you can’t see the videos from the app’s album, just format the sd card. I did it on my pc and I believe the dash cam also have an option. Just do both and now you will be able to see the album’s recorded videos. This app doesn’t deserve a 2 stars so if you find it helpful, consider rating this app again. ### 5/5 — Works as Advertised *2022-04-01, version 4.4.1* Not sure what the bad reviews are about. It was easy for me to download the series of videos when I needed them. ### 5/5 — Works well on ios 13 *2021-10-31, version 4.3.23* Easy to connect and easy to crop the segments to download from dashcam. ### 5/5 — Stop giving 1 star review *2021-06-07, version 4.3.23* App works fine if you need footage from the camera just take out the as cars and put it in your computer ### 5/5 — Works great *2020-05-15, version 4.3.20* Mine works great. ### 5/5 — Yi Dashcam *2019-11-25, version 4.3.18* Best Dashcam on the market with ADAC system great ### 5/5 — Excellent Performance and Video Footage Review *2019-08-01* The dash cam has been awesome for me! I’ve been able to see so much driving footage I wanted to look over. There’s a WiFi mode where you can see a live feed of the camera, and you can also go into the camera’s albums through the WiFi and you can also download the video sections you want. ### 5/5 — Turn off you mobile data before connecting the Dashcam *2019-04-17, version 4.3.18* Remember to turn off your mobile data before connecting the Dashcam ### 5/5 — Now it works on iPhone X with a workaround *2019-03-26, version 4.3.17* Earlier I gave 1 star, but now everything is working good after following others review where they suggested workaround. I just needed to turn off career data and leave wifi on, so that YI dash cam n mobile are becoming sync and working very fast. Able to download the files without much hassle. Thank you guys, it also saves data. ### 5/5 — Awesome dashcam *2019-02-28, version 4.3.16* You gotta rmmber this dashcam isnt one of those $$$$$$ ones but the quality of this dashcam is great, app had its ups and downs but you get around once in a while... a trick with downloading videos or connecting to it is that you turn OFF your DATA so your phone will only connect to the yi instead of trying to connect to your service provider instead of the dashcam wifi that has no internet connection. Great item to have for the price --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*