# Yindii - Sustainable Food App — user reviews

> 184 indexed App Store user reviews of Yindii by WATAWASTE PTE. LTD., rated 4.40/5 from 52 ratings.

- Source: https://appshunter.io/ios/app/yindii-sustainable-food-app/id1533561058/reviews
- App overview in markdown: https://appshunter.io/ios/app/yindii-sustainable-food-app/id1533561058.md
- Rating breakdown: 5★ 41 · 4★ 3 · 3★ 2 · 2★ 2 · 1★ 4

## What do users think of Yindii?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 💡 Innovative concept for reducing food waste
- 👍 Variety of food options
- 🤑 Good discounts on quality food
- 🌍 Environmentally friendly

**Cons**

- 🐛 Buggy app with frequent crashes
- ⏱️ Slow loading times and server issues
- 🗺️ Inaccurate location tracking and store information
- 🔍 Unreliable search and navigation
- 🔒 Login and account issues
- 💸 High delivery fees

**Commonly reported bugs**

- App crashes when trying to view reviews
- Incorrect store locations and unavailable items
- Login issues and lost account data
- Notification problems and delayed updates

**Most requested features**

- Improve app stability and performance
- Enhance search and filtering functionality
- Provide better order tracking and delivery updates
- Add more payment options like Apple Pay
- Improve communication with customers and vendors

## Newest reviews (10 of 184)

### 2/5 — Another great idea but….

*2026-04-03*

Like many of the food apps, it’s a great idea but there needs to be an ambassadorial incentive in place, to raise the participation.

**Developer response:** Thank you for your feedback 🙏 We’re glad you like the idea and appreciate your suggestion. We understand your point about adding incentive programs to increase participation, and we’ll share this with our team for consideration and future improvement.

### 4/5 — 인디 리뷰

*2026-01-30*

UI/UX가 전체적으로 중티나고 불편하지만 버려지는 음식 없이 환경에 도움이 되고자 하는 취지는 좋은 것 같다. 저렴한 가격으로 기프트 박스를 살 수 있어 추후에도 계속 이용할 것 같다.

**Developer response:** 소중한 후기 감사합니다.
UI/UX 이용에 불편을 드려 죄송하며, 환경을 위한 취지에 공감해 주셔서 감사드립니다. 💚
남겨주신 의견은 개선을 위해 내부 팀에 전달하겠으며, 앞으로도 더 나은 서비스로 보답하겠습니다.

### 3/5 — 很想下单啊，但是微信和支付宝支付去哪里了？？？

*2025-11-26*

无法付钱

**Developer response:** 您好！微信和支付寶等付款方式會顯示在結帳頁面。如果您找不到這些付款方式，請聯絡我們：contact@yindii.app

### 2/5 — Poor user experience

*2025-10-21, version 4.1.0*

The search button doesn’t work, and the drop down list doesn’t always appear when searching. The map actually flickers during the search. (Redownloading the app also doesn’t fix the issue)

Notifications are also a hit or miss. The user experience could definitely be improved.

### 4/5 — Kids enjoy it

*2025-10-10, version 4.0.4*

Receive 6 pots of various flavours. Staff is kind to check when I requested for non-beef. Kids also enjoyed the pasta/macaroni

### 5/5 — Worth the money

*2025-09-06, version 4.0.3*

I love this app so much! Not only does it help me save money, but I also get to enjoy and try pantry items at their full value

### 2/5 — App crashes and irrelevant search function

*2025-09-06, version 4.0.3*

App crashed with persistent internal server error on 6 Sept with no developer support channel to report the issue. 

Been using the app for at least a month now but see no improvement in the accuracy of the search toggle. Specific location was typed in but there’s no shop appeared in the search result although the shop is in the list.

### 5/5 — Good to save the waste

*2025-09-01, version 4.0.1*

Hope have more restaurants to join

### 5/5 — Great way to save the earth by reducing wastage!

*2025-09-01, version 4.0.3*

Got a bunch of good quality bread and also cakes at a really good price. Great initiative and app! Only if the interface can be improved eg the notification feature, maps and favorites.

