# YMCA Central Massachusetts — user reviews > 24 indexed App Store user reviews of YMCA Central Massachusetts by YOUNG MENS CHRISTIAN ASSOCIATION OF CENTRAL MASSACHUSETTS, rated 4.70/5 from 1,018 ratings. - Source: https://appshunter.io/ios/app/ymca-central-massachusetts/id1226941732/reviews - App overview in markdown: https://appshunter.io/ios/app/ymca-central-massachusetts/id1226941732.md - Rating breakdown: 5★ 852 · 4★ 88 · 3★ 33 · 2★ 5 · 1★ 40 ## What do users think of YMCA Central Massachusetts? Overall sentiment: negative **Pros** - 👍 Excellent staff - 🤗 Welcoming environment - ⭐ Long-time member satisfaction - 🧹 Clean facilities **Cons** - 🐛 Login issues - 🔑 Unable to access account - 🚫 App not working as expected - ⏰ Outdated schedule information **Commonly reported bugs** - QR code reader not functioning - Credentials not recognized **Most requested features** - Class scheduling through the app - Integration with iPhone calendar - Class descriptions in the app ## Newest reviews (4 of 24) ### 2/5 — Schedule exercise *2021-04-17, version 9.5.0* cab ### 3/5 — Schedule is not up to date *2019-02-14, version 4.9.0* Overall I like the App. I would like it more if you kept the schedule current. Next week is school vacation week and this week my instructor said her classes next week have been cancelled. The schedule shows they are still on. If I wasn’t at the class this week I would think next week’s classes were still on. ### 3/5 — It’s okay but... *2018-10-10, version 4.5.10* why the heck doesn't the QR code reader work? I scan the machine, and get an error each time which means I’ve just got to log it manually anyway. I might actually use it more if all of the functions worked. ### 3/5 — Lots of bells and whistles... not very useful *2017-11-07, version 4.0.2* Wish we could sign up for classes through the app. That would make it worth while to use. ## Most critical reviews (10 lowest-rated) ### 1/5 — It never works *2025-12-06, version 11.2.5* It doesn’t recognize my email nor allow me to login. What is the point? ### 1/5 — Not working *2024-07-01, version 11.2.5* System logged me out and no longer recognizes my password. Says portal no longer available. I’ve been recording my health info (weight etc) on this app. One star ### 1/5 — Help *2024-06-25, version 11.2.5* I deleted the app in less than two minutes can’t recognize the email I am a member 2 years ago ### 1/5 — Lousy app *2020-07-13, version 8.3.0* Tried to log on to the new app. Forget it! Doesn’t recognize my email , or password. Kind of hard to log in ! Have been a member of the Y for ten years but can’t use the app. Because it doesn’t know who I am. Crazy!!! ### 1/5 — No stars *2020-01-15, version 7.3.3* Does not work. Not linked to ymca of central mass. Can not login. ### 1/5 — Won’t allow login *2019-07-29, version 7.3.3* Keeps saying the credentials aren’t correct. I am logged in on my computer. Tried resetting my password. No luck. ### 1/5 — Doesnt recognize email or password *2019-01-10, version 4.9.0* Doesn't work! Keeps saying error. ### 1/5 — How the hell do you log in to the stupid app!!!??? *2018-03-05, version 4.1.0* How the hell do you log in to the stupid app?!!! ### 1/5 — Can’t even log in *2017-11-12, version 4.0.2* I tried to register months ago and app tells me it doesn’t recognize my email address, which is the one used by the Y. The old app stopped working. No notice was given that it would stop. They simply took it away. Since the new app doesn’t work, bring back the old one. ### 1/5 — Lost capabilities *2017-10-11, version 3.3.1* I had the previous app for this YMCA location. It was great. No complaints. Now I'm told it won't be updated anymore and I have to use this one. It lacks all of the main functions I used in the other one. There is no way to look at class schedules by class instead of day. There are no class descriptions. And there is no way to add a class directly to my iPhone calendar. That was really the thing that made it easy to fit the classes into my busy life. Come on. It's an iPhone app. It should integrate with other iPhone functions! ## Most praised reviews (10 highest-rated) ### 5/5 — Staff *2024-03-20, version 11.1.3* Best staff Peg, Donna, Christine, Marge, Bethany So respective and considerate. Always wanting to know how you are and what’s going on in your life. Greets with a smile. ### 5/5 — Grateful *2023-05-08, version 10.6.2* So grateful to the Y for having excellent classes, excellent instructors and welcome staff. There are some days id rather not be working out, but the staff just cheers you on…and i do like being able to schedule my classes and interact with the app The equipment is updated regularly. and the members i see clean the machines after usage. I have been to all the Y’s in my area, but am very partial to Greendale… it feels like home ### 5/5 — Review *2021-05-19, version 9.6.0* Nice services, we love the Y and the crew are a keeper ### 5/5 — Don’t Bother *2018-07-28, version 4.4.2* Been a member of the Y for the past 2 years. Had the old app. Got a new phone and downloaded this one. I deleted it in less than 5 minutes. Doesn’t recognize my email address for the Y. Can’t reset a password if it doesn’t recognize my email. No way for you to use your membership number. No way to connect at all. Totally worthless and a waste of time. Don’t listen to the fake reviews posted here, it’s not a good app at all. Can’t even send a review without it asking for a nickname and no matter what I put it the app says the name is already taken. ### 5/5 — Awesomesauce *2018-07-20, version 4.4.2* Love this app!!!! Let’s me know what’s happening at my Y with just a click! ### 5/5 — Helpful *2018-07-12, version 4.4.2* Always helpful staff. A great environment ### 5/5 — Senior *2018-06-17, version 4.4.2* Love the Greendale Y... everyone helpful.. very clean ...this is my first experience ever going to a gym and so happy with machines...classes and positive attitudes of staff and members ### 5/5 — Good App *2018-06-14, version 4.4.2* Easy too use and great tools ### 5/5 — Start to like this app *2018-03-09, version 4.1.0* I start to understand how this app works and start to like it. ### 4/5 — Long time member *2024-04-14, version 11.2.5* I still love the YMCA. Unfortunately pickleball has become so popular in general that playing at the Y isn’t much fun anymore. In 2 hours you may get 3-4 games lasting 5-10 minute each of varying levels of play. People are very nice however! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*