### 2/5 — Can’t recreate account

*2025-08-30, version 4.0.3*

1) I have deleted my my account tried to recreate and this app simply can’t let me with same id and tel no. That means can’t use this app anymore after first delete. 
2) there is no cancel option after selecting the items, have to proceed with payment

## Most critical reviews (10 lowest-rated)

### 1/5 — Let’s create an app for everyone that only lets us use if we have a local phone number !!!

*2026-08-22*

I’m out in Thailand trying this knockoff toogoodtogo and they won’t let you verify your identity to purchase without a Thai phone number. Pretty trash company they haven’t fixed that yet

**Developer response:** Hi! We’re sorry for the frustration.  At the moment, account verification requires a local phone number, which means users without a Thai number may not be able to complete the sign-up or verification process. We understand this can be inconvenient, especially for visitors to Thailand.

We appreciate your feedback and will share it with our team as we continue working to improve the experience for all users. 💚

### 1/5 — Scammers!

*2026-08-19*

This software is so badly designed that you could not always find the stores at all! No customer service! Wasting time and money.

**Developer response:** Hi! We’re sorry to hear about your experience.  May we clarify if you placed the order for one store location but went to a different branch for pickup?

Please kindly double-check the store location and pickup time before confirming your payment to ensure a smooth pickup experience.

For more details or if you need help with your order, please contact us via the chat in the app on your Profile page, and we’ll be happy to check this for you. 💚

### 1/5 — They canceled the order after almost 40 min and didn’t refund me, only gave me food credit

*2026-07-28*

The order had a delivery estimate of 40 minutes. After nearly 40 minute they canceled the order without any explanation and then sent me an email that I will receive food credit rather than a refund to my credit card. I could not reply to the email, and could not receive support through the app. They force you to use Line to contact them. This was handled horribly at every step.

**Developer response:** Hi Food Hero,

We’re sorry to hear about your experience and understand your frustration.

When an order is cancelled, the refund is automatically credited to your **Yindii wallet**. The credit has the same value as real money on Yindii, can be used for future orders, and does **not expire**.

If you would like to request a refund to your original payment method, please contact us through the Yindii app: **Profile → Support**, and our team will be happy to assist you. 😊

### 1/5 — 被骗了

*2026-06-18*

店家已经倒闭并扣款

**Developer response:** 您好，很抱歉给您带来不好的体验。🙏

请通过 Yindii App 的 Profile → Support 联系客服团队，并提供相关订单资料。我们会协助您核实情况并尽快处理。谢谢您的理解。💚

### 1/5 — No refund

*2025-12-26, version 4.1.5*

Major problem is that you are unable to get a refund that is an error that should be addressed by the app. We payed for food from a bakery, we got there at least 35 mins before the pickup time, we could not locate the bakery and both google and Apple Maps led us to the wrong places. This is neither the bakery’s or our fault, but at the end of the day the app should provide since we did not get the food we payed for as directions to the bakery were so unclear. We sent proof of payment and location confusion screenshots on Life360, still no refund was provided, wouldn’t recommend.

### 1/5 — สถานะขนส่งไม่ตรงกับความเป็นจริง

*2025-11-01, version 4.1.0*

ในแอประบุว่าจะส่งไม่เกิน40นาทีแต่สถานะขึ้น on the wayมา2ชมค่ะ โทรไปเช็คกับร้านยังไม่มีriderเข้าไปเอาเลยค่ะ แย่มากๆ

### 1/5 — Scam alert

*2025-10-09, version 4.0.4*

Made a $11 order for twelve cupcakes at Nex but upon payment it changed to Chinatown Point and then no cancel order feature for immediate solution. Tried calling Chinatown Point but to no avail. No one picks up the call. Contacted Yandii support via whatsapp, they said once order made no cancel no refund. Gave me a $2 bloody voucher.

### 1/5 — Bad experience when open the app

*2025-09-29, version 4.0.4*

Everytime I want to order food on this app , it keep showing the waiting icon saying for better user experience? I have been waiting for 30 minutes and i still can’t get in even I update the app to the latest version

### 1/5 — Cannot log in with Apple ID after I created the account

*2025-09-27, version 4.0.4*

I can’t use it at all since I cannot log in after I created the account. Then I tried to use another email, and it says my phone number is already in use so cannot create any account…… that’s a loop that cannot be resolved ….

### 1/5 — Notifications issue

*2025-09-18, version 4.0.4*

Phone and app notifications are on but I’m not receiving notifications for certain stores. The status always shows as ‘sold out,’ but I can still see others commenting and leaving reviews at the end of the day.

## Most praised reviews (10 highest-rated)

### 5/5 — 너무나도 유용한 어플이에요 다들 얼른 써보셨으면 좋겠어요!!

*2026-08-11*

퇴근시간에 저렴한 가격으로 빵도 사가고 환경도 보호하고 넘나 유용하고 좋은 어플인거 같습니다 ㅎㅎ
프렌차이즈부터 호텔베이커리까지 다양한 선택지가 있어서 좋아요
더 많은사람들이 이용해서 더 많은 가게가 들어왔으면 좋겠습니다 ㅎㅎ

**Developer response:** 소중한 리뷰를 남겨주셔서 정말 감사합니다! 
Yindii를 통해 맛있는 빵도 저렴하게 만나고, 음식물 쓰레기 줄이기에도 함께해 주셔서 너무 기뻐요 💚

앞으로 더 많은 가게와 다양한 선택지를 만나보실 수 있도록 노력하겠습니다! 앞으로도 Yindii 많이 이용해 주세요 😊🙏

### 5/5 — 자취생 강추

*2026-07-21*

지구도 살리고 내 지갑도 살리고 자취생한테 유용한 어플!!

**Developer response:** 소중한 리뷰 감사합니다! 😊

지구를 살리는 작은 실천과 함께, 합리적인 가격으로 맛있는 음식을 즐길 수 있다는 점을 좋게 봐주셔서 정말 기쁩니다. 앞으로도 1인 가구를 포함해 많은 분들이 편리하게 이용할 수 있는 Yindii가 되도록 노력하겠습니다.

감사합니다! 🌱

### 5/5 — Good

*2026-03-24*

Thank goodness apme one doing this. Working well. But chose the retailer carefully. Some are not that worth the price

**Developer response:** We’re really glad to hear it’s working well for you 💚  Since Surprise Bags are made from each store’s surplus, the value and variety can vary. We always aim to work with partners who provide good value while helping reduce food waste. Thank you for helping reduce food waste with Yindii! 🌍

### 5/5 — 편해요

*2026-03-13*

좋은데 한글 지원해줬으면 좋겠어요

**Developer response:** 불편을 드려 죄송합니다. 소중한 의견을 남겨주셔서 감사합니다.

저희 앱은 한국어를 지원하며, 한국 파트너 매장도 함께 운영하고 있습니다. 앱 언어는 프로필(Profile) 페이지에서 “언어 변경(Change Language)”을 선택하여 한국어로 변경하실 수 있습니다.

앞으로 주문과 관련하여 도움이 필요하신 경우, 앱 내 채팅(in-app chat)을 통해 고객지원팀으로 문의해 주세요.
앱에 로그인한 후 프로필 → “Support”를 눌러 채팅을 시작하시면, 저희가 주문 내용을 확인하고 도움을 드리겠습니다.

이해해 주셔서 감사합니다.

### 5/5 — Love this app

*2026-01-29*

We can save money and our planet at the same time!

**Developer response:** Together with Yindii, we’re turning food waste into opportunity. Thank you for being part of the change! 💚🌎

### 5/5 — 너무 유용하고 좋아요!

*2026-01-11*

식비도 아끼고 환경에 도움도 되고 완전 일석이조!

**Developer response:** 음식물 쓰레기를 줄이고 지속가능성을 지원하는 Yindii의 사명에 동참해 주셔서 감사합니다! 여러분의 노력이 소중합니다. 🌍💚

### 5/5 — แอพดีเยี่ยม ต้องเลือกดูรีวิวร้านดีๆ

*2025-11-02, version 4.1.0*

คอนเซปดี แต่ขึ้นอยู่กับร้านค้า เจอร้านดีก็ดีเลย บางร้านพนักงานไม่ได้ใส่ใจขนาดนั้น แนะนำให้ดูรีวิวก่อนสั่ง แอพคัดสรรร้านได้ดีเยี่ยม เลือกร้านที่มีคุณภาพดี

### 5/5 — Support contact no. not on Whatsapp

*2025-10-22, version 4.1.0*

Hi, i need to update my credit card details in the app. How to go about it? Tried to contact support but the no. provided in the app is not on whatsapp.

### 5/5 — Environmentally friendly

*2025-09-25, version 4.0.4*

the app is useful, but the latest update makes the map search much less easy to navigate

### 5/5 — ช่วยโลกได้ดีมาก

*2025-09-14, version 4.0.4*

สินค้าดี ราคาถูกค่ะ

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
